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ESO PLUS ON CONSOLE ISSUE FOUND
DRXHarbinger
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So bloody simple to see the issue here.
So after writing to support I get this reply.
It looks like, from the records we have received, that you last purchased ESO+ on the 4th of June and were awarded 1500 Crowns for it. We ask that you contact X-Box if you do not see your ESO+ come back once the charge has fully cleared through Microsoft. You may also contact us if it has been 24 hours since the charge went through and we can see if the membership was activated by Microsoft.
Low and behold the payment date for July is today a Sunday...so MS have basically not been paying zos on Sundays (way to join the 21st century America) so ZOS want us the customer the chase MS because neither of them are trusting enough to ensure that customers have some continuity.
ZOS you're a bunch of frauds. This is no surprise and I've checked my previous issues with this and they were all on Sundays.
I have paid for this and so have thousands of others so seriously stop blaming "technical" issues and app problems and just sort yourselves out.
Why the *** do we have to chase you idiots all the time seriously.
Awaits deletion to hide the truth.
So after writing to support I get this reply.
It looks like, from the records we have received, that you last purchased ESO+ on the 4th of June and were awarded 1500 Crowns for it. We ask that you contact X-Box if you do not see your ESO+ come back once the charge has fully cleared through Microsoft. You may also contact us if it has been 24 hours since the charge went through and we can see if the membership was activated by Microsoft.
Low and behold the payment date for July is today a Sunday...so MS have basically not been paying zos on Sundays (way to join the 21st century America) so ZOS want us the customer the chase MS because neither of them are trusting enough to ensure that customers have some continuity.
ZOS you're a bunch of frauds. This is no surprise and I've checked my previous issues with this and they were all on Sundays.
I have paid for this and so have thousands of others so seriously stop blaming "technical" issues and app problems and just sort yourselves out.
Why the *** do we have to chase you idiots all the time seriously.
Awaits deletion to hide the truth.
PC Master Race
1001CP
8 Flawless Toons, all Classes.
Master Angler
Dro-M'artha Destroyer (at last)
Tamriel Hero
Grand Overlord
Every Skyshard
Down With BOP!
1001CP
8 Flawless Toons, all Classes.
Master Angler
Dro-M'artha Destroyer (at last)
Tamriel Hero
Grand Overlord
Every Skyshard
Down With BOP!
1
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UltimaJoe777✭✭✭✭✭
✭✭✭DRXHarbinger wrote: »So bloody simple to see the issue here.
So after writing to support I get this reply.
It looks like, from the records we have received, that you last purchased ESO+ on the 4th of June and were awarded 1500 Crowns for it. We ask that you contact X-Box if you do not see your ESO+ come back once the charge has fully cleared through Microsoft. You may also contact us if it has been 24 hours since the charge went through and we can see if the membership was activated by Microsoft.
Low and behold the payment date for July is today a Sunday...so MS have basically not been paying zos on Sundays (way to join the 21st century America) so ZOS want us the customer the chase MS because neither of them are trusting enough to ensure that customers have some continuity.
ZOS you're a bunch of frauds. This is no surprise and I've checked my previous issues with this and they were all on Sundays.
I have paid for this and so have thousands of others so seriously stop blaming "technical" issues and app problems and just sort yourselves out.
Why the *** do we have to chase you idiots all the time seriously.
Awaits deletion to hide the truth.
Just because you see it as truth doesn't mean it is THE truth. Sucks you have to go through that but you have to keep in mind that Microsoft and Sony ARE responsible for EVERYTHING that happens on their consoles. If the issue is not with Zenimax then take it up with them instead of sit here screaming at them because you believe they are at fault.Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy2 -
Abeille✭✭✭✭✭
✭✭✭✭✭If it is true that the issue is that MS isn't paying ZOS on Sundays, I fail to see how this is ZOS fault and not MS.Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.
Meet my characters:Command: Do the thing.
Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.1 -
Makkir✭✭✭✭✭
✭I had this resolved by contacting XB1 support. They issued a refund and I just resubbed. It fixed the issue. Except I am now missing crowns.0 -
imnotanother✭✭✭✭✭
✭Why not blame Microsoft?
If they are handling your money but not giving ZOS the green light, then MS is to blame.
Funny that every ESO+ issue is related to Microsoft somehow.PS4: NA - AD PSN: imnotanother (Artell Lyeselle)
Stamina NightBlade 810+ CP - PvP/Trials/Dungeon Ready1 -
DaveMoeDee✭✭✭✭✭
✭✭✭This clarifies that it IS Microsoft's fault. Every time this problem arises, people need to open tickets with MS.
It is obviously very annoying, but that is what happens when you add a middle man like XBox live. You add another point of failure and another entity you must deal with to resolve problems.0 -
UltimaJoe777✭✭✭✭✭
✭✭✭imnotanother wrote: »Why not blame Microsoft?
If they are handling your money but not giving ZOS the green light, then MS is to blame.
Funny that every ESO+ issue is related to Microsoft somehow.
Xbox itself has always been renowned for its many issues. That's why I prefer PlayStation lolGuildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy0 -
DRXHarbinger✭✭✭✭✭
✭✭They are so at fault. You'd of at least covered payment terms when they signed up with each other. You cannot honestly say they would say if we don't get paid on the day within 1 minute due to the banks not being open we will deny every single client?? Of course they evidently have done. If membership simply carried over to the next working day I'd bet a year's wages and eso plus to everyone on this forum it wouldn't happen to anyone.PC Master Race
1001CP
8 Flawless Toons, all Classes.
Master Angler
Dro-M'artha Destroyer (at last)
Tamriel Hero
Grand Overlord
Every Skyshard
Down With BOP!0 -
imnotanother✭✭✭✭✭
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Agree.UltimaJoe777 wrote: »imnotanother wrote: »Why not blame Microsoft?
If they are handling your money but not giving ZOS the green light, then MS is to blame.
Funny that every ESO+ issue is related to Microsoft somehow.
Xbox itself has always been renowned for its many issues. That's why I prefer PlayStation lol
I dropped XBox when I went through 3 red rings of death. I don't know why I even bought an Xbox for those 3 years (oh yeah PS3s original price point was through the roof)
PS4: NA - AD PSN: imnotanother (Artell Lyeselle)
Stamina NightBlade 810+ CP - PvP/Trials/Dungeon Ready0