a lot of people are having this issue, including me--what client is he using, 32 or 64?

For me 32 resulted in getting to character select, picking a character log in and as i was loading into the game i would be sent back to log in over and over...64, though it crashes occasionally lets me play.

So switching might work for him.

cassieinbend_ESO wrote: »

Since latest DLC, Thieves Guild, my son's game crashes before he even gets into the game itself. He gets a Direct X error. He have played this game since Beta, and this is the first time he has ever had an issue. This is the way I keep in touch with my son and this is extremely frustrating. Please address this issue. :-(

@cassieinbend_ESO Starting with Thieves Guild the computer needs to be running DirectX 11 hardware and software. If it is not, you should be getting an error in the game. This may be what you are seeing. The computer hardware probably needs to be updated, if this is what is happening.

Open a help ticket if you need more help. They cam answer this for certain and give you more information.

xDucAx98 wrote: »

Velvelya wrote: »

a lot of people are having this issue, including me--what client is he using, 32 or 64?

For me 32 resulted in getting to character select, picking a character log in and as i was loading into the game i would be sent back to log in over and over...64, though it crashes occasionally lets me play.

So switching might work for him.

Yea im using 32 hope that they will fix that soon never had that problem before..........

Have you tried the 64 version to see if its more "Stable"?

For some people switching works, for others it doesn't.