The game is too much unstable...Its incredible... (Fixed)

Medieval3D · May 2016

Hello,

How can video game be so unstable, whats the point of that?, I like Elder Scrolls I'm really fan of the lore and all, Elder Scrolls Online sadly is a good game, a really good game In my opinion, but what is the point If you could play it 10 minutes?...It have no sense at all, I payed for the DLCs and I get nothing back, I could even enjoy the game

My PC:

Windows 10 x64, updated form 7
Processor Intel core i5 3.4 GHz
video: ATI AMD 7850 HD
8G of ram

Every time I try to play the game and If crashes I have the feeling I cant trust it, its like the game is being tested by me to see If works good, that supposed not to be on the players mind, players supposed to enjoy the game, just as simple as that, not get afraid and then get frustrated.

Zenimax please solve your own problems inside your corporation and not make the players (costumers) pay because you are not doing it right...

At least make a public note about what is going on, maybe saying something like: "The game isnt playable with old video cards, get a new one" or something similar, at least that will make people get a little of knowledge and then would think to try to get a new video card, and meanwhile let the game standby until get a new video card, because If people will start to wait for updates and see what happens and then the game crashes again the only thing will get is frustration

In some way I feel cheated... yes cheated by Zenimax... You are responsible, at least give an answer about

dtm_samuraib16_ESO · May 2016

I have DC's, never encountered a crash...
Now, I am a non-AMD'er, always hated that chipset (CPU/GPU), but I doubt that is the reason.
I'd suggest a reinstall of windows, CLEAN install, and retry with a clean ESO...

Turelus · May 2016

I would suggest getting a some data on your system specs etc (there is that thing you can do to get information) and checking with ZOS what the issue is as this isn't a wide issue which faces everyone.

The only issue from older cards is if they're not DX11 cards but a quick Google search showed the 7800 series should be DX11.

Additionally post the information for the errors which come up if they do, that will help them track down your issue and help it be fixed.

Tandor · May 2016

I suggest you follow the advice in your other thread, and if you need to pursue it further then you might want to do so on the technical forum. It's clearly a problem at your end, and the dated graphics card is the likeliest cause (particularly in relation to getting drivers that are fully compatible with a card of that age and Windows 10).

Steel_Brightblade · May 2016

That said I get a lot of random crashes on xbox one, along with the insane lag, and disconnects. For this I blame zos entirely sines its three same hard ware as every other xbox one user. Game was terrible for the first 3 months, then was ok, then they brought out larger patches and dlc and everything has gotten progressively worse since then.

IcyDeadPeople · May 2016

Medieval3D wrote: »

Hello,

How can video game be so unstable, whats the point of that?, I like Elder Scrolls I'm really fan of the lore and all, Elder Scrolls Online sadly is a good game, a really good game In my opinion, but what is the point If you could play it 10 minutes?...It have no sense at all, I payed for the DLCs and I get nothing back, I could even enjoy the game

My PC:

Windows 10 x64, updated form 7
Processor Intel core i5 3.4 GHz
video: ATI AMD 7850 HD
8G of ram

Every time I try to play the game and If crashes I have the feeling I cant trust it, its like the game is being tested by me to see If works good, that supposed not to be on the players mind, players supposed to enjoy the game, just as simple as that, not get afraid and then get frustrated.

Zenimax please solve your own problems inside your corporation and not make the players (costumers) pay because you are not doing it right...

At least make a public note about what is going on, maybe saying something like: "The game isnt playable with old video cards, get a new one" or something similar, at least that will make people get a little of knowledge and then would think to try to get a new video card, and meanwhile let the game standby until get a new video card, because If people will start to wait for updates and see what happens and then the game crashes again the only thing will get is frustration

In some way I feel cheated... yes cheated by Zenimax... You are responsible, at least give an answer about

Are you using 64-bit client? This one is still unstable, you can see the pinned threads for feedback. Try switching back to 32-bit

clocksstoppe · May 2016

I get no crashes, few people do. The problem is on your end.

Good luck finding good drivers for that card on win10. Why on earth did you even "upgrade" from 7 to 10? If it ain't broken don't fix it.

Mojmir · May 2016

clocksstoppe wrote: »

I get no crashes, few people do. The problem is on your end.

Good luck finding good drivers for that card on win10. Why on earth did you even "upgrade" from 7 to 10? If it ain't broken don't fix it.

some people actually found improvements when upgrading to win 10,clean install of course.

Sausage · May 2016

Contact support, I remember when I was switching to PS4, I had 2 month of sub left and they refunded it for me.

Btw, yesterday was extremely laggy day...

Woeler · May 2016

I threw my AMD R9 290's (2 of them) out because they performed so poorly on eso. AMD drivers are mostly garbage.

Medieval3D · May 2016

Woeler wrote: »

I threw my AMD R9 290's (2 of them) out because they performed so poorly on eso. AMD drivers are mostly garbage.

Thanks for that info, maybe I'm starting to think the same way...

Medieval3D · May 2016

clocksstoppe wrote: »

I get no crashes, few people do. The problem is on your end.

Good luck finding good drivers for that card on win10. Why on earth did you even "upgrade" from 7 to 10? If it ain't broken don't fix it.

I updated it, because I had problems on ESO while I had Windows 7...

Medieval3D · May 2016

Tandor wrote: »

I suggest you follow the advice in your other thread, and if you need to pursue it further then you might want to do so on the technical forum. It's clearly a problem at your end, and the dated graphics card is the likeliest cause (particularly in relation to getting drivers that are fully compatible with a card of that age and Windows 10).

I post the problem, because I'm not the only one who had this kind of problems, a lot of users have this kind of problems, crashes, freezes screen, even people on xbox and ps4... how that could be possible, Its clearly a problem of the game

Oakmontowls_ESO · May 2016

Yea older graphics cards shouldn't be a problem since I run eso on a NVidia 550 and the only problems I have is framerate.

Sharee · May 2016

[nevermind]

SirKool · May 2016

You should "In the "Run" window, type "dxdiag" and click OK. A "DirectX Diagnostic Tool" window should pop up. In the window that has now appeared choose "Save all information" After you've saved the file, please attach it to your ticket."

Or post it in the technical forums and see if they can come up with something.

sirrmattus · May 2016

Windows 10. It's always windows 10

Sharee · May 2016

sirrmattus wrote: »

Windows 10. It's always windows 10

More like, windows 10 running on ancient hardware. Win10 by itself works fine.

phairdon · May 2016

As stated in another discussion, had a multitude of crashes late last night, inside Taarengrav Barrow in the Rift. Deleted my user setting file, did not stop the crashes. Ran a repair, did not help either. These crashes in Taarengrav Barrow happened on Windows 10 & Windows 7. Using both the 64 bit & 32 bit client.
As soon as I decided not to re-enter Taarengrav Barrow, the crashes stopped, for an hour, until I entered Avanchnel Delve in the Rift. Once again the game crashed.
I'd put in a fair amount of time yesterday before any of the crashing occurred. Mainly in Eastmarch, without a problem.
So if this problem is on the client end, beats me what is causing the crashes.

Lylith · May 2016

Sharee wrote: »

sirrmattus wrote: »

Windows 10. It's always windows 10

More like, windows 10 running on ancient hardware. Win10 by itself works fine.

yes it does.

keeps good track of you and all you do.

mb10 · May 2016

Demand whatever you want lmao just because you "demand" it, it doesnt mean anything.

you above everyone else knows that you really arent getting a THING compensated lmao

Korah_Eaglecry · May 2016

If you were serious about your demand youd put a ticket in and wouldnt be making a post on here.

Necrelios · May 2016

@Medieval3D with an AMD card you will need to confirm that you have done the following:

Disable ALL AMD Radeon optimizations for ESO and ESO64. Just turn it off, since Thieves Guild launch it no longer works and causes crashing and system freezes. AMD's tool doesn't play nicely with game engines that use a lot of proprietary or custom code like ESO.

Medieval3D · May 2016

Woeler wrote: »

I threw my AMD R9 290's (2 of them) out because they performed so poorly on eso. AMD drivers are mostly garbage.

Thanks for that info, maybe I'm starting to think the same way...

Necrelios wrote: »

@Medieval3D with an AMD card you will need to confirm that you have done the following:

Disable ALL AMD Radeon optimizations for ESO and ESO64. Just turn it off, since Thieves Guild launch it no longer works and causes crashing and system freezes. AMD's tool doesn't play nicely with game engines that use a lot of proprietary or custom code like ESO.

Thanks for that, at least makes me an idea about, but the thing is I have no profiles for ESO,

Would you tell me your Global Settings please?

Medieval3D · May 2016

mb10 wrote: »

Demand whatever you want lmao just because you "demand" it, it doesnt mean anything.

you above everyone else knows that you really arent getting a THING compensated lmao

At least I can say what I think, I dont think I'm not going to get something, isn't about that kid

Miszou · May 2016

Woeler wrote: »

I threw my AMD R9 290's (2 of them) out because they performed so poorly on eso. AMD drivers are mostly garbage.

Weird. Mine works flawlessly.

Zero crashes, nice framerate, no special tweaks in the Radeon software. No complaints at all.

YMMV of course, but I'd recommend the R9 290X to anyone that asks about it.

LegacyDM · May 2016

Woeler wrote: »

I threw my AMD R9 290's (2 of them) out because they performed so poorly on eso. AMD drivers are mostly garbage.

That's strange I'm running 2 7950s in crossfire and have had nothing but success. Are you sure it wasn't your processor bottle necking your cards? Biggest problem I see is people usually assume it's the cards when in reality the processor is bottle necked.

Hope you ebayed them instead of the garbage...

Volkodav · May 2016

All the crashes I had are gone now. It was fixed last night somehow.
As to compensation,..good luck with that.

LegacyDM · May 2016

Sharee wrote: »

sirrmattus wrote: »

Windows 10. It's always windows 10

More like, windows 10 running on ancient hardware. Win10 by itself works fine.

Ah come on. An i5 and 8 gigs of ram is hardly ancient. Sandy bridge 2700k and 2600ks are still in high demand for their OC ability. 7850 is a bit old but I wouldn't call it ancient. Not like he's running an e series dual core or a q series quad core. Or a pentium 4.

He already stated he had no problems with the game running windows7. It's most likely windows 10 and or his video card drivers. I had problems with windows 10 when upgrading, but the problems went away when I did a fresh clean install.

Sharee · May 2016

LegacyDM wrote: »

Sharee wrote: »

sirrmattus wrote: »

Windows 10. It's always windows 10

More like, windows 10 running on ancient hardware. Win10 by itself works fine.

Ah come on. An i5 and 8 gigs of ram is hardly ancient. Sandy bridge 2700k and 2600ks are still in high demand for their OC ability. 7850 is a bit old but I wouldn't call it ancient. Not like he's running an e series dual core or a q series quad core. Or a pentium 4.

I meant the graphics card, the rest of the setup is OK. The 7850 is 4 years old by now, which is significant in the GPU market.

LegacyDM wrote: »

He already stated he had no problems with the game running windows7. It's most likely windows 10 and or his video card drivers. I had problems with windows 10 when upgrading, but the problems went away when I did a fresh clean install.

Actually, he stated the *had* problems with the game running on windows7(#12). But i agree that the culprit is most likely drivers, and/or some old programs interfering with win10 that got carried over from the old OS when he upgraded.

KICHZY · May 2016

You are demanding a refund because your computer is crap...ok.