The Elder Scrolls Online

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List of your Characters with broken Memento functionality

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UltimaJoe777
UltimaJoe777
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Ok so today's maintenance did not fix mementos already broken for some people's characters and customer support is not responding to it so if you have any characters on your account unable to use mementos at all list them here and perhaps then they will get fixed. I'll start with mine:

Joe the Ninja (Fixed, thank you!)
Priest Joe (Fixed, thank you!)

I REALLY hope they get fixed soon because I hate not being able to use mementos, especially Almalexia's Lantern which actually has use beyond novelty.
Edited by UltimaJoe777 on July 16, 2016 5:47AM
Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • Daemons_Bane
    Daemons_Bane
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    What would this help? They are already aware of, and working on, the issue
  • UltimaJoe777
    UltimaJoe777
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    Daemons_Bane wrote: »
    What would this help? They are already aware of, and working on, the issue

    Some people are getting theirs fixed and others are not. This is to let Zenimax know who has actually submitted tickets but got ignored and still have broken mementos.
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • Smasherx74
    Smasherx74
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    Chet forwarded my ticket yesterday to the devs. Hopefully it gets addressed.
    Master Debater
  • Daemons_Bane
    Daemons_Bane
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    The difference between who gets it fixed and who is not, from what I've read, is being the one with the relic, or an alt.. The ones that HAD the relic equipped when the error occured, will still have the problem.. The alts of that person, that did not have a memento equipped, will no longer have any trouble
  • UltimaJoe777
    UltimaJoe777
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    Smasherx74 wrote: »
    Chet forwarded my ticket yesterday to the devs. Hopefully it gets addressed.

    I guess it can't hurt to send another ticket myself and hope for the same, but good on ya!

    I swear though if I get another automated response about them unable to recover deconstructed items...
    Daemons_Bane wrote: »
    The difference between who gets it fixed and who is not, from what I've read, is being the one with the relic, or an alt.. The ones that HAD the relic equipped when the error occured, will still have the problem.. The alts of that person, that did not have a memento equipped, will no longer have any trouble

    Every single one of my characters all have Almalexia's Lantern on their wheel. However, only 2 of my 12 characters are unable to use ANY memento whatsoever, be it from the wheel or the UI. I will try removing mementos from my wheels though but I doubt it'll work...

    Edit 1: After looking into the wheel as the culprit and trying removing the mementos from it and rebooting my game nothing has changed, still broken. I'll send another ticket but not getting my hopes up...

    Edit 2: And as I suspected I got an auto-response that was no help at all.

    357c3f5ce9444e3d9a0f3d974767303c.png

    That already HAS fixed it so people's mementos cannot break if they weren't already broken. It in no way addresses those ALREADY broken. All I could expect though... Seriously, it was. I expected nothing more, but I still tried....
    Edited by UltimaJoe777 on July 13, 2016 8:05PM
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
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