He's dead jim

Troneon · January 2016

Multiple times a day...since weeks now....

Please say the 64bit client will fix this crap...

https://www.youtube.com/watch?v=3at_Ev2kOoI

Troneon wrote: »

It happens even when im just standing in a town doing nothing...just random freeze, crash, black screen...

Only way to get out of it is to ctrl alt delete and try to close the process...

In dungeons, in pvp, in towns, doesn't matter weher and is completely random, even without addons..

Started happening with imperial city update and got worse with orsinium.

Volkodav · January 2016

Hmm.Never seen it.

Troneon · January 2016

It happens even when im just standing in a town doing nothing...just random freeze, crash, black screen...

Only way to get out of it is to ctrl alt delete and try to close the process...

In dungeons, in pvp, in towns, doesn't matter where and is completely random, even without addons..

Started happening with imperial city update and got worse with orsinium.

Oldmanlawlor · January 2016

'Let's eat, Jim'

And

'Let's eat Jim'

Are two massively different sentences.

This little guy ' , ' is powerful.

(PS I'm just trolling. I play on Xbox, and I get the equivalent here. We get a 'could not connect to server', followed by 'you do not have a valid Xbox live account' followed by 'you are not connected to the Internet'. )

Khaos_Bane · January 2016

That stinks, I haven't had this issue yet and hope I never do. You should try disabling all of your addons as a starting point. Also make sure they are updated as well.

You will also be better off posting in the technical support forum and providing them system information.

Technical Support Forum

Troneon · January 2016

Khaos_Bane wrote: »

That stinks, I haven't had this issue yet and hope I never do. You should try disabling all of your addons as a starting point. Also make sure they are updated as well.

You will also be better off posting in the technical support forum and providing them system information.

I use minion to keep everything updated for years now, works perfectly, I have tried without addons one by one taking them off to try to find whats causing it and it still happens no matter what.

I can get a solid 6+ hours and crash or a short 10 mins and crash, its completely random.

Elsonso · January 2016

I would not pin my hopes on a 64-bit client fixing this. At the minimum, the 64-bit client will preserve all the bugs of the 32-bit version. It may even add a few new ones, for good measure.

However, this may be a local issue. That is a good thing, in some respects, because at least there is something you can do about it without having to wait for ZOS to issue a fix. It could be anything from a driver to some bit of hardware that is not exactly performing correctly.

If you have not done so, you might want to check the Event Logs to see if something posted an error. At one time I had a flaky graphics card that appeared to work perfectly but crashed ESO randomly. It passed every test I was throwing at it for 2 weeks before I finally caught it. The only way I knew where to look for the problem was because of the Windows Event Log and the error that was tossed in there.

freespirit · January 2016

I rarely crashed before IC but after it was released I started to crash regularly. I had a friend ingame who kept telling me to delete the "UserSettings" file.........

As a total tech idiot this worried me, tbh I didn't even know where to find this file and was too embarrassed to ask.....

When Orsinium hit my crashing issue got way, way worse, actually making the game pretty much unplayable......

I did a few things such as turning my graphics settings down and running a game repair, which made no difference at all......

Then I came across a thread in which the exact location of this file was explained. I was still unsure whether I should delete it but my next move was going to be a complete re-install so I thought what the heck, I'll give it a go......

My crashes immediately disappeared it was a minor miracle!!

Now if I notice that crashes are starting to happen again I just delete the file again and they go away.

Someone with more tech knowledge might be able to explain why this works but I know lots of people who also swear by this, I hope it works for you.

Troneon · January 2016

lordrichter wrote: »

I would not pin my hopes on a 64-bit client fixing this. At the minimum, the 64-bit client will preserve all the bugs of the 32-bit version. It may even add a few new ones, for good measure.

However, this may be a local issue. That is a good thing, in some respects, because at least there is something you can do about it without having to wait for ZOS to issue a fix. It could be anything from a driver to some bit of hardware that is not exactly performing correctly.

If you have not done so, you might want to check the Event Logs to see if something posted an error. At one time I had a flaky graphics card that appeared to work perfectly but crashed ESO randomly. It passed every test I was throwing at it for 2 weeks before I finally caught it. The only way I knew where to look for the problem was because of the Windows Event Log and the error that was tossed in there.

I never have this issue until IC and Orsinium, I never have this issue when doing anything else on my PC, only on ESO...

That tells me it is ESO that is the problem. I have spoken to quite a few people who say the same so pretty sure it is not just me and they have exact same issues...

Also I no "expert" but I build PC's, know basic programming and been maintaining PC's and networks since the early 90's. So I like to think I know the bare basics.

I appreciate the help though, iv run out of ideas.

nine9six · January 2016

Every time I quit the game I get that. I just tap "cancel" (twice, because the screen instantly come back).

Alucardo · January 2016

Same problem here man

Casdha · January 2016

Do you by any chance over clock?

nine9six · January 2016

I run 5.5GHz on my 2700K (I think it's base is 3.5GHz?)...but I didn't have this problem until I installed Windows 10. Have had it running like this since 2011.

Thought it might be caused by the fact that I have ESO added to Steam (gotta have my Overlay!) but it does it even when I launch "ESO.exe" directly.

Haven't cared enough to look further. If it was crashing my game like mentioned by others I'd dig deeper.

*EDIT*

I do not OC my GPU.

Totalitarian · January 2016

Strangely, ESO usually only crashes for me when I exit the game, so that's nice

Casdha · January 2016

nine9six wrote: »

I run 5.5GHz on my 2700K (I think it's base is 3.5GHz?)...but I didn't have this problem until I installed Windows 10. Have had it running like this since 2011.

Thought it might be caused by the fact that I have ESO added to Steam (gotta have my Overlay!) but it does it even when I launch "ESO.exe" directly.

Haven't cared enough to look further. If it was crashing my game like mentioned by others I'd dig deeper.

*EDIT*

I do not OC my GPU.

ESO might not be as forgiving of dropped or corrupt information as the operating system itself is. I have a 2500K and I went back to stock speed a long time ago. I haven't had a problem since launch that wasn't related to ISP.

Edit: Also the longer a chip is overclocked the faster you are going to have trouble with it. It may be stable, but it won't stay that way as long as a stock chip will.

phairdon · January 2016

Went through a stage of continual crashes. Even reinstalling the game did not fix whatever was causing the game to crash. Deleting the UserSetting.txt file ended up being the solution, obviously became corrupted. Give it a try, providing you've not done so already.

KaleidoscopeEyz · January 2016

This little guy ' , ' is powerful.

Don't forget capitalization. It's the difference between helping your Uncle Jack off a horse and helping your Uncle jack off a horse.

nine9six · January 2016

For giggles, I'll try deleting that UserSettings.txt file. Mine only does this when I go to Log Out / Quit. Thankfully it never does it while I'm playing.

Will report back with the results later tonight.

Casdha wrote: »

ESO might not be as forgiving of dropped or corrupt information as the operating system itself is. I have a 2500K and I went back to stock speed a long time ago. I haven't had a problem since launch that wasn't related to ISP.

Edit: Also the longer a chip is overclocked the faster you are going to have trouble with it. It may be stable, but it won't stay that way as long as a stock chip will.

I understand (IT Professional) the consequences of OCing. But I sincerely appreciate the heads-up!

I get STUPID deals on PC hardware, so when it comes to my PC Components...

https://www.youtube.com/watch?v=BDgcc5Sif3k

Besides, then I can tell the wife, "I was due for an upgrade, anyway..."

My work is half the reason I don't investigate the issue further, though. "It works", and after messing with hardware and software all day...yeah...I don't care if it errors when I close it lol.

Troneon · January 2016

3 crashes in middle of imperial city prison dungeon...

getting stupid now..

Casdha · January 2016

nine9six wrote: »

For giggles, I'll try deleting that UserSettings.txt file. Mine only does this when I go to Log Out / Quit. Thankfully it never does it while I'm playing.

Will report back with the results later tonight.

Casdha wrote: »

ESO might not be as forgiving of dropped or corrupt information as the operating system itself is. I have a 2500K and I went back to stock speed a long time ago. I haven't had a problem since launch that wasn't related to ISP.

Edit: Also the longer a chip is overclocked the faster you are going to have trouble with it. It may be stable, but it won't stay that way as long as a stock chip will.

I understand (IT Professional) the consequences of OCing. But I sincerely appreciate the heads-up! I get STUPID deals on PC hardware, so when it comes to my PC Components... https://www.youtube.com/watch?v=BDgcc5Sif3k

Besides, then I can tell the wife, "I was due for an upgrade, anyway..."

My work is half the reason I don't investigate the issue further, though. "It works", and after messing with hardware and software all day...yeah...I don't care if it errors when I close it lol.

Understood, and I agree, but I'm also aware that folks read these threads are looking for solutions and I try to keep them in mind. You and I may be aware of this, but some folks may not realize that having a chip that has been overclocked for going on 5 years may be a problem that they would not otherwise have thought of.

While this game does have its problems, folks should be aware that some problems may not be on ZOS's end.

Troneon · January 2016

It's not overclocking causing it, it's ESO. I have nothing overclocked and still same random crashes.

Only happens on ESO, with or without addons, with or without graphics enhancers, with or without anything.

Still happens.

Casdha · January 2016

Troneon wrote: »

It's not overclocking causing it, it's ESO. I have nothing overclocked and still same random crashes.

Only happens on ESO, with or without addons, with or without graphics enhancers, with or without anything.

Still happens.

It may not help any (and you may have already done it) but next time this starts to happen, go to a speed check site and test your bandwidth. I tend to have problems is my upload speed drops below 1 Mbit. That may be fast enough to run the game, but not when other folks in my house are also using the connection, especially for video (shared router).

Troneon · January 2016

Casdha wrote: »

Troneon wrote: »

It's not overclocking causing it, it's ESO. I have nothing overclocked and still same random crashes.

Only happens on ESO, with or without addons, with or without graphics enhancers, with or without anything.

Still happens.

It may not help any (and you may have already done it) but next time this starts to happen, go to a speed check site and test your bandwidth. I tend to have problems is my upload speed drops below 1 Mbit. That may be fast enough to run the game, but not when other folks in my house are also using the connection, especially for video (shared router).

Thanks but im on a fibre connection that never drops. Around 40 download, 10 upload.

Nifty2g · January 2016

Reset your router

Zavus · January 2016

Have you tried repairing your client?

Casdha · January 2016

Troneon wrote: »

Casdha wrote: »

Troneon wrote: »

It's not overclocking causing it, it's ESO. I have nothing overclocked and still same random crashes.

Only happens on ESO, with or without addons, with or without graphics enhancers, with or without anything.

Still happens.

It may not help any (and you may have already done it) but next time this starts to happen, go to a speed check site and test your bandwidth. I tend to have problems is my upload speed drops below 1 Mbit. That may be fast enough to run the game, but not when other folks in my house are also using the connection, especially for video (shared router).

Thanks but im on a fibre connection that never drops. Around 40 download, 10 upload.

Cool, just thought I'd ask. Mine is normally 60 down 10 up but there are times when my ISP hits a snag and drops me to low end DSL levels until they get things fixed. It is usually when they are doing upgrades somewhere and their off hours are my gaming hours.

deleted008293 · January 2016

Crashing could be related to the latest nVidia drivers. Go to the dedicated forum page and ask for a solution there.
If you're using nVidia cards and you installed drivers past 35x.yz you might have some issues. Maybe AMD have similar issues too anyway... do not install latest drivers over and over. Just keep the most stable ones.

Waffennacht · January 2016

Damn it Jim! I'm not a computer programmer, I'm a country doctor!

Troneon · January 2016

nordmarian wrote: »

Crashing could be related to the latest nVidia drivers. Go to the dedicated forum page and ask for a solution there.
If you're using nVidia cards and you installed drivers past 35x.yz you might have some issues. Maybe AMD have similar issues too anyway... do not install latest drivers over and over. Just keep the most stable ones.

That's what I always do, I only upgrade drivers when there are issues, either way I tried both older and newer drivers, after full clean wipes and still same issues.

Like I said ONLY with ESO do I get these crashes. Anything else I play or use my PC for has no issues. This tells me it's 99% sure it is an issue with ESO, not anything else...

Elsonso · January 2016

Troneon wrote: »

Casdha wrote: »

Troneon wrote: »

It's not overclocking causing it, it's ESO. I have nothing overclocked and still same random crashes.

Only happens on ESO, with or without addons, with or without graphics enhancers, with or without anything.

Still happens.

It may not help any (and you may have already done it) but next time this starts to happen, go to a speed check site and test your bandwidth. I tend to have problems is my upload speed drops below 1 Mbit. That may be fast enough to run the game, but not when other folks in my house are also using the connection, especially for video (shared router).

Thanks but im on a fibre connection that never drops. Around 40 download, 10 upload.

Speed testing is really only going to be diagnostic measure when suffering connection drops and other issues.