Sad Sad Day for this Adventurer

clayandaudrey_ESO · April 2016

I have found that if you are super detailed in your ticket you get a really good response from CS. Good luck with this.

Ajaxduo · April 2016

check the junk tab in your inventory! You never know.

Pandorii · April 2016

Ajaxduo wrote: »

check the junk tab in your inventory! You never know.

I don't think that exists on console. = (

DisgracefulMind · April 2016

Pandorii wrote: »

DisgracefulMind wrote: »

This happened to me recently with a gold transmutation ring. After waiting a day or so, ZoS returned the lost item to me. Just be patient. (:

= O There's hope! Thank you Thank you Thank you!!!!

Sometimes things just go missing when putting in the bank. It happens here and there in PC land, so I'm sure they'll be able to help you (:

Pandorii · May 2016

I apologize for reviving this thread, but I thought that some of you would like to know that my missing item problem was resolved by the customer support team. It didn't happen right away, and I had to appeal, but I was returned my Gold Lich chest, and I am now a proud owner of a complete gold Lich set. Similarly, I was returned a little less than a dozen kutas that also disappared upon being deposited into the guild bank. For the record, I recommend not depositing gold items into guild banks for safety. Thanks everyone for giving me hope throughout the process. I'm not a sad adventurer anymore. =D

Vildebill · May 2016

Great for you mate! Too bad the support aren't that good for all people. I've registered two tickets for 4 Hakeijo runes that magically disappeared but they weren't able to help me

GreenhaloX · May 2016

Pandorii wrote: »

I've been sad for about two hours, but I think it's about time I remind myself it's just a game. It's just a little bit of gold and a little bit of my time. I think I can move on now. Thanks for listening. </3

Sorry to hear about your predicament. I understand how you feel. Yeah, I had a few good stolen armor pieces, which included a chest and greave, taken by a guard who caught me looting. I was pissed off at first, but laughed wholeheartedly when running around streaking in my underwear.

Anyhow, not to sway away from your discussion thread, but I just joined a couple guilds, can you or anyone tell me how to put stuff on sale through the guild? I have the option to sale with one guild right now, but not sure how.

Wtrenga · May 2016

Did you, by any chance accidentally equip the armor?

Duiwel · May 2016

I feel your pain OP

I put a Dylora's Staff on sale and a week had gone by and no mail I was like ...is this even possible? DID I sell it? What's going on?

So I checked on all my chars and it was no where to be found, later I panicked because I thought I had put it in a guild bank instead of selling it as well...

Nope nothing. I did check all the guild stores and also didn't see it. ( I never use 3 of my 5 guilds for selling but checked there anyway ). So eventually I found it, it was in one of the 3 guilds I never sell in because they don't have traders, the UI/ sell log was bugged and didn't always display the items and sometimes just displayed the menu bars.

Long story short I just lost 2.5k and not the whole item.

I TRULY HOPE, there is a silver lining to your situation as well OP as I know how much this stings, my condolences...

Pandorii · May 2016

@GreenhaloX I have just the thing for you. =D A video on "How to Use the Guild Store" by yours truly.

https://www.twitch.tv/pandorii/v/59983556

Pinkie_Satanas · May 2016

Cheer up, man ^^ Hope you get it back soon!

kuro-dono · May 2016

check if you put it accidently into the junk section of inventory.

Mercymae · May 2016

stevepdodson_ESO888 wrote: »

my sister was rushed to hospital and put on life-support...remind me again how "very very sad" you are

That is rough and I hope your sister gets better soon, however this may not be the best place for the "I have it worse" game. This is a gaming forum so OP is justified in feeling upset over a lost item. It is not okay for you to invalidate others feelings because you are having a rough time. If you are looking to just spread your misery may I suggest Reddit.

Saltypretzels · May 2016

stevepdodson_ESO888 wrote: »

my sister was rushed to hospital and put on life-support...remind me again how "very very sad" you are

That's not cool man. This is a gaming forum, real life issue of course are worse than gaming issues but this is not the place to belittle someone.

ZOS_JessicaFolsom · May 2016

For those of you who have run into this situation, have you checked the banks for all guilds you're in (if you're in multiple guilds) to see if maybe the item was accidentally placed in the wrong guild bank?

Llilium · May 2016

in a situation like this, there ought to be information leading up to the fact that you actually owned the item right? if it suddenly vanished and it no longer is in your inventory, would this not be something that a ZOS_GM could help fix for the customer?

W0lf_z13 · May 2016

just a thought... but could anyone else have taken the item out of the guild bank? I never use guild banks for that reason... ive heard of others taking other peoples items ( nirn for example )

Lysette · May 2016

The problem was solved by customer support - I think this is a typical case were customer support can track down what happened and help with replacing the missing item, as long as you still know, from whom you bought it, so that support knows were to start with the investigation. Without enough detail they cannot really help and just on faith they won't replace it.

GreenhaloX · May 2016

Pandorii wrote: »

@GreenhaloX I have just the thing for you. =D A video on "How to Use the Guild Store" by yours truly.

https://www.twitch.tv/pandorii/v/59983556

@Pandorii. You are so awesome!! When was the last time someone tell you that! That is so easy.. once you see how it is done. Thank you so much! Nice character, by the way..

Burning_Talons · May 2016

You're not getting any gold from me with your sob story. No sir re
Sorry for your loss

Pandorii · May 2016

Burning_Talons wrote: »

You're not getting any gold from me with your sob story. No sir re
Sorry for your loss

LOL @Burning_Talons The issue was resolved. Customer support helped me get my item back. No need to send gold... unless you're feeling general. ;P And have special magic powers that allows you to send gold from XBox to PS4.

Caff32 · May 2016

I had missing item situation with my bank the other day. I was in a dungeon, called up my banker, withdrew 4 crown repair kits, but when I checked my inventory, they were gone. Not in bank, not on character. A few days later, they miraculously showed up back in my bank. Hopefully, you will have similar luck.

Nestor · May 2016

Pandorii wrote: »

I will now consider the possibility that I deleted the mail with the item included. Might as well consider that possibility as well.

You can't delete the mail if there is an item attached.

Also, I have to ask, why did you not just improve the Purple one you had to Gold? You even get the boost in the enchantment if you do this.

Pandorii · May 2016

Nestor wrote: »

Pandorii wrote: »

I will now consider the possibility that I deleted the mail with the item included. Might as well consider that possibility as well.

You can't delete the mail if there is an item attached.

Also, I have to ask, why did you not just improve the Purple one you had to Gold? You even get the boost in the enchantment if you do this.

Nestor, I bought the purple one for 40k and the gold one for 75k. I resold the purple one for 75k. ;P I basically got the tempers for free.

P.S. Customer Service sent me the gold chest back after investigating it.