The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Unable to change chat channel
I've had an issue for the past few weeks - I can't switch voice channels because the 5 second timeout constantly refreshes - reported it but I only seem to get the standard line of here are some FAQs, we cant do anything because we're too lazy.
Any ideas on how to fix it? If I delete the ESO data and then redownload it, will all my character data still be there?