Unable to connect to game server.

dimi08 · May 2016

I can't log in with my nb it gives me that unable to connect message but when I try to log in with my dk it works.

diamanda · May 2016

+1

ZOS_DaryaK · May 2016

Please let us know which characters are affected so we can look into this.

dimi08 · May 2016

ZOS_DaryaK wrote: »

Please let us know which characters are affected so we can look into this.

Only EP nightblade Quintina The Fifth, I have agility rings and necklace on it and good amount of money I think, I don't want anything ot happen to it.

Jordy816 · May 2016

I also can't login one 1 specific character.
I'm on EU and that character is in the Ebonheart Pact and located in Mournhould

EDIT: Character name is Nahrohlaar

ZOS_DaryaK · May 2016

Thanks for that information, dimi08. Please try logging into Quintina now and let me know if you're able to do so.

dimi08 · May 2016

ZOS_DaryaK wrote: »

Thanks for that information, dimi08. Please try logging into Quintina now and let me know if you're able to do so.

I managed to log in, thank you so much

ZOS_DaryaK · May 2016

Thanks so much for testing that for me, Dimi08.

@jordythomassen1eb17_ESO , try logging into Nahrohlaar now.

dimi08 · May 2016

ZOS_DaryaK wrote: »

Thanks so much for testing that for me, Dimi08.

@jordythomassen1eb17_ESO , try logging into Nahrohlaar now.

I have another probelm now, I have 404 cp but quintina cant equip cp160 gear but it can cp10 one,

Never mind this, my addons were confusing the game, turning them off solved the problem

Crossgrave · June 2016

i'm having the same issue, i can log into my EP Templar (Maria Wolfhaven), but not my EP Nightblade (Cylnia Forestdale), attempted to do so about 10+ times and each sent me back to login

--Character affected--

Cylnia Forestdale - Ebonheart Pact Nightblade - Deshaan

Glory · June 2016

ZOS_DaryaK wrote: »

Please let us know which characters are affected so we can look into this.

@ZOS_DaryaK
I cannot log into my characters as well. It seems to be characters with lots of items for crafting bags maybe?
If you're willing to look into it...

Not Glorious (works now)
Glory Incarnate (works now)
Glory (works now)
Glorious (works now)

I updated the above list, my guess is the changes to the inventory etc. times these characters out?

EDIT 2: Looks like they're all good to go. Just keep trying your luck folks!

Gern_Verkheart · June 2016

ZOS_DaryaK wrote: »

Please let us know which characters are affected so we can look into this.

Im getting the same problem on my EP Nightblade in Deshaan. Character name is Dommosh Crun'Bolvag

joshisanonymous · June 2016

Posted this problem in the thread right below this but I guess this is the one you have to post in to get it fixed.

Fedrals Hlanu in Deshaan. Can't login.

EDIT: Seems to be working now.

saganblackblade · June 2016

@ZOS_DaryaK , Getting the same issue on my Dk, please help!

Affected character- Hrol Fire-Tamer EP DK in Deshaan

Archire · June 2016

Yeah, me too on my NB!

Fixed it!

Savina · June 2016

I seem to also have this problem. 2 of my 7 characters can not be logged in.

Arnora Petilius level 15 templar Last logged out from Mournhold in Deshaan. (FIXED)

Callia Stentor level 37 Dragonknight Last logged out from Rawl'kha in Reapers March (FIXED)

Did a in game support ticket but did not get the email confirmation that it went through.

EDITED TO UPDATE:: FIXED not sure if support actually fixed this or if it was the fact that I turned all add-ons off.

saganblackblade · June 2016

@ZOS_DaryaK , an update in case attempts have been made, it has been nearly an hour and still cannot log into my EP DK Hrol Fire-Tamer in Deshaan.

Aggelos · June 2016

Same issue trying to log into Deshann on Aggelos. EP.

saganblackblade · June 2016

@Aggelos, not you toooooooo

Aggelos · June 2016

saganblackblade wrote: »

@Aggelos, not you toooooooo

Yup been trying for over an hour.

saganblackblade · June 2016

Aggelos wrote: »

saganblackblade wrote: »

@Aggelos, not you toooooooo

Yup been trying for over an hour.

at least mine isn't my main, i just rly wish i could set this tank up and pledge.

Savina · June 2016

Both my characters now appeared fixed. Not sure if support fixed it or if turning all my add-ons off fixed it.

saganblackblade · June 2016

fixed!! not sure if it's a result of support or my client repair.

ManwithBeard9 · June 2016

Looks like Deshann is an issue toys time. Stonefalls was the lockout last time.

Xtrophicy · June 2016

Broseph Fray. Cant login in and I'm in Deshaan. Getting the error cant connect message.

Crossgrave · June 2016

update: was able to login after running the game repair through the launcher.

Kytte · June 2016

Also having this issue on my main:

Kytte Fernbrow

Can connect very easily with every other character, but not this one.

ZOS_DaryaK · June 2016

It appears that everyone who has posted thus far has been able to log in with the characters mentioned. If this is incorrect, please let me know by replying here or sending me a PM and we'll investigate further. Thanks for your patience, everyone!

howardeb17_ESO2 · June 2016

I can't play for Liliana Ayleid.
But i was able to do so 2 hours ago.

ARIAX · June 2016

Can't connect here either, on my Nightblade character "Aleiz" which is currently my main, It kinda crashes and gives me that error after character selection, solutions? I'm also in Deshaan.

BALTHUR1 · June 2016

Hi there,

I have the same issue. I can't log my character ''Baalrogue'' which is located in Deshaan.

Thanks.