No matter if you have proof or not that the item was successfully created, the support will say the item wasn't created at all and you'll have to take the +/-70o of damage as they'll not refund
They said my Legendary Sword of Torug's Pact was destroyed and I was inside the bank. ¯\_(ツ)_/¯
I am the very model of a scientist Salarian, I've studied species Turian, Asari, and Batarian.
I'm quite good at genetics (as a subset of biology) because I am an expert (which I know is a tautology).
My xenoscience studies range from urban to agrarian, I am the very model of a Scientist Salarian.
Yeah, you need 8 gold tempers with max skill points in the Temper Expertise to guarantee 100% success on the improvement. If only 7 were used, there was a small chance of failure.
Also of note, if the improvement was successful, the item still disappears from the Improvement window since it can't be improved any more. When you say it "disappeared", did it disappear from the crafting window or the inventory?
7 or 90% works fine. Sorry to hear if you did lost it somehow.. glitch or what not.
How can it be a glitch if there's 10% to lose the item and the mats?
90% seems like a solid chance, but there's still a bit of gambling. Imo chances to lose everything outweight saving 8k gold (or whatever tempering alloy costs on your server)..
Dro-m'Athra Destroyer | Divayth Fyr's Coadjutor | Voice of Reason