@ZOS - XBox NA is functionally broken. Could we please get any word from you?

Jailbirdy · June 2016

ZOS_DaryaK wrote: »

As Jess posted in this thread:

ZOS_JessicaFolsom wrote: »

Hey everyone,

We're still looking into this, and don't have an update beyond what we posted last week when these issues were first reported. We do have our Engineers and more working on this -- it's a priority and we're working to get it resolved as soon as possible. We know it's very frustrating. As soon as we have more info to give you, we'll post it in this thread.

If you have any specific character(s) you cannot log in with, please submit a ticket including the character name(s) so our support team can assist you.

She said they have there "Engineers and more.." working on this since last week.

That probably means they brought in people because they do not know how to fix it...

Caff32 · June 2016

And THIS is why crafter bags require ESO+. If you could just buy them, nobody would sub cause the DLC zones are essentially unplayable on Xbox. I haven't even tried to go to the new zone for fear of crashing.

cosmic_niklas_93b16_ESO · June 2016

Caff32 wrote: »

And THIS is why crafter bags require ESO+. If you could just buy them, nobody would sub cause the DLC zones are essentially unplayable on Xbox. I haven't even tried to go to the new zone for fear of crashing.

Well, that's been the case for 2 years since it really seems as if ZoS just took in people that didn't demand much money and ZoS didn't care if those people could actually do the job, as long as they could keep putting out content for the crown store.....

altemriel · June 2016

KrayzieBone_88 wrote: »

Game crashes every 15 minutes. 3-5 loading screens each time a new area is entered. NPCs take minutes to load in but somehow can still attack and kill you. Five minute quests are taking 30 minutes bc of the load screens and invisible NPCs. And my god forget about doing writs....lucky to do just one without game crashing while also seeing half a dozen load screens.

I am on Xbox NA and have been playing since PC in May 2014. The game has never been this functionally broken before, it is entirely unplayable.

I created a new thread bc there has yet to be any comment from ZOS. The sticky thread at top about crashing seems to be confined to a PC discussion.

Do you realize XBox NA is also broken? These aren't small frustrating nuances. The game is functionally broken. If play time is spent roughly 80% load screens and reboots and 20% actually playing the game what is the point???

oh wow, I am so sorry for you

KrayzieBone_88 · June 2016

Just got home and logged on. Tried to just do two provisioning writs in Wrothgar. Game crashed five times....needless to say I didn't get that second writ done and I am just giving up.

Eletheia · June 2016

I want to add to this thread that the ESO Plus is broken now, as well. I, like so many others, have had our membership show as inactive several times, and with this last time being June 19/20th which seems to be a magical date, the large majority of us are not showing as members, thus denying us access to the DLCs. Wrothgar, prior to this, is definitely a black hole, each time a new DLC comes out there are MORE problems without any of the previously mentioned being fixed. But the membership thing really has to take the cake, I am having to pursue this issue every day and it still is not fixed. Zenimax is trying to say it is a disconnect between them and Xbox, but it is their server, and it is the information in their server that is now showing correctly. Evidently, there must be some lines of code that have been broken. With all of the issues currently in the game, they need to remove the Dark Brotherhood and find out what code in that DLC is affecting the rest of the game and players' accounts.

Hammy01 · June 2016

Grao wrote: »

ZOS_DaryaK wrote: »

As Jess posted in this thread:

ZOS_JessicaFolsom wrote: »

Hey everyone,

We're still looking into this, and don't have an update beyond what we posted last week when these issues were first reported. We do have our Engineers and more working on this -- it's a priority and we're working to get it resolved as soon as possible. We know it's very frustrating. As soon as we have more info to give you, we'll post it in this thread.

If you have any specific character(s) you cannot log in with, please submit a ticket including the character name(s) so our support team can assist you.

And how long does that take? There are several threads with players complaining they've had characters locked for over a week now.

It took about week and 6 tickets to finally get my main character unstuck from Anvil...

Moglijuana · June 2016

KrayzieBone_88 wrote: »

Wrothgar is just horrible on performance. I never thought I would say it but I somehow Cyrodil is getting very consistently better FPS and immensely less lag and crashes than PVE (relatively speaking). Granted I haven't spent quite as much time in Cyrodil as in PVE but it's just that noticeable in PVE.

Boot up the game and play for five minutes in Wrothgar and you can see why I'm talking about. It really is that bad. The issue isn't just confined to Wrothfar but that seems to be noticeably worse than Stormhaven or Craglorn. I haven't tried TG or DB yet.

I am DC alliance Xbox NA.

I can attest to this. I haven't really left Cyrodiil or the Imperial City since DB went live on PS4. The performance in there has been surprisingly VERY stable. However, I ended up doing the VWGT daily last night and JESUS the lag was SO bad in Grahtwood. The undaunted quest giver literally took 10 minutes to load in. As soon as he appeared and I hit x to speak to him...blue screened. Took another 15 minutes just to log back in to get ONE SINGLE QUEST. Never would have thought that ZOS would mess up their PvE side of the game...sad.

jkolb2030 · June 2016

I was actually able to play without much issue last night in Hews Bane... Granted, the lag was beginning to wear on me though. Very choppy frame rate and skill delays, but no crashes.

No idea what to say about it... RNG lol

SwaminoNowlino · June 2016

Could actually be a new feature they added. They love RNG and are lost regarding what to do about lag, so maybe they added RNG to see who gets to play at what time. This way they add the RNG element they love so much and combat lag!

BostonTroy · June 2016

The game is broken on Xbox. They should definately refund our ESO membership this month. I get 3-5 load screens in any city I go to now. Deshaan, Wrothgar, and Stonefalls are absolute kill zones for me -- can't get near them without multiple crashes. This is now happening everywhere. Even in dungeons, the game gets laggy to the point of a being unplayable -- I get killed before I can even see an enemy sometimes. I can often see numbers appearing from where I'm hitting something, but nothing is there. Please fix this ZOS. We don't need more areas until you fix what you have. It's getting to the point many of us are considering leaving the game altogether.

kidwgm · June 2016

HSX_TroyX wrote: »

The game is broken on Xbox. They should definately refund our ESO membership this month. I get 3-5 load screens in any city I go to now. Deshaan, Wrothgar, and Stonefalls are absolute kill zones for me -- can't get near them without multiple crashes. This is now happening everywhere. Even in dungeons, the game gets laggy to the point of a being unplayable -- I get killed before I can even see an enemy sometimes. I can often see numbers appearing from where I'm hitting something, but nothing is there. Please fix this ZOS. We don't need more areas until you fix what you have. It's getting to the point many of us are considering leaving the game altogether.

So much this. If this game does not have a major performance improvement with the next update. My ESO+ is getting cancelled.

EZgoin76 · June 2016

https://forums.elderscrollsonline.com/en/discussion/comment/3094224#Comment_3094224
Most Mod responses have been in the thread above and as far as I can tell, still no eta.

Trashyratchet · June 2016

ZOS_DaryaK wrote: »

As Jess posted in this thread:

ZOS_JessicaFolsom wrote: »

Hey everyone,

We're still looking into this, and don't have an update beyond what we posted last week when these issues were first reported. We do have our Engineers and more working on this -- it's a priority and we're working to get it resolved as soon as possible. We know it's very frustrating. As soon as we have more info to give you, we'll post it in this thread.

If you have any specific character(s) you cannot log in with, please submit a ticket including the character name(s) so our support team can assist you.

With respect, its far bigger than logging in. The same thing is going on on PS4. I would invite you to log into a character on a regular console on a normal external internet connection and run around Wrothgar for a few minutes. It horrid. It lags and the audio cuts out, you randomly load screen...etc. It's not just in Wrothgar either. It happens in dungeons as well. Log screens wipe entire parties at times. I just ask that you guys log in with a normal account that isn't hooked in on the local developer network and play for a while. Then you will understand, and perhaps be able to betten communicate with the community. Honestly, any novice to gaming can see how poorly it is performing, so some acknowledgement would go a long way. So far, every response seems to be tinted with a hint of surprise like no one there knows what everyone is talking about. It's insulting. Perhaps a " Yeah, we see what you are talking about and we are working on it."

The_Lex · June 2016

HSX_TroyX wrote: »

The game is broken on Xbox. They should definately refund our ESO membership this month. I get 3-5 load screens in any city I go to now. Deshaan, Wrothgar, and Stonefalls are absolute kill zones for me -- can't get near them without multiple crashes. This is now happening everywhere. Even in dungeons, the game gets laggy to the point of a being unplayable -- I get killed before I can even see an enemy sometimes. I can often see numbers appearing from where I'm hitting something, but nothing is there. Please fix this ZOS. We don't need more areas until you fix what you have. It's getting to the point many of us are considering leaving the game altogether.

Agreed.

I tried to log in to my DK last night who was in Elden Boot (Crashwood). I DC'd three times at just the loading screen to log in. I DC any time I look in the general direction of a crafting table in Gold Coast and Wrothgar. I DC when trying to turn in my writs in Wrothgar. The pledge dungeons are amazingly laggy.