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Account sharing?

ContraTempo
ContraTempo
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So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account? Provided you and your partner (in crime evidently) don't try to log on at the same time (which I assume is impossible anyway), how would they know who is playing?

I'm also a bit puzzled as to why they would care, but I suppose they have some scenario in mind where it costs them money.

I would think that letting someone try ESO by creating and playing an alt on your account would be a great way to get them hooked. If they are a good enough friend that you are willing to let them do that then before long you will want to play together, and that means separate accounts and sales (at least of the game) for ZoS, so I suspect this would actually help rather than hurt their bottom line.
ContraTempo
Carpe DM
Seize the Dungeon Master


  • UltimaJoe777
    UltimaJoe777
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account? Provided you and your partner (in crime evidently) don't try to log on at the same time (which I assume is impossible anyway), how would they know who is playing?

    I'm also a bit puzzled as to why they would care, but I suppose they have some scenario in mind where it costs them money.

    I would think that letting someone try ESO by creating and playing an alt on your account would be a great way to get them hooked. If they are a good enough friend that you are willing to let them do that then before long you will want to play together, and that means separate accounts and sales (at least of the game) for ZoS, so I suspect this would actually help rather than hurt their bottom line.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.
    Edited by UltimaJoe777 on April 13, 2016 10:40PM
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • ContraTempo
    ContraTempo
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.
    ContraTempo
    Carpe DM
    Seize the Dungeon Master


  • imenace
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    you wont be banned unless someone really hates you and manually reports you, im 99.99% sure they dont have a system to detect this kind of stuff
  • UrQuan
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    I think the rationale behind not allowing account sharing is because they don't want people paying others to level characters for them.

    As far as them figuring out who's doing it based on IP address... I don't know, I've logged on from a whole load of different IP addresses. I always take my laptop with me when I travel, and when I do I always at a minimum log on to collect my hireling mails each day, and sometimes I'll actually play a bit too. I've never had an issue with them thinking I was account sharing. A couple of my friends occasionally (very occasionally) come over to my place so we can play together in person too, and they've never had an issue either.
    Caius Drusus Imperial DK (DC)
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    Someone stole my sweetroll
  • UltimaJoe777
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    There's more to an IP Address than that. They know if it's local or not, or if it's from the same device.
    Edited by UltimaJoe777 on April 13, 2016 10:50PM
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • Lysette
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    Pretty much any TOS of MMOs have account sharing as a prohibited activity. This is not specific to ESO or unusual. I think in adventure MMOs it has economical reasons, in social MMOs like second life it has as well a human component of abuse, when several people share the same virtual partner without telling him/her for example.
    Edited by Lysette on April 13, 2016 10:54PM
  • SirAndy
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.
    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.
    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    For starters, you're not at home and then 10000 miles away all within a few hours and on a repeating pattern. And secondly, it's trivial for the client to figure out if it is running on the same computer, laptop or not.

    Combine the two and voila ...
    shades.gif
  • ContraTempo
    ContraTempo
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    There's more to an IP Address than that. They know if it's local or not, or if it's from the same device.

    Not. Part of what a firewall does is scrub info about internal routing on the local network. Then the NAT takes care of routing the incoming packets back to the correct internal IP. The point is to prevent external systems from being able to isolate individual systems on a private network.
    ContraTempo
    Carpe DM
    Seize the Dungeon Master


  • NewBlacksmurf
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    Haven't you received the email to verify cause you're accessing from a different machine or IP?

    If so, this is exactly how they know.
    Also read the agreement where it mentions this
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • UltimaJoe777
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    It's because account sharing is a liability. Anyone you share with could easily swipe whatever they want and you cannot recover it because it was your fault to begin with. Due to this liability the practice of account sharing is added to the TOS as a violation and is a bannable offense.

    It's even worse when you pay for anything on your account such as PSN and whatnot because then its TWO TOS you violate. The game and the system.
    Edited by UltimaJoe777 on April 13, 2016 10:56PM
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • Thevampirenight
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    Basically, I think its the ip address thing if its the same ip address as another persons account. Maybe if they are friends and are playing in the same house maybe they are not account sharing but I think every computer has its own ip address or ip number that can be identified.
    Most likely sharing items between accounts, that you own also could get you banned I am sure so if you have two accounts just don't transfer items and gold in between them and you should be fine.

    They are able to track every item in the game like gold and other stuff. They can in fact investigate every thing you send or trade with each other and if there is account sharing it most likely would be obvious to them and they will ban for it. Each account has a record they can track, they put this in place to help curb botters and so they could ban those accounts most likely but this also allows them to find exploiters that duplicate items and those that are using unfair tactics.
    Edited by Thevampirenight on April 13, 2016 11:00PM
    PC NA
    Please add Fangs to Vampires.
  • Nestor
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    Haven't you received the email to verify cause you're accessing from a different machine or IP?

    If so, this is exactly how they know.
    Also read the agreement where it mentions this

    I changed my video card and had to do the account verification email. Which really sucked as I check my email on my laptop, and this was the day I left it at work......

    Enjoy the game, life is what you really want to be worried about.

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    Gary Gravestink "I am glad you died, I needed the help"

  • NewBlacksmurf
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    It's because account sharing is a liability. Anyone you share with could easily swipe whatever they want and you cannot recover it because it was your fault to begin with. Due to this liability the practice of account sharing is added to the TOS as a violation and is a bannable offense.

    It's even worse when you pay for anything on your account such as PSN and whatnot because then its TWO TOS you violate. The game and the system.

    This right here and some more


    @the OP ...from a responsibility and agreement standpoint, the customer has an agreement with the company. The customer is gaining access to ZOS products via an authorized account. There isn't an agreement with others and this license is limited in its use.

    Basically go read the agreements you and all of us agreed to. Now is a good time if these are ur questions.

    Click the bottom on this pages for some of that language
    Edited by NewBlacksmurf on April 13, 2016 11:00PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • jamesharv2005ub17_ESO
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    Changing your video card shouldnt have any effect on that account verification email. It just looks at your IP. I comepletly rebuilt my pc even reinstalled windows and it still didnt ask me to verify. Only when I tried to login from a different area did it send it. Like when I was visiting a friend and used his wifi to play.
  • ContraTempo
    ContraTempo
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    There's more to an IP Address than that. They know if it's local or not, or if it's from the same device.

    Not. Part of what a firewall does is scrub info about internal routing on the local network. Then the NAT takes care of routing the incoming packets back to the correct internal IP. The point is to prevent external systems from being able to isolate individual systems on a private network.

    Their program could include some info unique to the local system to identify it. Some key that gets generated when you set up ESO. However, that would mean that if I buy 2 copies of ESO and set it up on 2 computers, I could not use my account on both of them without risking a ban. Which seems like an odd restriction. I'm sure some people have one copy on their super fast desktop gaming system for when they are at home, and another on their laptop for when they must travel.
    ContraTempo
    Carpe DM
    Seize the Dungeon Master


  • DenMoria
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    I am so glad I'm on console. This is WAAAYYYY to complicated for me little brain.
  • Danikat
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    I think it's a combination of all the factors listed above.

    One of the simplest being 1 account per person is more profitable for them than 1 account per household or group of friends. (Yes some people might never consider sharing an account long-term, but others would do.)

    But it also means there's a whole range of problems they don't have to deal with.

    If your friend is borrowing your account, gets into a massive argument in zone chat and is banned for harassment you can't then complain to ZOS that only his character should have been banned and you should still be allowed to play.

    If you share an account with your little sister and she uses all the gold you'd been saving in the bank to buy a horse for her character you can't ask ZOS to remove her horse and give your gold back. And they therefore don't have to try and determine who earned the gold and who should have been allowed to spend it.

    And it also means if they spot suspicious activity, like an account that was purchased, registered and played in the USA suddenly being used from China for 10 hours a night to farm gold they can ban it without having to try to contact anyone to find out if the original owner gave them permission to do that, or has sold the account or whatever.

    Edit: It also saves them from the risk of someone making a case (potentially in court) saying they should not be bound by the Terms and Conditions because they never agreed to them since someone else set the account up. That may well be true but it just means the person who did agree (and you have to do that to play) is responsible not only for the original violation but also for account sharing.
    Edited by Danikat on April 13, 2016 11:09PM
    PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    "Remember in this game we call life that no one said it's fair"
  • Lysette
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    There's more to an IP Address than that. They know if it's local or not, or if it's from the same device.

    Not. Part of what a firewall does is scrub info about internal routing on the local network. Then the NAT takes care of routing the incoming packets back to the correct internal IP. The point is to prevent external systems from being able to isolate individual systems on a private network.

    Their program could include some info unique to the local system to identify it. Some key that gets generated when you set up ESO. However, that would mean that if I buy 2 copies of ESO and set it up on 2 computers, I could not use my account on both of them without risking a ban. Which seems like an odd restriction. I'm sure some people have one copy on their super fast desktop gaming system for when they are at home, and another on their laptop for when they must travel.

    The licensed part is the access to the game via a specific account - it is irrelevant from which system you access this account. But it is not irrelevant who is accessing this account, because you have agreed to just use it yourself and to not share access to your account with someone else.
  • UltimaJoe777
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    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    There's more to an IP Address than that. They know if it's local or not, or if it's from the same device.

    Not. Part of what a firewall does is scrub info about internal routing on the local network. Then the NAT takes care of routing the incoming packets back to the correct internal IP. The point is to prevent external systems from being able to isolate individual systems on a private network.

    You still connect to the internet from your device and your internet reads where you are connecting from which in turn determines your IP Address. If they cannot determine this stuff on their own they can look into any and all reports made against the person and then check it out. They don't need to hack you to find things out...
    Edited by UltimaJoe777 on April 13, 2016 11:13PM
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • ContraTempo
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    Lysette wrote: »
    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    There's more to an IP Address than that. They know if it's local or not, or if it's from the same device.

    Not. Part of what a firewall does is scrub info about internal routing on the local network. Then the NAT takes care of routing the incoming packets back to the correct internal IP. The point is to prevent external systems from being able to isolate individual systems on a private network.

    Their program could include some info unique to the local system to identify it. Some key that gets generated when you set up ESO. However, that would mean that if I buy 2 copies of ESO and set it up on 2 computers, I could not use my account on both of them without risking a ban. Which seems like an odd restriction. I'm sure some people have one copy on their super fast desktop gaming system for when they are at home, and another on their laptop for when they must travel.

    The licensed part is the access to the game via a specific account - it is irrelevant from which system you access this account. But it is not irrelevant who is accessing this account, because you have agreed to just use it yourself and to not share access to your account with someone else.

    Right, but if they are going to ban people for violating it, they have to have a way to detect it. So in theory maybe it's ok for me to come over to your flat and log on to my account from your computer, but then how would they know that was not you logging on to my account (which is NOT allowed)? Or if you came over to my place and logged into my account from my computer, I don't see how they would detect it (unless one of us was daft enough to say something about it).
    ContraTempo
    Carpe DM
    Seize the Dungeon Master


  • Lysette
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    Lysette wrote: »
    So given the recent high profile ban for this offense, I'm curious: How would ESO know if you are sharing your account?.

    IP Address basically. When someone as closely followed as Sypher account shares they're bound to notice.

    But I play on a laptop. I might be at home, a friend's house, a business trip, or on holiday. Maybe just at a café killing some time and some monsters in a good atmosphere. Besides, even at home I don't have a permanent IP. It changes sometimes when the DHCP lease runs out and the server hands my router a new IP.

    There's more to an IP Address than that. They know if it's local or not, or if it's from the same device.

    Not. Part of what a firewall does is scrub info about internal routing on the local network. Then the NAT takes care of routing the incoming packets back to the correct internal IP. The point is to prevent external systems from being able to isolate individual systems on a private network.

    Their program could include some info unique to the local system to identify it. Some key that gets generated when you set up ESO. However, that would mean that if I buy 2 copies of ESO and set it up on 2 computers, I could not use my account on both of them without risking a ban. Which seems like an odd restriction. I'm sure some people have one copy on their super fast desktop gaming system for when they are at home, and another on their laptop for when they must travel.

    The licensed part is the access to the game via a specific account - it is irrelevant from which system you access this account. But it is not irrelevant who is accessing this account, because you have agreed to just use it yourself and to not share access to your account with someone else.

    Right, but if they are going to ban people for violating it, they have to have a way to detect it. So in theory maybe it's ok for me to come over to your flat and log on to my account from your computer, but then how would they know that was not you logging on to my account (which is NOT allowed)? Or if you came over to my place and logged into my account from my computer, I don't see how they would detect it (unless one of us was daft enough to say something about it).

    How they detect it, is none of my problems, I have agreed to the TOS and I am not going to share and that's it. If that is detectable or not, is irrelevant to me, I am not doing it, period.
    Edited by Lysette on April 13, 2016 11:18PM
  • ContraTempo
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    Lysette wrote: »
    Right, but if they are going to ban people for violating it, they have to have a way to detect it. So in theory maybe it's ok for me to come over to your flat and log on to my account from your computer, but then how would they know that was not you logging on to my account (which is NOT allowed)? Or if you came over to my place and logged into my account from my computer, I don't see how they would detect it (unless one of us was daft enough to say something about it).

    How they detect it, is none of my problems, I have agreed to the TOS and I am not going to share and that's it. If that is detectable or not, is not relevant to me, I am not doing it, period.

    Sure, and my profession makes me paranoid enough about cyber-security I am loathe to share any account details with anyone, let alone give them access. But as a professional in the computer industry I see detecting account sharing as something of a conundrum that is bound to produce false positives and false negatives.
    ContraTempo
    Carpe DM
    Seize the Dungeon Master


  • Maddux
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    Changing your video card shouldnt have any effect on that account verification email. It just looks at your IP. I comepletly rebuilt my pc even reinstalled windows and it still didnt ask me to verify. Only when I tried to login from a different area did it send it. Like when I was visiting a friend and used his wifi to play.

    I had to change my Graphiccard 4 Times in the last 2 Weeks and had to veryify my PC 2 Times right after that :wink:
  • Recremen
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    Even if they were tracking MAC addresses it still wouldn't matter. I used to play some days on my laptop (before DX 11 change) and some days on my desktop depending on where I was, and all I ever had to deal with was that email thing for accessing from a new machine. Unless they have some really extreme tracking heuristics in place I'm pretty sure you'd only get in trouble for this by someone reporting you. Not that you should do it, but in my experience most of these bans are a result of particularly toxic people hunting down well-known individuals and exposing dirt on them, both real and invented.
    Men'Do PC NA AD Khajiit
    Grand High Illustrious Mid-Tier PvP/PvE Bussmunster
  • Lysette
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    Lysette wrote: »
    Right, but if they are going to ban people for violating it, they have to have a way to detect it. So in theory maybe it's ok for me to come over to your flat and log on to my account from your computer, but then how would they know that was not you logging on to my account (which is NOT allowed)? Or if you came over to my place and logged into my account from my computer, I don't see how they would detect it (unless one of us was daft enough to say something about it).

    How they detect it, is none of my problems, I have agreed to the TOS and I am not going to share and that's it. If that is detectable or not, is not relevant to me, I am not doing it, period.

    Sure, and my profession makes me paranoid enough about cyber-security I am loathe to share any account details with anyone, let alone give them access. But as a professional in the computer industry I see detecting account sharing as something of a conundrum that is bound to produce false positives and false negatives.

    Ah, I see - sorry, I misinterpreted the intention of this. I thought you would consider something, what cannot be detected as something what is acceptable to be done - some people think like that in the way "if it is not punishable, I can do it, even if it is illegal". I am not of this kind, wrong is wrong, even if it is not detectable or non punishable. That is why I replied in this way.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Normally we do not discuss disciplinary actions taken on ESO game accounts, but in light of this particular situation’s public nature we’d like to explain a few things.

    We do not allow account sharing to protect our players from the following:
    • Gold Farmers/Sellers
    • Account Hacking

    When a Terms of Service violation occurs, we do reserve the right to make exceptions on a case-by-case basis. In this case, we made a one-time, final exception for those involved due to the years of contributions they have provided the ESO community and team.

    Anyone whose ESO account is suspended or banned may appeal the decision via our Support Portal. We can and do give players another chance when the situation warrants it.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Kozer
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    Someone got banned?
  • God_flakes
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    So "special people" get "special treatment". Nice to know.
  • Sharakor
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    A popular streamer admitted to doing it, he even had someone else stream on his account and as far as i know they didnt get banned. you can see the hypocrisy by zos when they ban "regular" players and let others walk away. hell many of us have been here just as long. what youre seeing is blatant (and now officially awknowledged) favoritism
    Edited by Sharakor on April 14, 2016 2:31AM
  • FENGRUSH
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    Blue steel can do things
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