A friend of me cannot play ESO properly anymore. At some parts, the game has short frame drops / stutter.
We opened a ticket, told them this:
- We tried reinstalling game
- - We tried reinstalling GPU drivers
- We tried reinstalling Windows
We even included the DXDIAG file and I named the hardware again in the ticket, and they reply with:
Please make sure your hardware meets the requirements...
Why doesn't support read the tickets?
I just cancelled my sub, I already have horrible experiences with Rockstar's support, if Zenimax'' support is like this too, I am done with this game, and so are 2 friends.
Question is: what else can I do to fix the stutter? It doesn't happen everywhere, but still in a lot of places. 1 place with guaranteed stutter is the beginning of Direfrost Keep.
Her hardware:
AMD FX 6300 4000 mhz cpu,
8 GB RAM
Windows 10
AMD Radeon R9 280X 3 GB
CPU and memory usage while stuttering is low, and so are the temps. Dying Light, Mad Max and Dragon Age 3 run without any problems. Thank you!
PC EU Server
Ulf Talos - Nord Dragon Knight VR2
Moves Like Jagger - Argonian Nightblade VR6