Sorry, something interrupted your installation (xb1)

gkitti7 · June 2016

So I am trying to dl the DB patch and everything was going fine until I looked at my tv and realized the installation had stopped at 25%. I clicked on the queue and it said something interrupted my installation. I reset my xbox and it started installing again. But then it kept stopping over and over and is now stuck at 35% for the last hour. Anything I can do to fix this?

Cazzy · June 2016

gkitti7 wrote: »

So I am trying to dl the DB patch and everything was going fine until I looked at my tv and realized the installation had stopped at 25%. I clicked on the queue and it said something interrupted my installation. I reset my xbox and it started installing again. But then it kept stopping over and over and is now stuck at 35% for the last hour. Anything I can do to fix this?

This is the second post I've seen like this

Hope it's not an issue for loads of gamers! You may have to delete the update and reinstall?

Uriel_Nocturne · June 2016

It probably has something to do with the crush of XBO owners trying to install the same patch at the same time.

If that isn't satisfactory, I'd check your internet connection and make sure that you're running at your peak speed. It could interrupt the download if your internet speed is fluctuating badly.

gkitti7 · June 2016

I'm not sure how to delete the update on xb1

NewBlacksmurf · June 2016

Do this....

Actually lauch the game and it should say updating and show a progress bar that will differ from the xbox one dashboard progress. If the game progress bar is moving you're fine, it not.

Pause the installation under My Games and Apps.
Do a hard reset

start it up and continue

Khaos_Bane · June 2016

Everything Microsoft is a piece of garbage, so it's probably their servers.