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Champion Reward Mail
ikza
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I was a bit tired of the champion reward mail spam so i send a ticket to ESO Support and i get this answer.
Greetings!
Thank you for contacting The Elder Scrolls Online Team. I’m sorry to hear you’re experiencing an issue with your character, I know it’s frustrating when you’re having trouble with something you’ve put so much time into creating.
If you are returning to the game after a hiatus or are a new player, I recommend checking out our new Player's Guide for a reminder on gameplay mechanics and systems. In addition, to help resolve most specific issues, I am sending you the most common resolutions and answers for character issues. Please take a minute to review this list:
Please be aware that we do not offer character renames unless you have a special character in your name that is preventing other players from being able to interact with you.
We are unable to restored deleted characters. As part of the character deletion process, players are warned that it is permanent.
At this time it is not possible to change a characters appearance, race, alliance, etc. once they have been created. The Developers are looking into implementing this feature in a future update, however, so keep checking our website for the latest news!
Any issues with being stuck in the world can usually be fixed by using the Unstuck tool which will send your character back to the closest safe point (typically the closest Wayshrine).
If you’re having trouble with your Friends List, it could be due to privacy settings on your console. For more information about that and how to change it, I recommend reviewing our help article on it here.
If you are still experiencing an issue with your character of the above does not apply to you, please respond back to this email so we can investigate your issue further.
Kind Regards,
The Elder Scrolls Online Team
Sadly i cant say what i think about Support Team or i will be banned for this life and the another one.
Long Live to ESO Support, Best Support team ever!!!
Greetings!
Thank you for contacting The Elder Scrolls Online Team. I’m sorry to hear you’re experiencing an issue with your character, I know it’s frustrating when you’re having trouble with something you’ve put so much time into creating.
If you are returning to the game after a hiatus or are a new player, I recommend checking out our new Player's Guide for a reminder on gameplay mechanics and systems. In addition, to help resolve most specific issues, I am sending you the most common resolutions and answers for character issues. Please take a minute to review this list:
Please be aware that we do not offer character renames unless you have a special character in your name that is preventing other players from being able to interact with you.
We are unable to restored deleted characters. As part of the character deletion process, players are warned that it is permanent.
At this time it is not possible to change a characters appearance, race, alliance, etc. once they have been created. The Developers are looking into implementing this feature in a future update, however, so keep checking our website for the latest news!
Any issues with being stuck in the world can usually be fixed by using the Unstuck tool which will send your character back to the closest safe point (typically the closest Wayshrine).
If you’re having trouble with your Friends List, it could be due to privacy settings on your console. For more information about that and how to change it, I recommend reviewing our help article on it here.
If you are still experiencing an issue with your character of the above does not apply to you, please respond back to this email so we can investigate your issue further.
Kind Regards,
The Elder Scrolls Online Team
Sadly i cant say what i think about Support Team or i will be banned for this life and the another one.
Long Live to ESO Support, Best Support team ever!!!
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rhapsodious✭✭✭✭✭
✭The first reply is almost always a bot reply. The bit at the bottom, replying to the email saying you need further help, should get you a human.
Whether or not that human will latch onto one or two words in your response, however, seems to be hit or miss. I had to explain an issue I had three times before I gave up.0 -
Nestor✭✭✭✭✭
✭✭✭✭✭I get at least 8 of these emails a day when ever I earn a Champ Point on any character. Its getting to the point now where I don't want to earn any more champ points (I am over the cap anyway)Enjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"0 -
Brrrofski✭✭✭✭✭
✭✭✭✭No point with a ticket mate, we all get it.
It's a bug they are probably aware that will get sorted sometime in the near, or far future.Edited by Brrrofski on June 23, 2016 4:25PM1 -
Darkestnght✭✭✭✭In my opinion this is a very minor problem and not really worth getting upset about or having a problem with it. Just delete the email on be on your happy way. Bigger problems exist that trump an unwanted email.Edited by Darkestnght on June 23, 2016 4:57PMXbox NA - CP1300+
Xbox EU - CP400+0 -
Blud✭✭✭✭✭Darkestnght wrote: »In my opinion this is a very minor problem and not really worth getting upset about or having a problem with it. Just delete the email on be on your happy way. Bigger problems exist that trump an unwanted email.
Sure. But they should still know about it and fix it. It shouldn't be that hard. It's not like they will have to stop working on the other issues to fix this one. It's annoying.0
