Does Zenimax Care About The Playerbase's Feedback?

QuebraRegra · April 2016

demonaffinity wrote: »

ADarklore wrote: »

Here is the problem I see with player 'feedback'. First off, most players approach things from a selfish, "I want" perspective and they never even take a second to consider that perhaps they are simply an extreme 'minority' of the player base in their opinion and content preference. Instead, they tell themselves that almost everyone plays exactly like them, therefore ZOS should do what they tell them and cater the game to them.

They fail to consider that ZOS has game tracking data, they know things that egocentric players don't want to admit... who is playing what and what the majority of players are playing and how much those players are contributing financially to the game. Further, ZOS also has a design for the game that they are not obligated to share with players and therefore will continue with their design as long as they see the majority of players utilizing it as well as maintaining a healthy player base. Simply because 'players in my guild are leaving' doesn't mean the player population and retention aren't growing or remaining stable... it just means that in your tiny sphere of the game, players are leaving... but your tiny sphere is not an indicator of how the massive WORLD around them is performing.

I get what you are saying. But if we use Cyrodiil as an example again, just look at how little amount of players there are left there. The performance at launch in cyrodiil was miles ahead of how it is now. A lot of players has expressed their frustrations, and I know that in many occassions, Zenimax refused to acknowledge the essence of the problem. A lot of the hardcore streamers/pvpers also tried their best to emphasize what kind of problems there were, and why it was going downhill. I don't know the intention behind each of them, but a lot of them has thousands of followers who agrees with what is being said.

That still does not mean that the majority of players are unhappy, but it should at least send a message to Zenimax, that what they are doing, does not meet the full potential, and showing interest in the playerbase's satisfaction, would make a lot of the unhappy players less bitter.

At this point, I'm afraid to use Fengrush as an example, but I did watch a few of his videos. I don't know if its true or not, but suppossedly Zenimax completely disregarded criticism they recieved during several meetings, and even went as far as to silence those who had something negative to say. Again, I don't know if it's true or not, but all this negative feedback to Zenimax's communication and the downfall of pvp, is too major to ignore.

roll Cyrodill back to 1.6 and it would be more fun.

Palidon · April 2016

Oh this is an easy one to answer........................... NO

Makkir · April 2016

Agendas

Hadan_of_Rift · April 2016

They do not care at all. If they did they would have better player-base communication.

kendellking_chaosb14_ESO · April 2016

notimetocare wrote: »

Fengrage likes to rage... Obvious things aside...

90% of forum response by moderators is forum moderation. That is kind of a given. To get information on many of the things people whine about requires information form the devs and they cant constantly go to the Devs with every minor question. This does not indicate feedback is ignored.

Feedback not resulting in immediate changes or the changes players don't want does not indicate ignoring feedback. What it indicates is that the Devs did not agree with what the playerbase demanded.

Care to define 'mainstream MMO'? The days of a new, WoW sized MMO are long gone if that is what you refer to. It was pretty obvious to many that ESO was going to be a niche MMO.

It is pretty obvious at this point, the lag is on players and the players KNOW they can cause it. Lags #1 cause is giant balls of kiddies spamming aoe in a tiny area. There might actually be things ZoS can do about it, but as long as players decide to run in balls and spam their aoe its only ever going to get marginally better.

There is a simple thing to most MMOs you can follow as far as importances Casual PvE > Hardcore PvE > PvP Casual > PvP Hardcore > singleplayer/rpers. This is your order of importance, where do you fall in that list? That is what determines your priority because that is how populations generally fall in size order of games.

As per my standard:
Players are not the cause of lag the game was advertised for massive PvP. 200 players on one screen. Now when fight 3+ people do you single target, single target with some splash damage or AoE? Keep in mind AoEs are great in solo and group combat so why not hit more people.

That many people in one area AoEsare bound to be going off all the time. ZoS said the servers could handle the load and in to first few months they did.

Lynx7386 · April 2016

I used to think zenimax cared, because back in the early days leading up to and shortly after the PC launch of ESO, there were frequent interviews between zenimax representatives and top player guilds. I was in many of these interviews, primarily with jessica folsom.

In these interviews, we brought up a metric orcload of problems, wishes, and requests, and were often met with either "yea, we're planning on that" or "that's a good idea, we'll look into it".

Every single one of those problems still exists, and none of the requests or wishes were ever implemented. This is two years after those interviews where we were told, straight up, that these were things being looked into.

So we've got two possibilities here: Either ZOS just doesnt give a crap about what their cash cows think or want, or they've got such a badly designed system that they arent capable of doing these things. An incompetent company is just as bad as an ignorant company.

Things would be very different today if those interviews held more weight with the ZOS leadership and developers.

Wifeaggro13 · April 2016

Lynx7386 wrote: »

I used to think zenimax cared, because back in the early days leading up to and shortly after the PC launch of ESO, there were frequent interviews between zenimax representatives and top player guilds. I was in many of these interviews, primarily with jessica folsom.

In these interviews, we brought up a metric orcload of problems, wishes, and requests, and were often met with either "yea, we're planning on that" or "that's a good idea, we'll look into it".

Every single one of those problems still exists, and none of the requests or wishes were ever implemented. This is two years after those interviews where we were told, straight up, that these were things being looked into.

So we've got two possibilities here: Either ZOS just doesnt give a crap about what their cash cows think or want, or they've got such a badly designed system that they arent capable of doing these things. An incompetent company is just as bad as an ignorant company.

Things would be very different today if those interviews held more weight with the ZOS leadership and developers.

they have completely changed the direction of the game. it is pretty sad really . the whole white board is completely different. They have gone into milk mode, the last two updates have been basically skyrim DLC's they do not resemble anything that would be in a MMO or even a multiplayer game . None of the DLC's are even fitting together , they all work independent of the game .The thieves guild was a joke the passives were all designed to work with the content specific to TG, i have zero hope for DB these two guilds were promised as post launch content that were supposed to have skill lines in them. the Creative direction of this game is bad very bad. I dont see any hope for it now , they went into milk the cow mode . i would not doubt this game goes complete F2p in next 12 months

Autolycus · April 2016

This game is so broken that it really doesn't matter how much they care about player feedback. Until the game is functional, all that really matters is fixing it before everyone gives up on them. It's been two years and the crashing, latency, and framerate is the worst it's ever been. We've put up with a lot of crap before with this game, but it is literally unplayable for a lot of people.

Korah_Eaglecry · April 2016

demonaffinity wrote: »

ADarklore wrote: »

Here is the problem I see with player 'feedback'. First off, most players approach things from a selfish, "I want" perspective and they never even take a second to consider that perhaps they are simply an extreme 'minority' of the player base in their opinion and content preference. Instead, they tell themselves that almost everyone plays exactly like them, therefore ZOS should do what they tell them and cater the game to them.

They fail to consider that ZOS has game tracking data, they know things that egocentric players don't want to admit... who is playing what and what the majority of players are playing and how much those players are contributing financially to the game. Further, ZOS also has a design for the game that they are not obligated to share with players and therefore will continue with their design as long as they see the majority of players utilizing it as well as maintaining a healthy player base. Simply because 'players in my guild are leaving' doesn't mean the player population and retention aren't growing or remaining stable... it just means that in your tiny sphere of the game, players are leaving... but your tiny sphere is not an indicator of how the massive WORLD around them is performing.

I get what you are saying. But if we use Cyrodiil as an example again, just look at how little amount of players there are left there. The performance at launch in cyrodiil was miles ahead of how it is now. A lot of players has expressed their frustrations, and I know that in many occassions, Zenimax refused to acknowledge the essence of the problem. A lot of the hardcore streamers/pvpers also tried their best to emphasize what kind of problems there were, and why it was going downhill. I don't know the intention behind each of them, but a lot of them has thousands of followers who agrees with what is being said.

That still does not mean that the majority of players are unhappy, but it should at least send a message to Zenimax, that what they are doing, does not meet the full potential, and showing interest in the playerbase's satisfaction, would make a lot of the unhappy players less bitter.

At this point, I'm afraid to use Fengrush as an example, but I did watch a few of his videos. I don't know if its true or not, but suppossedly Zenimax completely disregarded criticism they recieved during several meetings, and even went as far as to silence those who had something negative to say. Again, I don't know if it's true or not, but all this negative feedback to Zenimax's communication and the downfall of pvp, is too major to ignore.

Are you in Cyrodiil 24/7? Are you in every campaign 24/7? No? Then how do you know its dead? Because players arent playing at YOUR time?

Fallen_Ray · April 2016

This is exactly how I feel man, it was the same story with Destiny until well look where it is now. Developers here do not ask for help probably their pride is so over the roof it's actually strangling them enough for them to actually not see what is happening to their own creation.

I mean do not get me wrong I am having a blast playing ESO and actually it's the only thing I play. But the bugs, constant crashing, colossal game breaking lag really puts me off. Major bugs and lag should be on the top of the list. DLC's, buffs, nerfs and misc fixes to minor graphic glitches second. But in here they do it backwards...

The day I see a community manager or even developer make a thread asking for help I'll die of a heart attack. Now I see Ii'm not the only one tired of seeing these canned responses from them on the forums copy n' pasted over millions of times.

Autolycus · April 2016

demonaffinity wrote: »

ADarklore wrote: »

Here is the problem I see with player 'feedback'. First off, most players approach things from a selfish, "I want" perspective and they never even take a second to consider that perhaps they are simply an extreme 'minority' of the player base in their opinion and content preference. Instead, they tell themselves that almost everyone plays exactly like them, therefore ZOS should do what they tell them and cater the game to them.

They fail to consider that ZOS has game tracking data, they know things that egocentric players don't want to admit... who is playing what and what the majority of players are playing and how much those players are contributing financially to the game. Further, ZOS also has a design for the game that they are not obligated to share with players and therefore will continue with their design as long as they see the majority of players utilizing it as well as maintaining a healthy player base. Simply because 'players in my guild are leaving' doesn't mean the player population and retention aren't growing or remaining stable... it just means that in your tiny sphere of the game, players are leaving... but your tiny sphere is not an indicator of how the massive WORLD around them is performing.

I get what you are saying. But if we use Cyrodiil as an example again, just look at how little amount of players there are left there. The performance at launch in cyrodiil was miles ahead of how it is now. A lot of players has expressed their frustrations, and I know that in many occassions, Zenimax refused to acknowledge the essence of the problem. A lot of the hardcore streamers/pvpers also tried their best to emphasize what kind of problems there were, and why it was going downhill. I don't know the intention behind each of them, but a lot of them has thousands of followers who agrees with what is being said.

That still does not mean that the majority of players are unhappy, but it should at least send a message to Zenimax, that what they are doing, does not meet the full potential, and showing interest in the playerbase's satisfaction, would make a lot of the unhappy players less bitter.

At this point, I'm afraid to use Fengrush as an example, but I did watch a few of his videos. I don't know if its true or not, but suppossedly Zenimax completely disregarded criticism they recieved during several meetings, and even went as far as to silence those who had something negative to say. Again, I don't know if it's true or not, but all this negative feedback to Zenimax's communication and the downfall of pvp, is too major to ignore.

What Cyrodiil are you playing in??? The introduction of a non-CP vet campaign forced every serious pvper into the same campaign. Now literally everyone is in a single campaign. You can't walk 5 steps without getting rolled over by a zerg. So.... really, what game are you playing?

HeroOfNone · April 2016

UltimaJoe777 wrote: »

2. The ESO streamers are all elitists for the most part that hate casuals and have plenty to gripe about. From what I hear they have moved on for the most part. They also like to call me out on twitch because I'm a "casual" lol

It would be best to qualify which ESO streamers you mean. Like the player base, there are a variety of us out here from PVP hardcore players to role playing casuals, and all the shades in between. If you are talking about the "popular" streamers with 100+ viewers, those are mostly the PVP streamers because most prefer the fast pace and action. They are, of course, going to promote ideas of making the game difficult and interesting, rather than simplifying content since it's what's in thier best interests. There is no reason to bash @FENGRUSH for that, especially when he backs up what he does on stream with posts here on the forums. It's a lot more than other PVP streamers that *** and moan and never bother making a post. Both @FENGRUSH & @Sypher are pretty approachable on these topics, so I wouldn't call them elitist for wanting a higher skill bar.

Now, as for the OP's post

ZOS listens to a LOT of feedback and makes a LOT of changes based on that feedback. The problem is that:
1. There are a lot of voices requesting too many changes - I want my DK to be more powerful, fix these abilities! I want my templar to be able to burst damage 20k! All these requests for different things means some things get nerfed, some things get improved, and some thing get... wierd. Playing since beta I've put in a lot of requests myself, and seen some put into the game I've also seen others ignored or mutated into new armor sets or abilities I didn't really think about. It's not been quick, but I think if there were quick changes most of us would get whiplash from the speed.
2. ZOS has communication issues - From some of their policies to development changes ZOS has communication issues. Even the advertising has lacked hype and information about the game, only the recent DLC comercial has been a little bit better. I even posted up a long list of ways to improve this but most of this lays in the hands of management. I feel they do deserve criticism in this department and it's one of the ways they can help grow that won't cost money to develop if better policies were in place.

jamesharv2005ub17_ESO · April 2016

Boy for a broken game I sure see a TON of people playing it. Just sayin...

notimetocare · April 2016

demonaffinity wrote: »

notimetocare wrote: »

Fengrage likes to rage... Obvious things aside...

90% of forum response by moderators is forum moderation. That is kind of a given. To get information on many of the things people whine about requires information form the devs and they cant constantly go to the Devs with every minor question. This does not indicate feedback is ignored.

Feedback not resulting in immediate changes or the changes players don't want does not indicate ignoring feedback. What it indicates is that the Devs did not agree with what the playerbase demanded.

Care to define 'mainstream MMO'? The days of a new, WoW sized MMO are long gone if that is what you refer to. It was pretty obvious to many that ESO was going to be a niche MMO.

It is pretty obvious at this point, the lag is on players and the players KNOW they can cause it. Lags #1 cause is giant balls of kiddies spamming aoe in a tiny area. There might actually be things ZoS can do about it, but as long as players decide to run in balls and spam their aoe its only ever going to get marginally better.

There is a simple thing to most MMOs you can follow as far as importances Casual PvE > Hardcore PvE > PvP Casual > PvP Hardcore > singleplayer/rpers. This is your order of importance, where do you fall in that list? That is what determines your priority because that is how populations generally fall in size order of games.

I may not have used the right term. What I meant with "mainstream" mmo, was a game people sticked to for a long duration of time. It seems like there are constantly a select few MMO's that are popular at a time. WoW has been popular for a long time, then Guild Wars 2 etc. When I said mainstream mmo, I meant that ESO would be one of those select few. It's still on the list of good mmos out there, but pvp is dying, which is usually what keeps players going for maybe years. Also PvE content isnt being scaled, so it leaves a wasteland of content behind.

To put it bluntly, ESO seems like a gaming highway. You enter, drive for a while then leave, then the next. Few people stick around for long anymore, instead its a constant flow of new players that ends up leaving. "Fengrage, lol" addressed this in a somewhat similar way. It's not a game for hardcore players anymore, and its getting more and more unforgiving for the players who wants to stick around and support it in the long run.

Most games leave old pve content behind. Scaling of old dungeon content is limited to monster set content and content associated with it.
Few games cater to the hardcore crowd because that doesnt pay the bills. You willl notice most popular MMOs have simplified the games design, made pug content more available, and other casual friendly changes. Just look at how few people actually play like Fengrush, Sypher, or high end 1vX non-streamers. If they catered to those people the game would die in weeks. The majority of players won't stick to the same MMO for as long at the game is active. WoW is probably one of the best examples of this. They have millions of active subs, but they have had around 100million or more registered users. People play until they dont enjoy it, for many people that is an expansion or two. Just a few years.

IrishGirlGamer · April 2016

I know from personal experience that Zenimax listens to fan suggestions and tries to accommodate them.

jamesharv2005ub17_ESO wrote: »

They made IC based on twitch streamers. We all see how that worked out.

Regardless of how you feel about the IC and how it turned out, this I believe this is a true statement. The IC zone was based on - at least in part if not a large part - suggestions made by streamers and other fans. I think this is proof that Zenimax tries to listen and incorporate fan requests.

Wifeaggro13 wrote: »

See here is the crux of your statement ." Casual "just what does that mean?

I'm guessing your probably already know what the term means, but here goes:

The term "casual" means someone who doesn't play video games regularly and for several hours a day. A "casual" will often set video games aside for other things they need or want to do, or because they simply don't enjoy games that much. Often - but not always - the term is used to distinguish people who have jobs, school, families, and other activities that pull them away from video games.

The term is used in a number of ways, including to imply that these players lack commitment to the game, they aren't as good as non-causal players (because they don't play as much), and, in general, don't know enough about video games and/or a particular game in general to comment intelligently. The term can be used as a derogatory slur to suggest someone's opinion shouldn't matter.

ESO, by its nature and design, lends itself to non-casual players. To get from Level 1 to V16 can take a very long time, and many players simply don't have the time to commit to level up eight characters to V16. To some "streamers" and "twitchers," these players are casuals. How they use the term depends on the streamer. Some accommodate casuals in their stream and offer suggestions to them. Others use the term to distinguish between those they feel are the better or "real" players of the game.

Realistically, people have different views on what needs to be improved in ESO (although some things like lag in Cyrodiil are pretty universal). They differ on what should be sold in the Crown Store. And so on. When they don't get what they want, they claim Zenimax Online is not listening to its fans. One argument that gets raised (particularly in balancing issues) is that Zenimax listens to "casuals" who don't know how to play.

At least one streamer that I've watched (and I'll not mention any names per the TOS), claims that Zenimax listens to "casuals" when the company should be listening to the real players (e.g. players who stream for several hours a day.)

demonaffinity · April 2016

Autolycus wrote: »

demonaffinity wrote: »

ADarklore wrote: »

Here is the problem I see with player 'feedback'. First off, most players approach things from a selfish, "I want" perspective and they never even take a second to consider that perhaps they are simply an extreme 'minority' of the player base in their opinion and content preference. Instead, they tell themselves that almost everyone plays exactly like them, therefore ZOS should do what they tell them and cater the game to them.

They fail to consider that ZOS has game tracking data, they know things that egocentric players don't want to admit... who is playing what and what the majority of players are playing and how much those players are contributing financially to the game. Further, ZOS also has a design for the game that they are not obligated to share with players and therefore will continue with their design as long as they see the majority of players utilizing it as well as maintaining a healthy player base. Simply because 'players in my guild are leaving' doesn't mean the player population and retention aren't growing or remaining stable... it just means that in your tiny sphere of the game, players are leaving... but your tiny sphere is not an indicator of how the massive WORLD around them is performing.

I get what you are saying. But if we use Cyrodiil as an example again, just look at how little amount of players there are left there. The performance at launch in cyrodiil was miles ahead of how it is now. A lot of players has expressed their frustrations, and I know that in many occassions, Zenimax refused to acknowledge the essence of the problem. A lot of the hardcore streamers/pvpers also tried their best to emphasize what kind of problems there were, and why it was going downhill. I don't know the intention behind each of them, but a lot of them has thousands of followers who agrees with what is being said.

That still does not mean that the majority of players are unhappy, but it should at least send a message to Zenimax, that what they are doing, does not meet the full potential, and showing interest in the playerbase's satisfaction, would make a lot of the unhappy players less bitter.

At this point, I'm afraid to use Fengrush as an example, but I did watch a few of his videos. I don't know if its true or not, but suppossedly Zenimax completely disregarded criticism they recieved during several meetings, and even went as far as to silence those who had something negative to say. Again, I don't know if it's true or not, but all this negative feedback to Zenimax's communication and the downfall of pvp, is too major to ignore.

What Cyrodiil are you playing in??? The introduction of a non-CP vet campaign forced every serious pvper into the same campaign. Now literally everyone is in a single campaign. You can't walk 5 steps without getting rolled over by a zerg. So.... really, what game are you playing?

I havent tried the none cp campaigns. I play the standard one. I'll give the no cp one a try eventually.

NobleNerd · April 2016

jamesharv2005ub17_ESO wrote: »

Boy for a broken game I sure see a TON of people playing it. Just sayin...

Not sure where you see this "TON". I logg in and travel from zone to zone recruiting for my guild and I see less and less players in each zone in the last few months. I have checked out Cyrodiil during different times and all but one campaign even has a decent population on any faction, let alone we have lost 3 campaigns since launch!

Don't miss read this either.... I am not saying the game is doomed.

What I am saying is the lack of attention from the developers & the lack of good solid all around content to keep players other than the pve single player RPGers is weak & has lead to many players leaving the game or casually popping in to check it out, but with little to no monetary support.

Woeler · April 2016

They do listen, you just have to approach them in the right way. For most people it doesn't work because of their semi-cynical forum threads or passive aggressive videos. Which imo don't deserve attention at all.

Vaoh · April 2016

UltimaJoe777 wrote: »

Tyrion87 wrote: »

The players want to believe ZOS cares about their feedback.
ZOS claims they care about players' feedback.
The fact is players don't feel like their feedback matters to ZOS in any way.

There is a fine line between reasonable doubt and a reason to doubt. I don't blame people that do doubt Zenimax for doubting them but there are people that recognize their endeavors and understand what they go through. Unfortunately patience is not this community's strong suit and long periods of time with issues remaining unfixed has broken it for them. Mistakes are made, understandings are had, but in the end this game will see its glorious path realized. When that day comes we will all look back and remember the hardships that were endured on the way and laugh lol

And so it was said once ESO first launched.....

....and so it is said 2 years from that day.

Yamakaziing · December 2017

Oh here we go.... if I was in charge of how this game chose to market itself. I would personally be in touch with as many people as I could. Considering how it would be my job to make sure my player base is getting the best experience out of the game while at the same time maintaining profit. If you can't do both. There's an issue with the management. Disagree with me all you want. But there are too many unresolved issues that have nothing to do with pvp in itself. I'd be happy to take my time to address all your concerns and not cater to the same people who think the game is fine the way it is... lol... because as much as I love the game. I see much room for improvement.

Yamakaziing · December 2017

Hadan_of_Rift wrote: »

They do not care at all. If they did they would have better player-base communication.

Hire Yama

Ragnarock41 · December 2017

They used to listen.

When this game was on the verge of death, literally.

Now they don't even listen when people beg for them to do so.

Me? I was very happy with this game unless they totally destroyed my playstyle with no emphaty or not even an explaination.
They just did.

Now Im just waiting for this game to die again so they will actually listen.
When that they comes, and Its inevitable for any MMO, I'll consider being nice to them.

Yamakaziing · December 2017

Ragnarock41 wrote: »

They used to listen.

When this game was on the verge of death, literally.

Now they don't even listen when people beg for them to do so.

Me? I was very happy with this game unless they totally destroyed my playstyle with no emphaty or not even an explaination.
They just did.

Now Im just waiting for this game to die again so they will actually listen.
When that they comes, and Its inevitable for any MMO, I'll consider being nice to them.

They took disorienting spear away from me because it split up those zergs wicked easy. Funny how that works out

Ragnarock41 · December 2017

Yamakaziing wrote: »

Ragnarock41 wrote: »

They used to listen.

When this game was on the verge of death, literally.

Now they don't even listen when people beg for them to do so.

Me? I was very happy with this game unless they totally destroyed my playstyle with no emphaty or not even an explaination.
They just did.

Now Im just waiting for this game to die again so they will actually listen.
When that they comes, and Its inevitable for any MMO, I'll consider being nice to them.

They took disorienting spear away from me because it split up those zergs wicked easy. Funny how that works out

also why did you necro'd this?

Are you one of those forum necromancers?

JD2013 · December 2017

vamp_emily · December 2017

I think ESO should care about their feedback, but is obvious they have 1 goal in mind and that is "GET THE FREAKING MONEY AT ALL COST". They will milk everyone for every dollar, they don't care about you. They care about the money. Money doesn't necessary mean happiness, but it means Power.

So remember when you all are spending that hard earned money on those crown crates, that money is gone as soon as you spend it. You will end up weak, needy and you will have no power. However, you will have inventory filled with goodies.

KingYogi415 · December 2017

Lol,

NO!

Yolokin_Swagonborn · December 2017

EXHIBIT A

Now granted they did finally get rid of Prosperous, it just took them about a year of complaints and no one using it.

EXHIBIT B

EXHIBIT AOE

Case closed, now go buy some clown crates.

Balamoor · December 2017

demonaffinity wrote: »

Greetings!

I've been a supporter of ESO since its launch. On and off. I always felt comfortable logging into ESO, as I loved the combat system and graphics. It's a gorgeous mmo. However, one thing keeps getting repeated, time after time. Zenimax disregards player feedback. I'm not making this thread to bash Zenimax, I'm making it because I just love the foundation ESO is build on, and the potential for this MMO is huge in my eyes. I want to TRY to be more involved.

Let me first emphasize that I have little to no experience in this field. I haven't been too involved with providing feedback and seek attention from Zeni staff in ESO. Usually when I "main" a game, I like to be involved. A great example is Warframe, where the developers are very active on the forum and geniunly cares about player feedback. Their main focus is that the players are satisfied, while keeping THEIR vision of the game of course. Because of this, the game has become one of the best free to play games, and players LOVE the developers. The game is still progressing very well.

I never got that vibe from Zenimax. They never really directly address issues on the forum, as 90% of their answers are "please keep the thread clean etc". While I understand that it's important to keep the forum clean, it's even more important that the community feels acknowledged. Both on the forum and on social media, zenimax does not communicate well with the playerbase, and it's leaving us wondering how much they actually care.

Because of this, I've personally stayed off the forum for the most part, and just kinda accepted how the game would develop. But is that really fair? That players should feel completely powerless?

I want to address a video by a youtuber named "FENGRUSH". He addresses what he consideres major issues, and when I saw the video I felt kinda sad. I dont necessarily agree with his statement, but I think it's important to at least consider them.

https://www.youtube.com/watch?v=o33iczl2PxE

My main concern at this point, is that Zenimax has either given up on ESO as a mainstream mmo, or simply milking it for whats left. From my personal point of view, I see no passion from their side. There is no active communication to the players, addressing the issues they post, social media is almost purely advertisement and no communication, and hardcore players feels neglected.

A good example in my eyes, is Cyrodiil. I play on NA when Im from Denmark, so I expected a bit higher ping rate. However, when I played pvp, EVERYONE was complaining about absurdly high ping rate. And phrases like: "welcome to ESO", "working as intended", "Working on a fix, no ETA, new upcomming pet in crownstore", are becomming running jokes through the entire playerbase. Those are of course ignorant, but Is that really the kind of trust and respect you aim for Zenimax?

Granted I have only done pvp for a few days now, but it's mixed feelings. When the ping is huge and no one is doing anything, I feel like Im wasting my time. When the ping is stable and people are working together, clashing zergs against zergs, it feels like a LOT of fun. So I think pvp has a lot more potential if Zenimax would address the players' frustrations.

I don't think it's possible to satisfy everyone, and I have absolutely no idea how difficult it is to fix the main issues like server stability. But the fact there is no active communication to the playerbase, leaves players wondering if anything is ACTUALLY being done.

I want to end my thread by saying that I plan to continue supporting ESO, and that many of these concerns are based on assumptions and other player feedback. But I don't think it's irrelevant because of that. Wether you agree or disagree with these speculations, please keep it civil.

Necro thread...but I'll bite....

No offense, but, I just think it's a nonsensical question based on no empirical evidence, the statement of milking it for what's left is preposterous really as this game has a metric crap ton of players and has been named MMO of the year several times.

I see a lot of players feedback being adressed

Just not so much for PVP.

The problem as I see it is that PVP players can never be satisfied...you can't name a single MMO where the PVP base is even close to content, because you are asking Call of Duty players to participate in a Online RPG, and if that statement isn't true the PVPers would be off playing the MMO with great PVP instead of complaining about PVP on these forums.

I think honestly Zenimax has come to the conclusion that they can't satisfy the PVPers, so they are concentrating on other aspects of the game, this may change because the original vision of the game had PVP as a integral part (which was a mistake in my opinion) still....I don't think all is lost on the PVP front, Zenimax has an ambitious schedule for 2018.....I can't see them ignoring PVP completely.

Inb4: Balamoor is a white Knight, Whale, works for Zenimax etc etc

ZOS_MattL · December 2017

Hey there,
We have decided to close this thread as it is an old topic. If you would like to discuss this topic consider making a new thread.\
Thanks,
Matt