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ZOS please explain the purpose of your release schedule of crown store items.

MornaBaine
MornaBaine
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I understand why you do "limited time" offers and why you take away old things in order to encourage people to snap them up. Okay, I don't like it, but I get it. What makes NO sense to me is your incredibly slow release schedule of all the things you already have finished and ready to go! THIS costume has been sitting on PTS since Thieves Guild and we still don't have it in the crown store:
redrobe1_zpsv1ymlhvu.png

WHY? Why are you still sitting on this? Why have you not released the other Imperial costumes instead of just the two lowest priced and simplest ones? You released all three of the "dancing girl" bellydance style outfits at the same time and guess what? I bought them all instantly. So did a lot of people. You have a TON of finished costumes sitting in your vaults that are NOT in the crown store. WHY? Are you for some reason not wanting money?

And then there's the way you put only a fraction of the items from the Style Parlor out when your article here clearly leads people to believe that the NEW hairstyles would be available as well.
http://www.elderscrollsonline.com/en-us/news/post/2016/07/26/update-11-guide-eso-style-parlor

In that article you said:

Coming in Update 11, you'll be able to completely change your character in the new ESO Style Parlor. Read on to learn more about each of the available options.
AND

Premium Hairstyles, Adornments, & Markings

If you're looking for a little something special for your favorite characters, navigate to the “Style Parlor" category within the Crown Store and peruse the new offerings in the Adornments, Hair Styles, and Markings sections (please note that some selections are gender and/or race restricted).

You can change your character's hair style, adornments, and markings as often as you like using any items purchased, which can be accessed from your Collections menu under the “Appearance" category. These can all be used alongside many of your existing collectibles as well!

These items will vary in pricing, starting from 200 crowns, and we'll continue to add more in the future.


This is a clear indication that these items were intended to be part of THIS update. No wonder people are upset! Now we all assume you'll put out one or two hairstyles every few months and people may have to wait literal years for the ones they wanted to be available.

Meanwhile, we see NPCs wearing costumes and with hairstyles that we really want all over the place but that you will not make available to us. Do you have any idea of how frustrating this is?

What this "release schedule" tells me is that it is very likely that what you have already made and are sitting on is all we are ever going to get. I strongly suspect that you no longer have any artists working on new costumes, adornments or hairstyles and you plan to simply dribble out your current stockpile for the next several years.

If that is not the case then please explain to us, your players who really want to give you money to help support the game what your reasoning is for the current release schedule that is so painfully frustrating to so many of us. Thank you.
Edited by MornaBaine on August 2, 2016 11:13AM
PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • ADarklore
    ADarklore
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    I've been saying this exact same thing about the Sep Adder pet! It is the ONLY pet I want, I never use pets, but it's been sitting out there unreleased for months while at the same time they give us re-colors of existing pets... but we've never had a SNAKE pet, EVER. It doesn't make any sense whatsoever how they decide what and when to release. IMO, they shouldn't be showing us things on PTS that they don't plan to release for such a long period of time.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • HaldaAinur
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    Agreed- as long as I have an explanation I can lived without a few fancy hairstyles, the appearance change is enough for me so I guess I'm lucky.

    That being said, I get they're saving things up and releasing them to encourage people to buy them 'before they're gone', but for a few hairstyles/accessories? Really? We're going to have to wait a month for what, 1-3 new items? I don't like it, but I would be fine with it, if we were waiting for a decent amount of items at the very least. I've seen many sites/games try the same tactic, and as long as they produce a decent amount of stock, they always make money, but I'm honestly wondering how many of us are going to bother waiting for that one hairstyle or fancy nose ring to come out.
  • MopeyHat
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    I was pretty disappointed when I saw none of the new hairstyles available yesterday. A whole new system and you...didn't even add a new hairstyle for people to play with? I guess their "stash" of new styles is pretty limited, but...jesus, ZOS execs. It's not the goodies you release piecemeal that keeps people coming back, it's the new features and DLC.
  • SantieClaws
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    Khajiit thinks it would make more sense to release items with a cultural air alongside the relevant DLC where you can.

    For example releasing the Gold Coast costumes around the time of the Brotherhood would mean more interest in them as more are in the area and soaking up the atmosphere of the place and wishing to participate in that.

    Waiting until a few days ago to release these costumes does not seem to make so much sense to this one. It feels almost as if the right moment it has passed.

    Yours with paws
    Santie Claws
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  • bertenburnyb16_ESO
    bertenburnyb16_ESO
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    its a disgrace if I see the prices of crap on the CS
    but well ...

    cashcow_thumb.jpg?w=569&h=491
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  • MornaBaine
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    Khajiit thinks it would make more sense to release items with a cultural air alongside the relevant DLC where you can.

    For example releasing the Gold Coast costumes around the time of the Brotherhood would mean more interest in them as more are in the area and soaking up the atmosphere of the place and wishing to participate in that.

    Waiting until a few days ago to release these costumes does not seem to make so much sense to this one. It feels almost as if the right moment it has passed.

    Yours with paws
    Santie Claws

    Yes Santie, I agree! And there are SO MANY "new" outfits on the NPCs in both the Thieves Guild and Dark Brotherhood DLCs that I am completely flabbergasted that WE get almost NONE of them!
    Edited by MornaBaine on August 2, 2016 5:34PM
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Acrolas
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    Their schedule is to release a few things every Thursday.

    They don't have to justify or explain the day, the theme, or the quality. It's just extra, optional stuff to differentiate your character. A little bit each month. Take it, great. Leave it, great.
    signing off
  • MornaBaine
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    Acrolas wrote: »
    Their schedule is to release a few things every Thursday.

    They don't have to justify or explain the day, the theme, or the quality. It's just extra, optional stuff to differentiate your character. A little bit each month. Take it, great. Leave it, great.

    Every Thursday? Once a week? Because THAT would be pretty great but I haven't seen it happen. Where do you get this information?
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Carbonised
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    I'm quite disappointed as well that the Sep Adder hasn't been added to the game. I thought it would come for DB, but nope, then for Hist, but nope again.

    Could you release this as a pet already? There are so many asking fot it, is there really any reason why it's not in the game already?
  • Ch4mpTW
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    ZOS has a VERY unusual release schedule when it comes to things that are badly wanted, and then mark them up very high.

    Do you all not remember the Dro-m'Athra Senche situation...? People wanted that mount BADLY! Very, very, badly. In fact, it was arguably the most requested mount to date that was found through data-mining. It was all the roar and topic of discussion for a very long time. And then it was released for $40 USD. Being the most expensive mount to date. Y'all need to act like y'all know who we're dealing with here. It's Z-Money, bruh.
  • Thevampirenight
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    It irritates me they are not adding the Cyrod Gentry's Town Gown this month. I have wanted this dress and I expected it to be out this month. On pts darkbrotherhood when it was being tested I noticed a bunch of folks wearing it so yes its going to be popular so yes they need to release it. Preferably this month
    PC NA
    Please add Fangs to Vampires.
  • ScardyFox
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    Reading this reminds me why I left for a year...
  • Graydon
    Graydon
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    Wow.

    Seriously??? Find a new garment and move on.
  • ADarklore
    ADarklore
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    So... August Crown Store showcase and STILL no 'Sep Adder' pet even though it was on PTS MONTHS ago... and the pet we're getting this month, was JUST ON PTS! WTH?!?!?
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • Lysette
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    And as well some simple things - like the white toga dress which NPCs are wearing in the gold coast region - why do we not have this yet?
  • Lysette
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    That dress suits you really well, @MornaBaine , I would like to have this as well, would be awesome to recolor it.

    redrobe1_zpsv1ymlhvu.png
  • mb10
    mb10
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    Maybe try emailing them instead of asking us in "General Discussion"
  • Lysette
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    A thread gives them more feedback about how many are interested in the issue though.
  • Jailbirdy
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    Acrolas wrote: »
    Their schedule is to release a few things every Thursday.

    great.

    do you have a source they are doing that???
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  • MornaBaine
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    Jailbirdy wrote: »
    Acrolas wrote: »
    Their schedule is to release a few things every Thursday.

    great.

    do you have a source they are doing that???

    Pretty sure there is no source. If ZOS put out one new item every week I'd be pretty happy. It doesn't seem to have happened yet.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Thevampirenight
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    MornaBaine wrote: »
    Jailbirdy wrote: »
    Acrolas wrote: »
    Their schedule is to release a few things every Thursday.

    great.

    do you have a source they are doing that???

    Pretty sure there is no source. If ZOS put out one new item every week I'd be pretty happy. It doesn't seem to have happened yet.

    Well I do think they need to add Cyrod Gentry's Town Gown, and the redguard dress. it would be nice if they would do it this month.
    PC NA
    Please add Fangs to Vampires.
  • L2Pissue
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    first world problems
  • Cazzy
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    It was the same with the Chub Loon. Been waiting for that since Wrothgar. At the time everyone was ready to buy one. It was new and exciting. Now? Meh :/
  • Pheefs
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    I WANT THE CLOTHES!
    Go ahead and judge me, I want all the fancypants.

    & I don't understand the people who come into a thread to say "I don't care"
    ...how is that relevant to the discussion in any way?
    Don't those judgeypants get tight?
    ;)
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  • Cazzy
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    Actually, I'm wondering (hoping) if they'll put the hairstyles in this month's Crown Store Showcase...
  • ADarklore
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    Jailbirdy wrote: »
    Acrolas wrote: »
    Their schedule is to release a few things every Thursday.

    great.

    do you have a source they are doing that???

    They always have been releasing new Crown Store items every Thursday. It usually is one or two things, sometimes a sale on items, but Thursday is the day for Crown Store updates.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • Thevampirenight
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    Cazzy wrote: »
    Actually, I'm wondering (hoping) if they'll put the hairstyles in this month's Crown Store Showcase...

    Well they should release most of it. Plus the Cyrod Gentry's Town Gown, I will get the dark shaman outfit but I want the gown as well.
    I hate to sound like I am demanding but yes I have waited like three months or two hoping they would release it.
    Edited by Thevampirenight on August 2, 2016 9:25PM
    PC NA
    Please add Fangs to Vampires.
  • WhiteCoatSyndrome
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    If they're waiting this long to release costumes, does that mean we're going to have to wait until October of next year for the Witches' Festival stuff? :/
    #proud2BAStarObsessedLoony
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  • MornaBaine
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    So crowns are now on sale and of course I am mightily tempted. But right now part of me really feels that buying them at all is just rewarding ZOS for bad behavior and poor customer service. After all, if I buy crowns I'm LITERALLY giving them money for doing absolutely nothing for me as a customer. They will feel absolutely no need to honor my request and the requests of others to make available the things we actually wish to purchase with those crowns. After all, they already have our money, the crowns are purchased, why do they care if I never use them? Unless of course they would like for me to buy more crowns one of these days. I'd really like a response to this thread before I give ZOS any more money at this point.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • MornaBaine
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    If they're waiting this long to release costumes, does that mean we're going to have to wait until October of next year for the Witches' Festival stuff? :/

    Very likely.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

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