Anyone else have a problem with the DX11 move?

Napoleonicus · March 2016

While I understand why it is being done, there is something a bit wrong about this.

I've been a player since the beta. I have bought the limited boxed Imperial edition, Imperial City DLC, Orsinium DLC, items from the crown store, and very recently, even the crowns to buy the Thieves Guild DLC. I was ready and waiting... but now I can't even play the things I DID pay for, and I did invest quite a bit...

dimensional · March 2016

No, I don't have a problem with it.

nine9six · March 2016

So you're saying your hardware doesn't meet the requirements?

Moods · March 2016

Hmm your graphics card must be REALLY old if it cant run DX11, I mean i totally get what you're saying but its been a long time since non DX11 compatible cards were in production.

Napoleonicus · March 2016

It did when I bought the game and other DLCs.

lakaisl · March 2016

martinfriskb16_ESO wrote: »

Hmm your graphics card must be REALLY old if it cant run DX11, I mean i totally get what you're saying but its been a long time since non DX11 compatible cards were in production.

True, DX11 launched around 2009..

Napoleonicus · March 2016

The part I don't quite get is... why should I not have access to the things I bought and paid for? They shoulod stillwork fine. Not having access to TG I'm fine with, but I still paid for the rest.

nine9six · March 2016

It sucks for some, but I'm okay with it, even if it was me that was coming up with the short-end of the stick.

It happens in racing to me all the time. Just have to press on.

Jakhajay · March 2016

Yes, I'm having problems, game crashing on launch

Napoleonicus · March 2016

nine9six wrote: »

It happens in racing to me all the time. Just have to press on.

Doesn't quite apply. If you don't get the fancy upgrades, you still have your car.

Tandor · March 2016

I have no problem with an evolving game's technical requirements advancing over time, it's to be expected as part of playing such games. Without it EQ's developers would have to still have to support hardware and software from when it was released back in 1999. Back in the early days of computer gaming I recall upgrading to a whole new computer to play Infocom adventures and then again to play Ultima Underworld and yet again to play Ultima7, and that was all within the space of just a few years!

In a sense it sucks, but you can't really expect to play modern and evolving games without upgrading your gear once in a while - a bit like leveling in ESO come to think of it! I've just upgraded my graphics card as it happens, the old one died on me. I'm amazed a DX9 one is still going.

Also, there has been quite a bit of notice of this change, although it can be argued that it ought to have been more prominently announced for those who don't visit the forum or watch ESO Live etc.

xellink · March 2016

You can buy a second hand gaming pc for dirt cheap. Or just upgrade the card. Dx11 is 7 year old tech. Pcs should be changed every 3 years. 5 if you have a powerful one.

Where I live,cars come with an entitled period to drive for ten years. This improves fuel efficiency on the road and makes the environment healthier for everyone.

Acrolas · March 2016

There are no good gifs for 'entitled renter.'
I guess I'll settle for this one.

nine9six · March 2016

Napoleonicus wrote: »

nine9six wrote: »

It happens in racing to me all the time. Just have to press on.

Doesn't quite apply. If you don't get the fancy upgrades, you still have your car.

Except you can't race it... It's exactly the same, actually.

Arkvoril · March 2016

It was going to happen sooner or later. I feel for the people that this will effect, but the game must move on and improve.

danno8 · March 2016

Napoleonicus wrote: »

The part I don't quite get is... why should I not have access to the things I bought and paid for? They shoulod stillwork fine. Not having access to TG I'm fine with, but I still paid for the rest.

Unfortunately they do reserve the right to change system requirements.

And technically you do still have access to the things you bought, but your computer is preventing you from using them 'cause it's too old.

It's just one of those things with online games that is going to happen. Unlike single player offline games they need to keep with the times or become extinct.

Sucks and I feel you. It's just baked in to the system.

Saint314Louis1985 · March 2016

console ftw!

SHADOW2KK · March 2016

Think you need to upgrade your rig OP, I can see your point about having access to what you paid for, but it is the nature of the beast that gaming tech moves on, move with it, or get left behind.

DX11 cards are dirt cheap, can pick, up a half decent 2 gig VRAM Nvidia or Ati card for cheap, gets you playing.

It is what it is, Zos did say about the changes to tech for ages, no poing having a super rig if the utterly antiquated DX9 is still compatible with the game.

Hope you upgrade your rig soon:}

stewart.leslie76b16_ESO · March 2016

Napoleonicus wrote: »

While I understand why it is being done, there is something a bit wrong about this.

I've been a player since the beta. I have bought the limited boxed Imperial edition, Imperial City DLC, Orsinium DLC, items from the crown store, and very recently, even the crowns to buy the Thieves Guild DLC. I was ready and waiting... but now I can't even play the things I DID pay for, and I did invest quite a bit...

Check your local trading laws. In the UK if you have brought something and requirements have changed over time preventing you from using it as intended, then you are entitled to a refund. Sony had to give a partial refund when they removed dual boot from the PS3. Not sure how you would go about it though, but I'm still downloading and starting to get worried.

Tandor · March 2016

stewart.leslie76b16_ESO wrote: »

Napoleonicus wrote: »

While I understand why it is being done, there is something a bit wrong about this.

I've been a player since the beta. I have bought the limited boxed Imperial edition, Imperial City DLC, Orsinium DLC, items from the crown store, and very recently, even the crowns to buy the Thieves Guild DLC. I was ready and waiting... but now I can't even play the things I DID pay for, and I did invest quite a bit...

Check your local trading laws. In the UK if you have brought something and requirements have changed over time preventing you from using it as intended, then you are entitled to a refund. Sony had to give a partial refund when they removed dual boot from the PS3. Not sure how you would go about it though, but I'm still downloading and starting to get worried.

There's no chance of a reliance on any trading laws, the back of the original box states quite clearly in large contrasting type under the system requirements that "System requirements are subject to change over time". Doubtless there's something similar in the EULA. All gamers know that they have to upgrade their systems from time to time, and it's their failure to do so that prevents them from using the product, not the developer's wish to improve a game and keep it up to date.

EnemyOfDaState · March 2016

Cant hold back progress to meet the needs of outdated equipment. Like many have said DX11 has been around for awhile now, it might be time for a new card.

Napoleonicus · March 2016

Yeah, that seems to be the consensus. I will be asking for at least the refund of the crowns I will not have the chance to spend, having bought enough to cover TG.

Gothlander · March 2016

Napoleonicus wrote: »

The part I don't quite get is... why should I not have access to the things I bought and paid for? They shoulod stillwork fine. Not having access to TG I'm fine with, but I still paid for the rest.

Give it a little time they will fix it. Happens with every mmo that launches new content.

GeneralPardon · March 2016

Tandor wrote: »

There's no chance of a reliance on any trading laws, the back of the original box states quite clearly in large contrasting type under the system requirements that "System requirements are subject to change over time". Doubtless there's something similar in the EULA. All gamers know that they have to upgrade their systems from time to time, and it's their failure to do so that prevents them from using the product, not the developer's wish to improve a game and keep it up to date.

What you say is right, however for example in the Netherlands(where I live) the EULA is not the holy grail. If you have items in the EULA that are against or contradicting our laws, those parts of the EULA are invalid and can't be used legal wise.

Tandor · March 2016

GeneralPardon wrote: »

Tandor wrote: »

There's no chance of a reliance on any trading laws, the back of the original box states quite clearly in large contrasting type under the system requirements that "System requirements are subject to change over time". Doubtless there's something similar in the EULA. All gamers know that they have to upgrade their systems from time to time, and it's their failure to do so that prevents them from using the product, not the developer's wish to improve a game and keep it up to date.

What you say is right, however for example in the Netherlands(where I live) the EULA is not the holy grail. If you have items in the EULA that are against or contradicting our laws, those parts of the EULA are invalid and can't be used legal wise.

And the statement on the back of the box? How can that be against any law? Most countries have laws that require EULAs to meet a test of reasonableness (which it would probably do in these circumstances) but the description on the box is pretty clear, I'd have thought.

Rylana · March 2016

EnemyOfDaState wrote: »

Cant hold back progress to meet the needs of outdated equipment. Like many have said DX11 has been around for awhile now, it might be time for a new card.

Except for said progress would be like basically ending support for windows 8 entirely tomorrow just because windows 10 launched a couple months ago.

Most gamers are still using 10.1 DX cards, DX11 cards are ultra expensive and most require 800+ watt power supplies.

Even if you bought a brand spanking new gaming rig in mid 2013 (just under 3 years ago) you only have a 50/50 shot of having a DX11 card (GTX 700 and Radeon HD 7700 or better)

This isnt progress. Most user PCs wont even run a card like that, we are talking a whole new machine just to play the same game that we all played yesterday.

The DX installed on your system has nothing to do with the DX a graphics card can run, in the latter case, its almost 3 years behind the first. (ie: win 7 came with DX11 in 2010, but video cards that supported it natively without relying on DX10.1 codecs didnt come out until 2013 Q4 with the GTX 680)

Over9KThespian · March 2016

Napoleonicus wrote: »

The part I don't quite get is... why should I not have access to the things I bought and paid for? They shoulod stillwork fine. Not having access to TG I'm fine with, but I still paid for the rest.

You're basing your thoughts on the principle that TG and the base game(with older DLCs) work on separate engines. They do not. It's one engine for all. Engines are updates and improved, and usually these changes take a long time, and that is why this change has been talked about before and was planned.

Unfortunately that's how gaming works, even online gaming.
Also, surely you checked the System Requirements when you bought the game?
https://help.elderscrollsonline.com/app/answers/detail/a_id/3313/kw/system requirements

Check the last line, with the two **. That pretty much sums it up.

phairdon · March 2016

Rylana wrote: »

EnemyOfDaState wrote: »

Cant hold back progress to meet the needs of outdated equipment. Like many have said DX11 has been around for awhile now, it might be time for a new card.

Except for said progress would be like basically ending support for windows 8 entirely tomorrow just because windows 10 launched a couple months ago.

Most gamers are still using 10.1 DX cards, DX11 cards are ultra expensive and most require 800+ watt power supplies.

Even if you bought a brand spanking new gaming rig in mid 2013 (just under 3 years ago) you only have a 50/50 shot of having a DX11 card (GTX 700 and Radeon HD 7700 or better)

This isnt progress. Most user PCs wont even run a card like that, we are talking a whole new machine just to play the same game that we all played yesterday.

The DX installed on your system has nothing to do with the DX a graphics card can run, in the latter case, its almost 3 years behind the first. (ie: win 7 came with DX11 in 2010, but video cards that supported it natively without relying on DX10.1 codecs didnt come out until 2013 Q4 with the GTX 680)

My PC is running a DX12 4gb card with a 500 watt power supply. Exactly the same with my previous card which was DX11, although only 2gb. Cards list which wattage is required to run them. For single cards or dual card set ups.

https://help.elderscrollsonline.com/app/answers/detail/a_id/3313

nine9six · March 2016

Rylana wrote: »

EnemyOfDaState wrote: »

Cant hold back progress to meet the needs of outdated equipment. Like many have said DX11 has been around for awhile now, it might be time for a new card.

Most gamers are still using 10.1 DX cards, DX11 cards are ultra expensive and most require 800+ watt power supplies.

^ I stopped reading right about there.

Leradis · March 2016

Nope, I don't have a problem with DX.

Shader_Shibes · March 2016

nine9six wrote: »

Napoleonicus wrote: »

nine9six wrote: »

It happens in racing to me all the time. Just have to press on.

Doesn't quite apply. If you don't get the fancy upgrades, you still have your car.

Except you can't race it... It's exactly the same, actually.

You can, just don't expect to win any races.