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64 bit client Error Codes: MSVCR100.dll, Bink2w64, and granny2_x64

Andairean
Andairean
✭✭
When I go to run the 64bit client of TESO I was getting one of these error codes
Bink2w64.dll
MSVCR100.dll
granny2_x64.dll
But now I'm getting an error code 0x000007b
I have installed and reinstalled Microsoft visual c++ 2010 and 2012
any help on how to fix this issue would be greatly appreciated :smiley:
  • Andairean
    Andairean
    ✭✭
    I have also checked the file folder and theses files are NOT missing, they ARE in the folder, so it is leaving me a bit confused.
  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    When you reinstalled your Visual C++, did you use the version here: http://www.microsoft.com/en-us/download/details.aspx?id=30679? If you did and that didn't help, it's possible that your system is encountering a hard disk failure. You can check this by running a hard disk check on your system. Please try following the instructions on Microsoft's website:

    http://support.microsoft.com/kb/929833

    If you are still having difficulties, please submit a ticket to our support team and be sure to include your game consultant.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Andairean
    Andairean
    ✭✭
    I have also checked the file folder and theses files are NOT missing, they ARE in the folder, so it is leaving me a bit confused.
    ZOS_DaryaK wrote: »
    When you reinstalled your Visual C++, did you use the version here: http://www.microsoft.com/en-us/download/details.aspx?id=30679? If you did and that didn't help, it's possible that your system is encountering a hard disk failure. You can check this by running a hard disk check on your system. Please try following the instructions on Microsoft's website:

    http://support.microsoft.com/kb/929833

    If you are still having difficulties, please submit a ticket to our support team and be sure to include your game consultant.

    I actually tried reinstalling TESO before this reply, and that did not do the trick but I did find the issue/solution. Hope this may help others in the future too

    Originally I went to
    C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\game\client and created a short cut by right clicking the eso64.exe, and then placed it on my desktop. The eso64.exe failed to launch when I tried this.
    But I decided to go back into the folder and launch the 64 bit client from there instead, and it worked! I dont know why I did not think to do this the first time around,live and learn :)
    So I just right clicked the eso64.exe and pinned it to my taskbar and again no issue when PINNED :) .
    Not sure if this was just me not comprehending software placement of a file, or if eso64.exe has and issue when a shortcut is created for it.

    Thank you for taking the time to reply and assist me with this issue /bow :smiley:
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