Worst maintenance times in MMORPG history

Nifty2g · July 2016

ZoM_Head wrote: »

Nifty2g wrote: »

tat2mano wrote: »

Change this crappy maintenance times.
Do it like every normal MMORPG does it,
in the middle of the night !!!

• [IN PROGRESS] North American and European PC/Mac megaservers for patch maintenance – July 05, 4:00AM EDT (9:00 BST)
It is in the middle of the night? a bit hard to get it in the middle of the night for every single person around the world at once

9:00am BST = 10:00 am CET which is morning for Europe.

That sucks it was morning for you... 10am too.. for me being in Australia the servers went down at 5pm (prime time) I'm not worried about it though, it's not as if they are able to cater to everyone in an MMO with maintenance. I'm just glad to see things being fixed, I'd rather bugs be fixed.

Rosveen · July 2016

tat2mano wrote: »

Brrrofski wrote: »

To be fair, most people are in work anyway when it happens on Europe.

To be fair not all people work a 9 to 5 job.

And it's July, vacation time. Three out of four people in my household are currently enjoying their well-earned rest. I wanted to play some ESO and just now discovered it's maintenance time. Not a problem really, I have other things to do, but still, it's not middle of the night - not even morning. It's almost 2pm.

Mureel · July 2016

ADarklore wrote: »

tat2mano wrote: »

Reapor wrote: »

Whos night?

For the EU server they can do it middle of the night BST and what they do with the american server i dont care.

Yes i know they maintain both servers at the same time, but that just plain stupid,if other MMORPG can do maintenance on different servers on different times then ZoS should also do this.

The last time they tried doing them separately, the PC-EU server crashed when they brought down the PC-NA and it took them a lot of effort and a second day of maintenance to get things working properly again. Since that point they just bring them both down at the same time so as to avoid any future conflicts or crashes.

You mean that ONE TIME EVER and also, that's not at all weird to you? Finally, they did the separately for Y E A R S before this new thing.

and since they're SEPARATE SERVERS how the hell would they cause anything to each other.

That's like YOU keeling over dead if I get shot.

They have nothing to do with each other.

Ziggiee · July 2016

Nifty2g wrote: »

It is in the middle of the night? a bit hard to get it in the middle of the night for every single person around the world at once

Santa Clause manages to do it..!

ghwaite · July 2016

Bored now, I have cleaned the house and even been outside.....

Bromburak · July 2016

Reapor wrote: »

Whos night?

Well, at least I would expect to split EU and NA maintenance ...
With the present maintenance hours you hit xx.xxx players at prime.

ZOS is responsible to find a compromise that makes sense.

EU = Start at midnight western europe so it's only early morning in russia.
NA = Start at midnight west coast time only 3 hours later for east coast.

However finding a compromise for maintenance hours is no rocket science.
Just try not to hit the prime for majority of players, very simple.

tat2mano · July 2016

Nifty2g wrote: »

That sucks it was morning for you... 10am too.. for me being in Australia the servers went down at 5pm (prime time) I'm not worried about it though, it's not as if they are able to cater to everyone in an MMO with maintenance. I'm just glad to see things being fixed, I'd rather bugs be fixed.

Imo you guys down under should also get ur own server,
especially now since Japan also can play eso i think its time for a 3rd megaserver somewhere in the asian/australian time zone.

Nifty2g · July 2016

tat2mano wrote: »

Nifty2g wrote: »

That sucks it was morning for you... 10am too.. for me being in Australia the servers went down at 5pm (prime time) I'm not worried about it though, it's not as if they are able to cater to everyone in an MMO with maintenance. I'm just glad to see things being fixed, I'd rather bugs be fixed.

Imo you guys down under should also get ur own server,
especially now since Japan also can play eso i think its time for a 3rd megaserver somewhere in the asian/australian time zone.

I'm sure we're all fine playing on the NA server, at least I am.
I doubt there are enough AU players to even justify a megaserver for us

ConeOfSilence · July 2016

They prob finished maintenance ages ago and the devs are sitting there LoLzing at these threads. " Should we give the server the green light now"..."na lets em hang another hour this is too much of a LoLz waaahahahahahaa"

.

Mady · July 2016

tat2mano wrote: »

Change this crappy maintenance times.
Do it like every normal MMORPG does it,
in the middle of the night !!!

LOL Looks like you've never played any other MMO.

I remember playing Lord Of The Rings Online in the beginning. I never could play on Tuesdays

ADarklore · July 2016

Mureel wrote: »

ADarklore wrote: »

tat2mano wrote: »

Reapor wrote: »

Whos night?

For the EU server they can do it middle of the night BST and what they do with the american server i dont care.

Yes i know they maintain both servers at the same time, but that just plain stupid,if other MMORPG can do maintenance on different servers on different times then ZoS should also do this.

The last time they tried doing them separately, the PC-EU server crashed when they brought down the PC-NA and it took them a lot of effort and a second day of maintenance to get things working properly again. Since that point they just bring them both down at the same time so as to avoid any future conflicts or crashes.

You mean that ONE TIME EVER and also, that's not at all weird to you? Finally, they did the separately for Y E A R S before this new thing.

and since they're SEPARATE SERVERS how the hell would they cause anything to each other.

That's like YOU keeling over dead if I get shot.

They have nothing to do with each other.

Funny that yes, that ONE TIME EVER, but ever since that ONE TIME EVER, they've been doing them both at the same time. So CLEARLY there is more revolving around that ONE TIME EVER event that we don't know about... perhaps they realized that staff needs to be on hand at BOTH locations at the same time just in case something like that happens again in the future and if that is the case, then why not just do them at the same time which would save them money.

tat2mano · July 2016

Rosveen wrote: »

And it's July, vacation time. Three out of four people in my household are currently enjoying their well-earned rest. I wanted to play some ESO and just now discovered it's maintenance time. Not a problem really, I have other things to do, but still, it's not middle of the night - not even morning. It's almost 2pm.

And even so,
this is a forum about a game,
why would we need to defend what we are doing with our time to some ignorant forum stalking people..

Even if its a "spam-thread" these posts about the maintenance times,
then the problem is that a big part of this comunity sees it like that and not like it is,
it is looking like a spam thread because apparently there are a lot of people genuinly having issues with this,
and since ZoS isnt doing anything about it there will be people posting it untill ZoS does something about it.

Beside that,a bit of information about whats happening when maintenance takes long,like last week,
isnt to much to ask from ZoS.
And then in a general post and not just hidden in a German post.

Reverb · July 2016

tat2mano wrote: »

ADarklore wrote: »

The last time they tried doing them separately, the PC-EU server crashed when they brought down the PC-NA and it took them a lot of effort and a second day of maintenance to get things working properly again. Since that point they just bring them both down at the same time so as to avoid any future conflicts or crashes.

I have heard of this,
but i dont agree with it being a good choice to do maintenance on both servers at same time,
if other MMORPG can handle it why would ZoS not being able to do so,
then they should invest some of those easy-earned cash from the european players in better european hardware or american hardware,what ever works.

The megaserver structure implemented for ESO is different than what other MMOs used and was widely publicised as such at launch. Their history has shown that it's better to take both the EU and NA farms down together, to avoid unplanned downtime (which usually impacts EU most, causing the inability to login and authenticate). That's the trade-off for you, the downtime may be an inconvenient time, but at least your game doesn't crash when done, and need to be taken down 2-3 more times in subsequent days.

If that's not ok with you, you're welcome to play the MMORPG games that schedule downtime to your satisfaction.

tat2mano · July 2016

Mureel wrote: »

You mean that ONE TIME EVER and also, that's not at all weird to you? Finally, they did the separately for Y E A R S before this new thing.

and since they're SEPARATE SERVERS how the hell would they cause anything to each other.

That's like YOU keeling over dead if I get shot.

They have nothing to do with each other.

This is what i mean.Thumbs up.

Iluvrien · July 2016

Nifty2g wrote: »

ZoM_Head wrote: »

Nifty2g wrote: »

tat2mano wrote: »

Change this crappy maintenance times.
Do it like every normal MMORPG does it,
in the middle of the night !!!

• [IN PROGRESS] North American and European PC/Mac megaservers for patch maintenance – July 05, 4:00AM EDT (9:00 BST)
It is in the middle of the night? a bit hard to get it in the middle of the night for every single person around the world at once

9:00am BST = 10:00 am CET which is morning for Europe.

That sucks it was morning for you... 10am too.. for me being in Australia the servers went down at 5pm (prime time) I'm not worried about it though, it's not as if they are able to cater to everyone in an MMO with maintenance. I'm just glad to see things being fixed, I'd rather bugs be fixed.

1700 for me here in Japan too. Just love losing one of the few nights a week I have a chance to log in. Fun times.

Still, at least I don't sub to this game... oh wait, I do.

Reykice · July 2016

For Europe as its the EU server. Its 1 to 4 pm now here depending on timezone.

Not a bother it is just a game buuut a big *** you to players as they show they do not care.

Minute_Waltz · July 2016

Just downloaded the new patch but stuck at applying patch.. does it mean server will be up soon?

tat2mano · July 2016

Mady wrote: »

LOL Looks like you've never played any other MMO.

I played pong in my days....
if you need to play the hours i spend in MMORPG's then you would not be able to do much beside that the coming months.

Tillalarrien · July 2016

Also joining in on that now.

Yes current maintenance times are really bad - at least for EU.
Today's started early morning and will be finished around 12.00 for NA. Approach this form EU view: its form 10.00 - 18.00. its smacked right in the middle of the day. Last week we had 2 - redering of 2/7 days offline for most of the day..đ

Even weirder considering the fact that ZOS must be working on maintenance in the middle of the night to accomplish that

Turelus · July 2016

tat2mano wrote: »

Turelus wrote: »

You're welcome to be annoyed, but making yet another spam thread like the hundreds we have seen in the last two years opens you up to replies from people like myself who see it literally every maintenance.

I am genually anoyed by these maintenance times,
you comment on them being a spam thread but apparently you dont mind spam-commenting them posts.

Instead of pointing them posters out that they are,maybe un-knowingly,being a part of a spam thread,
we could stand together and tell ZoS to do something about it,
if they see us discussing like some kindergarten kids then its not surprising they ignore these posts.

Then on my part you have my apologies for being non-constructive and hurling abuse, I'm frustrated with ZOS right now for still having no action plan regarding cheating/exploiting within the game and made a snarky post rather than a constructive one.

This thread however isn't new, at launch of the game they did all EU maintenance during these times and kept it up for months with backlash and feedback like this. They changed the times to be EU friendly and we would have NA patch Monday and EU patch Tuesday. However recently they have decided to bundle EU/NA patch days together and do them both in an NA friendly time shafting the EU community again.

It's annoying yes, however the time they run it at isn't a peak time and most people will either be in class/work. Those who aren't sadly need to accept that they will face these times and need to do something else once a week.

Again apologies for the bad posting, I'll retreat from this thread now.

Rogue78 · July 2016

Why do you try so hard to get rid of your EU customers?

alex394053 · July 2016

Mureel wrote: »

and since they're SEPARATE SERVERS how the hell would they cause anything to each other.

That's like YOU keeling over dead if I get shot.

They have nothing to do with each other.

I think it is because both servers share the same Account System and (possibly) that Account System is located at NA server. This is just a guess though.

Aisle9 · July 2016

tat2mano wrote: »

Rosveen wrote: »

And it's July, vacation time. Three out of four people in my household are currently enjoying their well-earned rest. I wanted to play some ESO and just now discovered it's maintenance time. Not a problem really, I have other things to do, but still, it's not middle of the night - not even morning. It's almost 2pm.

And even so,
this is a forum about a game,
why would we need to defend what we are doing with our time to some ignorant forum stalking people..

Because it's The Internet, duh.

I told you, it's a social experiment, there's no maintenance to be done, they just rent the community to a bunch of sociologists from some university to see what happens when nerds are left without the game for long periods of time.

I'd keep my eye out for scientific papers if I were you.

Results Soon(TM)

tat2mano · July 2016

ADarklore wrote: »

Funny that yes, that ONE TIME EVER, but ever since that ONE TIME EVER, they've been doing them both at the same time. So CLEARLY there is more revolving around that ONE TIME EVER event that we don't know about... perhaps they realized that staff needs to be on hand at BOTH locations at the same time just in case something like that happens again in the future and if that is the case, then why not just do them at the same time which would save them money.

"perhaps" they shouldnt leave us in the dark about what goes on exactly during maintenance,
we just need to guess now why they choose to do both at the same time,
but since there are a Lot of other games,being them MMORPG MOBA,that are able to do maintenance on different severs at different times i am sure ZoS can do the same,they just refuse to do so and force us to accept it,
i am sure they lost subs over this so i am not sure if this saves them money in the end.

Sophieous · July 2016

Like, I don't usually comment on maint spam threads but, why can't you just admit that ZOS maintenance times are pure s**t for everyone apart from the US region. Sick of ppl trying to defend the undefendable.

Realistically speaking, it is not convenient and they could have worked out better hours to affect less players than they affect now. Just like the majority of the other MMORGS out there.

I'm talking about EU and AU and anything that's east of the US. And dont start with the work bs again. Working or not, it is more convenient for a maint to be happening during nighttime when the least ppl in the area the servers at, are affected.

I appreciate the fact they moved it a little bit earlier and it doesn't hit 4-5 pm prime time(hopefully), but I'm sure they can do more than that, if they wanted to. They make ridiculous amounts of money.There's ppl in EU(or anywhere else in the world for that matter) that play during morning hours too.

And before the cliche spam starts, I do work(I mean it doesn't matter if I didnt) and I dont give a flying f**k if there's maint going on, it's only a game after all.

But the truth should be told. And that is that maint times are bad.

Mady · July 2016

For some people the times are good, for some they are bad. The times are *** for me, too. You can't make it right for everyone.
But I don't cry, because there are other things I can do in that time or other games I can play.

Maintenance = people cry
Bugs = people cry

How to fix bugs? With patch maintenance, but then people cry.

tat2mano · July 2016

Reverb wrote: »

If that's not ok with you, you're welcome to play the MMORPG games that schedule downtime to your satisfaction.

Nah,
i think i gonna adress this problem when ever i feel the need,
i paid for this game so i am entitled to do so.
One thing i am for sure tho,
i am not gonna get a sub on this game when they change the maintenance times.

I think you just have to accept the fact that this is not enough reason for me to leave.

Eweroun · July 2016

Turelus wrote: »

This thread is new and refreshing. I believe it's the first time I have seen it in the two years this games been out.

Just go play something else for a few hours, read a book, take a shower, make something good for lunch, do some study, get a job, go for a run, play another game, read wikipedia, waste time on imgur, have a nap...

If you can't handle a few hours of a game being down once a week I worry.

ADD: post some idiote things on a forum... (as long as it is not ESO's forum)

tat2mano · July 2016

Turelus wrote: »

Again apologies for the bad posting, I'll retreat from this thread now.

Apologies excepted,this comment was constructive and is apreciated,
no harm done and have a nice day.

I_killed_Vivec · July 2016

Mureel wrote: »

ADarklore wrote: »

tat2mano wrote: »

Reapor wrote: »

Whos night?

For the EU server they can do it middle of the night BST and what they do with the american server i dont care.

Yes i know they maintain both servers at the same time, but that just plain stupid,if other MMORPG can do maintenance on different servers on different times then ZoS should also do this.

The last time they tried doing them separately, the PC-EU server crashed when they brought down the PC-NA and it took them a lot of effort and a second day of maintenance to get things working properly again. Since that point they just bring them both down at the same time so as to avoid any future conflicts or crashes.

You mean that ONE TIME EVER and also, that's not at all weird to you? Finally, they did the separately for Y E A R S before this new thing.

and since they're SEPARATE SERVERS how the hell would they cause anything to each other.

That's like YOU keeling over dead if I get shot.

They have nothing to do with each other.

I believe that while the servers are separate, the login server is shared. Which makes sense as you log in to an account that is then associated with one of the US or EU servers.

Rather than risk another incident ("that ONE TIME EVER") they have performed maintenance on both at the same time ever since - and as far as successful maintenance goes it appears to have worked wonders. Even if some people are upset about the time.