The Elder Scrolls Online

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• EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)

Launcher Outdated: Can not log into game

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  • RexyCat
    RexyCat
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    stcairo wrote: »
    I'm getting an error message which tells me that I'm running an old or invalid version of the game client. This happened after the Game Launcher updated itself today. I've got the game through Steam, running on Windows 10 PC.

    Have the same problem and game client wasn't bought from Steam, but downloaded directly from ZoS. Your problem have nothing to do with Steam as we are several people here posting about it. :'(
  • Mureel
    Mureel
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    pechad wrote: »
    Zenetrax wrote: »
    Re-install. Works like a charm. LOL

    Re-instal What? the launcher? how can i do that?

    don't reinstall. Just wait for it to be fixed.

    You will hate yourself if you reinstall.
  • v.v.ierselb16_ESO
    v.v.ierselb16_ESO
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    stcairo wrote: »
    I'm getting an error message which tells me that I'm running an old or invalid version of the game client. This happened after the Game Launcher updated itself today. I've got the game through Steam, running on Windows 10 PC.

    i have the same problem but mine isn't on steam so i dont think that be the case.
  • Epona222
    Epona222
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    Can we please be given some idea what this is about, I have been sat here for over 3 hours waiting to see if my guild won their trader bid (which should NOT be happening at the same time as maintenance) and now I can't log in and I am reaching the end of my patience right now.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • SuperStarPL
    SuperStarPL
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    Restart launcher until it says to update. EU PC
  • v.v.ierselb16_ESO
    v.v.ierselb16_ESO
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    it's patching now here

    we are just a club of inpatience humans
  • pechad
    pechad
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    It's working now.. restart the launcher guys
  • v.v.ierselb16_ESO
    v.v.ierselb16_ESO
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    patch is over 7 gb big
  • Lieblingsjunge
    Lieblingsjunge
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    v.v.ierselb16_ESO wrote: »
    it's patching now here

    we are just a club of inpatience humans

    We're just hoooomans, don't hate us :(
    Ignorance is the greatest weapon of tyranny.
    PC - EU.
    Lieblingsjunge(AD) - Racechanged Argonian :< | AR 50 - No double AP or Bleakers involved |
    Sits-On-Cacti(DC) - Problem?
    Fail-With-Tail(AD) - Healing Springs-spammer :<
    Tiny Liebs(EP) - Very Tiny. Also heals.
    Lieblingsmädchen(DC) - Magplar is love.
    The Dominàtrix(AD) - Chains, whip, whip, whip.
    Fluffy Furball Kitten(DC) - Kittycat, meow.
    Your Face(EP) - People make bad jokes about my name =(
    Liebs-With-Trees(AD) - Male argo with a big tail :>

    Officer/Sandwitch of Zerg Squad
    My title: The Maneater, Destroyer of Maneuvers, Bane of Potatoes, she who devours them, The Black Hole, the humorless, first of her name.
  • SuperStarPL
    SuperStarPL
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    v.v.ierselb16_ESO wrote: »
    patch is over 7 gb big
    Patch is ~500MB of downloading, 7GB is patching...

  • pechad
    pechad
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    SuperStarPL wrote: »
    v.v.ierselb16_ESO wrote: »
    patch is over 7 gb big
    Patch is ~500MB of downloading, 7GB is patching...

    Correct.
  • Epona222
    Epona222
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    I restarted the launcher about 20 times. EU is patching. NA is not. No offence, but I don't give a you know what about getting into EU right now, I need to get into NA to check my guild bid.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • olsborg
    olsborg
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    EU is patching now..

    PC EU
    PvP only
  • pechad
    pechad
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    Epona222 wrote: »
    I restarted the launcher about 20 times. EU is patching. NA is not. No offence, but I don't give a you know what about getting into EU right now, I need to get into NA to check my guild bid.

    Patience my friend, patience.
    Edited by pechad on June 20, 2016 2:26PM
  • ZoM_Head
    ZoM_Head
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    Patch is downloading guys.
    mDKs still need a lot of love!
  • v.v.ierselb16_ESO
    v.v.ierselb16_ESO
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    SuperStarPL wrote: »
    v.v.ierselb16_ESO wrote: »
    patch is over 7 gb big
    Patch is ~500MB of downloading, 7GB is patching...

    ugh confusing

    Either way both need internet connection to draw in the software if u ask me.
  • SuperStarPL
    SuperStarPL
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    Epona222 wrote: »
    I restarted the launcher about 20 times. EU is patching. NA is not. No offence, but I don't give a you know what about getting into EU right now, I need to get into NA to check my guild bid.

    Just wait for it. It will work soon, devs must upload the patch to download server ;)
  • ThePenthesilea
    ThePenthesilea
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    PC-EU, after those 2 patches the game now works fine :)
  • Abelcher339b14_ESO
    Abelcher339b14_ESO
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    Same here NA Pc
  • SuperStarPL
    SuperStarPL
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    v.v.ierselb16_ESO wrote: »
    SuperStarPL wrote: »
    v.v.ierselb16_ESO wrote: »
    patch is over 7 gb big
    Patch is ~500MB of downloading, 7GB is patching...

    ugh confusing

    Either way both need internet connection to draw in the software if u ask me.

    You download ~500MB, rest is done offline on your PC
  • Epona222
    Epona222
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    pechad wrote: »
    Epona222 wrote: »
    I restarted the launcher about 20 times. EU is patching. NA is not. No offence, but I don't give a you know what about getting into EU right now, I need to get into NA to check my guild bid.

    Patience my friend, patience.

    Please take that somewhere else, I run a trading guild and am now completely fed up with maintenance taking place across trader switchover. I know you think oh it's just a game and I should go and do something else, but I have been sitting here for hours waiting to see whether my guild got a trader, because I owe it to my guildmembers to do the absolute best I can for them, and it utterly sucks that I have to sit here for hours without even knowing the outcome of our bid because maintenance time has changed. If you think I am over-reacting, you'd better hope you have a GM as dedicated as to sit here for hours like many NA trade guild GMs and officers did today.
    Edited by Epona222 on June 20, 2016 2:30PM
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • v.v.ierselb16_ESO
    v.v.ierselb16_ESO
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    Game is working properly
  • Gargath
    Gargath
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    Half an hour later the launcher started patch download, hope now it will only be better :).
    PC EU (PL): 14 characters. ESO player since 06.08.2015. Farkas finest quote: "Some people don't think I'm smart. Those people get my fist. But you, I like."
  • Abelcher339b14_ESO
    Abelcher339b14_ESO
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    seems to only be that way for the 64 bit, i can switch to 32 bit and play.
  • eaton68_ESO
    eaton68_ESO
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    Speaking of launcher problems (well, not truly a problem perhaps), I created a shortcut for the 64bit and it never pops the launcher up first like the 32 does. Now It hasn't seemed to be a problem as far as playing the game, and I launch the 32 after patches to make sure everything updates. Then I use the 64 shortcut and everything plays fine. Did I do something wrong creating the shortcut, can I make it so the launcher appears when starting the 64bit? I did the same thing today, used the 32 and let the patch finish, then clicked the button telling me I needed to update the launcher, relaunched using the 64 shortcut and all good.
  • RexyCat
    RexyCat
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    Had to run a repair (client are now 2.4.8.something) and now there is a very long loading screen after logging into client. :s
  • Nervani
    Nervani
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    eaton68_ESO wrote: »
    Speaking of launcher problems (well, not truly a problem perhaps), I created a shortcut for the 64bit and it never pops the launcher up first like the 32 does. Now It hasn't seemed to be a problem as far as playing the game, and I launch the 32 after patches to make sure everything updates. Then I use the 64 shortcut and everything plays fine. Did I do something wrong creating the shortcut, can I make it so the launcher appears when starting the 64bit? I did the same thing today, used the 32 and let the patch finish, then clicked the button telling me I needed to update the launcher, relaunched using the 64 shortcut and all good.

    jtLu1R2.png
  • eaton68_ESO
    eaton68_ESO
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    Mary_Hex wrote: »
    eaton68_ESO wrote: »
    Speaking of launcher problems (well, not truly a problem perhaps), I created a shortcut for the 64bit and it never pops the launcher up first like the 32 does. Now It hasn't seemed to be a problem as far as playing the game, and I launch the 32 after patches to make sure everything updates. Then I use the 64 shortcut and everything plays fine. Did I do something wrong creating the shortcut, can I make it so the launcher appears when starting the 64bit? I did the same thing today, used the 32 and let the patch finish, then clicked the button telling me I needed to update the launcher, relaunched using the 64 shortcut and all good.

    jtLu1R2.png

    Many thanks, I did not know they added that. Missed it in some patch notes I guess.
  • RoamingRiverElk
    RoamingRiverElk
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    The launcher gives me a notification that my directX isn't supported even though I have directX 11. Updated driver, still doesn't work. The game was working fine yesterday.

    Edit: Apparently unchecking the 64 bit box helped. The thing is, my computer is supposed to be able to handle 64 bit version as well...
    Edited by RoamingRiverElk on June 20, 2016 9:53PM
    Dalris Aalr - Magicka (Stamina) DK | Dalfish - Magicka Sorc | Dal Aalr - Magicka Warden | Dalrish - Mag/Stam NB | Irana Aalr - PvE Templar
  • nick59349b14_ESO
    nick59349b14_ESO
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    ZOS_AlanG wrote: »
    Hi guys, we've escalated this matter up and we'll let you know when we have more information.

    We all know what that means...
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