Maintenance two days in a row?

Decado
Decado
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What is going on that you have to bring the servers down two days in a row?
And why is this done during the day EU?

You used to do maintenance at 3 in the morning so we barely noticed any downtime.

That was a good system that saw the least interruptions for players on the EU instead we see 2 days of downtime which is imagine is going to be another few hours.
  • Decado
    Decado
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    group finder taking a while? That's always been the case really not that important to take it down two days in a row during the day IMO

    Thanks for the reply though
    Edited by Decado on June 7, 2016 7:21AM
  • velocidad
    velocidad
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    One thing is taking a while and another is taking forever. Since DB patch I've not been able to get any single group using the group finder.

    They should take the server down one week ago, so if (even a week later) they need to take the server down 2, 3, or more days to fix this is issue, it's welcome.
  • ArchMikem
    ArchMikem
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    It's too bad the downtime for Xbox and Playstation is happening on the 8th. I'm gonna be spending all day on the 7th playing Mirror's Edge. Would have been convenient for the two to overlap.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
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  • Sa0n
    Sa0n
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    And as usual, it's coming at a very inconvenient hour and will last "several hours" + aftermath stuff like a possible hotfix with downtime, because the Khajiit now have 10 legs and no tail and High King Emeric wet his bed.
    Literally eat my assflaps.

    Uninstalled.
    Time wasted: 6 years.
  • Taisynn
    Taisynn
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    Honestly, I want them to fix The Initiate quest. I've sent in multiple tickets that this major quest in Cadwell's Silver is broken. But they keep closing my ticket, even though I've done everything they've asked (all the steps, including moving Elder Scrolls Online folder from Documents to Desktop) and reset my game. Still doesn't work, and I replied to my ticket to tell them that. Twice!

    I'm super annoyed at their lack of response. I press E over and over again and she still doesn't drink the potion. (This is in the Ailikir Desert.)
    PC - @Taisynn - NA - CP 268
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  • Mureel
    Mureel
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    RIP Raid tonight.
  • Smileybones
    Smileybones
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    I am glad they are busy fixing stuffs, it gives a more enjoyable game in the long run.
  • C0wrex
    C0wrex
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    Well at least I can go do some binge drinking...

    Maybe play some Jenga...




    ***...where's my life?
    "We are not now that strength which in old days moved earth and heaven, that which we are, we are; One equal temper of heroic hearts, made weak by time and fate, but strong in will, to strive, to seek and not to yield."

    -Tennyson, Ulysses
  • velocidad
    velocidad
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    Taisynn wrote: »
    Honestly, I want them to fix The Initiate quest. I've sent in multiple tickets that this major quest in Cadwell's Silver is broken. But they keep closing my ticket, even though I've done everything they've asked (all the steps, including moving Elder Scrolls Online folder from Documents to Desktop) and reset my game. Still doesn't work, and I replied to my ticket to tell them that. Twice!

    I'm super annoyed at their lack of response. I press E over and over again and she still doesn't drink the potion. (This is in the Ailikir Desert.)

    I recently have done this quest without any issue.

    Just for the record, with this or any other "bugged" quest I usually follow this steps:

    1- Be sure the quest is on the quest traker (use T untill the quest is marked)
    2- Get out/in the quest zone or province if needed
    3- leave quest and take again

    Following this simple steps I've done several quest that at start seems to be bugged.
  • Mureel
    Mureel
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    velocidad wrote: »
    One thing is taking a while and another is taking forever. Since DB patch I've not been able to get any single group using the group finder.

    They should take the server down one week ago, so if (even a week later) they need to take the server down 2, 3, or more days to fix this is issue, it's welcome.

    I am just asking because I am curious. Why not go in a guild to dungeons? Then you know the people and how you compliment each other etc and never have to use the *has never not been broken* group finder anyway?

    Sure, it's nice they fix it, but i rather wish it would NOT be during what's going into EU prime time. Why not at separate times?
  • GeneBox
    GeneBox
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    People are upset when nothing's done, people are upset when something's done... Come on already.
    IMO it's good, let them bring the servers down if that fixes the Group Tool. As long as it doesn't break more stuff.
  • quadraxis666
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    Sa0n wrote: »
    And as usual, it's coming at a very inconvenient hour and will last "several hours" + aftermath stuff like a possible hotfix with downtime, because the Khajiit now have 10 legs and no tail and High King Emeric wet his bed.

    You came so close to owing me a new keyboard. I will no longer be reading the forums while drinking coffee :D
  • phaneub17_ESO
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    I guess this is a bad time to tell them there's a bug with that starter quest in Daggerfall about protecting the king's life, at least in my recent experience after the patch. The Knights of the Dragons began attacking the Guard Captain instead of the enemy assassins. Not that it matters none of them actually takes damage from each other, I thought it was funny watching the Guard Captain get attacked by his own men AND the assassins at the same time; they never stopped spawning after the quest completed either.
  • KingMagaw
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    I am all for patches and hotfixes. Though everyone know group finder tool is always broken.


    Two maintenance on 2 days in a row, both on peak playing daylight time is just brain dead. Move this to middle of night when the majority of people aren't playing
  • Rogue78
    Rogue78
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    STOP PATCHING EU DURING THE DAY FFS!
    Omnia Vincit
    Dro-m'Athra Destroyer
  • andy_s
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    Rogue78 wrote: »
    STOP PATCHING EU DURING THE DAY FFS!

    Indeed. Not sure if ZOS are aware, but many EU players live in BST +1..+3 time, so it's 15:00-17:00 for them. With "several hours" maintenance personally I'll be able to login only after 19:00 local time I guess...
    Edited by andy_s on June 7, 2016 10:36AM
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  • Palidon
    Palidon
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    admin
    Tomorrow, we’ll take down the North American and European PC/Mac megaservers to fix an issue with the Group Finder that is currently leading to long queue times. Please note that there are some rare cases where you may still encounter very long load times, and we are looking into these.

    We expect the maintenance to take several hours tomorrow, and it starts at 8AM Eastern Time. We'll inform you when the servers are available again, and the fix is live.
    Edited by ZOS_KaiSchober on June 6, 2016 10:14PM

    Jessica Folsom

    Its going to take several hours to fix the group finder problem. There is more to this than meets the eye.
  • Turelus
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    For those complaining it's only two days, normally once a week.

    You're telling me that you really have nothing else at all you can do for a few hours once or twice a week? I mean most of the time it's on a Monday now any way, isn't that GoT watching day for some of you? :tongue:

    Sure it sucks when they do patches during EU times but they're an NA company and it's going to happen.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Haenk
    Haenk
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    German and french localalization is completely borked.
  • KingMagaw
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    If i walked in today to my gym and said, guess what Customers - I am closing from 1-6pm to clean the place. What do you think the clients would say?.
    What if i charged them a monthly fee for using it, but when they said, hey mate i was planning on using the gym that day - I replied back - Get a grip mate, i have to clean the place. I don't expect client to be around for long.

    Fixes are good, but there is a time and place for them. Peak hour times, isnt it.

    I always wonder why, in real life we don't take bad service, but when it comes to internet/games it is like, happy to get bad service - Shameful to see.
  • dtm_samuraib16_ESO
    dtm_samuraib16_ESO
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    The problem is, ZoS ignores a lot of the existing bugs, updating to DB (or any other DLC), creating more bugs.
    They should have used their brains, fix the existing parts, and then release DLC.

    Seems a common thing with games.
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  • Mureel
    Mureel
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    Turelus wrote: »
    For those complaining it's only two days, normally once a week.

    You're telling me that you really have nothing else at all you can do for a few hours once or twice a week? I mean most of the time it's on a Monday now any way, isn't that GoT watching day for some of you? :tongue:

    Sure it sucks when they do patches during EU times but they're an NA company and it's going to happen.

    All this is not the point really. The point is that guilds plan events on certain days (like Tuesday evenings on EU server, to avoid maintenance times) and I know several guilds personally who will miss 2nd raid in a row because everyone has scheduled all those 'other things to do for a couple hours' so they can make raid evening.

    Most people can't just reschedule work, dinner, life etc at the last moment notice like this.

    More than the night before notice would have been nicer than such short notice for a 2nd several hours' maintenance.

    It's easy to tell people to do something else if you come from your perspective, but come from mine more notice would have been better.
  • Easily_Lost
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    GeneBox wrote: »
    People are upset when nothing's done, people are upset when something's done... Come on already.

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  • Reverb
    Reverb
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    KingMagaw wrote: »
    If i walked in today to my gym and said, guess what Customers - I am closing from 1-6pm to clean the place. What do you think the clients would say?.
    What if i charged them a monthly fee for using it, but when they said, hey mate i was planning on using the gym that day - I replied back - Get a grip mate, i have to clean the place. I don't expect client to be around for long.

    How does your analogy hold up if your gym is full of broken equipment and there's a sewage leak on the floor? Do you keep it open and expect them to stay in those conditions? if people complain, do you tell them that honoring business hours is more important than the quality of the business?

    Or do you close it for the workers (who maybe only work business hours, like the Zeni data center and coding, and hardware support staff) to fix the broken pipes and equipment, and make it a better place for your clients? Which gives better customer service?
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • GrumpStump
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    Taisynn wrote: »
    Honestly, I want them to fix The Initiate quest. I've sent in multiple tickets that this major quest in Cadwell's Silver is broken. But they keep closing my ticket, even though I've done everything they've asked (all the steps, including moving Elder Scrolls Online folder from Documents to Desktop) and reset my game. Still doesn't work, and I replied to my ticket to tell them that. Twice!

    I'm super annoyed at their lack of response. I press E over and over again and she still doesn't drink the potion. (This is in the Ailikir Desert.)

    They've been telling me the same thing about other quests. There's quite a few quests that are broken. Using "E" on some part of the quests just doesn't work.


    GrumpStump
    ESO+ Subbed until December 2019
  • ArvenAldmeri
    ArvenAldmeri
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    @ZOS_JessicaFolsom Why there is a maintenance during a day for EU players? Its super annoying, especially when its seconds time again. We have a trial today starting at 8:45pm and I need to do other stuff before that happens.
    Magicka sorcerer from start until the end. Always. Through the good times and the bad, even now when its probably saddest PvE dps it has ever been.
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  • xarguideb17_ESO
    xarguideb17_ESO
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    The group finder has been broken in different ways forever. This is not something of high priority. They clearly should do fixes like this during EU nighttime.
    Besides, I'm rather sceptical anyway, that they're going to make it work now.
  • nine9six
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    Decado wrote: »
    group finder taking a while? That's always been the case really not that important to take it down two days in a row during the day IMO

    Ahhh, opinions!
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
  • Xylphan
    Xylphan
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    Decado wrote: »
    group finder taking a while? That's always been the case really not that important to take it down two days in a row during the day IMO

    Thanks for the reply though

    No. That hasn't always been the case. There is a legitimate bug affecting group finder where it would literally take hours to create groups, regardless of composition. Not an hour for a DPS, but 6 hours for healers and tanks. And even then it wouldn't work properly.

    It's two days in a row because the were still testing the fix yesterday before deployment and couldn't get it into the weekly maintenance.

    The world isn't going to end just because you can't play. Go do something else until the patch is over. The game will still be here.
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