So yeah, my account has been suspended, and naturally i am fearing it has been hijacked.
I am freaking out here, scared that my account has been hijacked. I cannot log into the game, or the websites. I am still logged in on the Forums here however.
When i try to log into the site it says 'You have been suspended from the site' Why?! and when i try to log into the game, it says my login information is incorrect. I have recently changed my password after finding this out, in hopes that would fix my problem. but no luck. with old or new password, i can't log in. Same goes for the PTS server
I have also had an e-mail come through saying that ESO membership has been cancelled, I hope this can be fixed too as a payment recently went out, and i was hoping to get the Thieves Guild DLC with the membership.
I have no idea why i would have been suspended. so this feels like a hijack. I'm just scared to find out my character has been deleted along with all items and progress.
I have submitted a ticket, but haven't even had a confirmation e-mail back yet to say it has been received.
My reference code is: 160219-002030
All i wanted to do was play ESO tonight to escape the current stresses of life, and i get welcomed by this...
Not impressed.
MagBlade / Templar Healer (PC/EU/DC)