nine9six wrote: »

Overused

GeneBox wrote: »

Troneon wrote: »

The EU Timezone timing ******** sucks...

Yeah well it does but watchu gonna do... At least they're actually fixing something.

You're a "Glass Half Full" kind of guy, huh?

Teasing. I agree with the outlook.

No I'm "I need more in my glass" kind of guy.
All I'm saying is that there's nothing you can do about this so might as well see something positive in it.
Oh FYI I am also from EU and would rather be playing right now but as many others - I can't.

Should I quote myself too? :P
I get it, just thought I'd elaborate a bit.

Why do people keep missing the point. By all means take the EU servers down to apply fixes... just do it in the middle of the night EU time!

Leslannister wrote: »

Why do people keep missing the point. By all means take the EU servers down to apply fixes... just do it in the middle of the night EU time!

I think that's exactly when there are no devs in the house. I assume they don't want to hire people who will pull night shifts.

Turelus wrote: »

phobossion wrote: »

Kalfis wrote: »

phobossion wrote: »

Will you refund the ESO+ time, @ZOS_JessicaFolsom ? Would be fair given that many of us are unable to play second day in a row, just sayin'

Yes please. Also refund his game and permanently ban his account

U mad bro? WoW did it in the past when they had problems keeping the servers up. I was just asking if they are considering doing the same, I wouldn't mind it. No need to be a *** about it

There is a difference between problems keeping servers up and maintenance though. Also once they start something like this they will set a precedent and everyone will be demanding it for every patch.

Only time I have seen ZOS do this early access and when they broke the installer and people who paid for game time couldn't actually install the game.

It is considered bad service if any other kind of company would have downtime like this which would reduce your access to service as paying costumer. In European Law we do have both rights and duties even when we are bound by contracts and those contracts/agreements work both ways for both parties.

In this case Zenimax should add one day for all ESO+ subber to compensate for taking down server twice in road and give all other non subber something of the same value. That way they would show goodwill, provide a reasonable compensation for when things isn't working as planned and make people feel that they actually are being cared for.

ANet (GW2) have done this when they messed up and when things didn't go as they planned, so it doesn't mean that there is no precedence from other MMOs or that it will cost too much and normal maintenance is not the main reason why people get upset here. It is because how this is happening with almost no warning at all before servers is put off line*, that this being done right after another rather long period where server have been off line and they seem unable to actually move these to different time for day and night.



(*) Yes there as some Patch Note which had a small notice about Group Tool not being part of the first patch. That doesn't mean that they couldn't have made it as a notification when you log into game that this was planned to happen and on this forum that they plan to have a second patch/down time on server the next day to get patch GT into this game.

I understand what you're @ecriteqeb17_ESO saying but you agree to a ToS when you register an account and that thing says *drumrolls*:

"ZeniMax does not guarantee that any Services will be available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), ZeniMax reserves the right to change and update Content without notice to You. ZeniMax also reserves the right to refuse Your request(s) to acquire Content, and to limit or block any request to acquire Content, including, but not limited to, Downloadable Content and Game Mods, for any reason.

ZeniMax may patch, update, or modify a Service at any time with or without notice to You. Notwithstanding the foregoing, ZeniMax has no obligation to make available any patches, updates or modifications or correct any errors or defects in the Services. ZeniMax makes no guarantees about the persistence or availability of any user names or other personas at any time and assumes no liability for lost or deleted Account data. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), You agree that ZeniMax will not be liable for any interruption of the Services, delay or failure to perform, any loss of Content (including, but not limited to, UGC, Game Mods and Downloadable Content), and/or Account data (including, but not limited to, Character data) resulting from any causes whatsoever. ZeniMax reserves the right to offer new Services, change and/or discontinue certain Services at any time in its sole discretion."

nine9six wrote: »

Overused

GeneBox wrote: »

Troneon wrote: »

The EU Timezone timing ******** sucks...

Yeah well it does but watchu gonna do... At least they're actually fixing something.

You're a "Glass Half Full" kind of guy, huh?

Teasing. I agree with the outlook.

I love how some gamers accuse Zos of not caring or thinking of players when fixing things during their playtime, whilst in this very statement, they care little for those who play at night or want to do random dungeons via the group finder, as long as it doesn't affect you sod everyone else huh?

Hippocrates much?

Game issues need to be fixed we can all agree on that and it has to be done when ZOS decide, it may not be perfect for you but it's the right time for them, staff availability and other factors determine their window for repair, not the salty gamers who obviously have been raised being used to getting their own way.

Troneon wrote: »

GeneBox wrote: »

Troneon wrote: »

The EU Timezone timing ******** sucks...

Yeah well it does but watchu gonna do... At least they're actually fixing something.

You say and yet 10 more bugs appear...

Well yes that's how it works. ESO is such a giant piece of software, do you really think it's possible to do this whole thing bug free?

when servers are down

https://www.youtube.com/watch?v=7YDPNl7PeUU

Xylphan wrote: »

Decado wrote: »

group finder taking a while? That's always been the case really not that important to take it down two days in a row during the day IMO

Thanks for the reply though

No. That hasn't always been the case. There is a legitimate bug affecting group finder where it would literally take hours to create groups, regardless of composition. Not an hour for a DPS, but 6 hours for healers and tanks. And even then it wouldn't work properly.

It's two days in a row because the were still testing the fix yesterday before deployment and couldn't get it into the weekly maintenance.

The world isn't going to end just because you can't play. Go do something else until the patch is over. The game will still be here.

That... and I get the feeling someone in a position of authority sees the group finder bug as the big deal it really is. It's too embarrassing to have it be non-functional again after having finally gotten it to work well.

It is a core feature particularly to those leveling for the first time (and that is quite a few since the starter areas have been hopping with noobs after the DB release) that goes a long way toward creating a good/bad first impression.

People PVPing or just doing pledges wouldn't be bothered much since they are more interested in forming elite premade groups manually.

The only reason I noticed it and reported it is because I'm an altoholic who loves making new builds and running those low level dungeons is part of getting skill points quicker at a time in the progression when you have many more abilities, passives and morphs ready to unlock than you have skill points for.

This bug is a big deal and they must have realized it couldn't just get hot fixed as they initially thought last week. It's very much worthy of a second weekly maintenance no matter how unusual that might be,

Mureel wrote: »

velocidad wrote: »

One thing is taking a while and another is taking forever. Since DB patch I've not been able to get any single group using the group finder.

They should take the server down one week ago, so if (even a week later) they need to take the server down 2, 3, or more days to fix this is issue, it's welcome.

I am just asking because I am curious. Why not go in a guild to dungeons? Then you know the people and how you compliment each other etc and never have to use the *has never not been broken* group finder anyway?

Sure, it's nice they fix it, but i rather wish it would NOT be during what's going into EU prime time. Why not at separate times?

100k xp, especially on lower level toons is a good contribution on top of Undaunted xp gains. Plus whatever the rewards are, usually Laurel and soul gems.

Primetime Different zones, anyone? No matter what time they pick, it's going to be prime time somewhere.

I really don't want to be rude to people who complain, especially since i join them myself occasionally, but this is ridiculous - having a 'group finder broken, fix it asap' and 'group finder being fixed with downtime, how dare they!!!' topics on the same page, don't you guys think?