Maintenance for the week of September 1:
• PC/Mac: No maintenance – September 1
• PC/Mac: NA and EU megaservers for patch maintenance – September 2, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: No maintenance – September 1
• PC/Mac: NA and EU megaservers for patch maintenance – September 2, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
No Response from Zenimax Support. (Such surprise, much wow)
Hey,
Since starting ESO I have had an issue that has really <Insert expletive here> me off.
I messaged support to see if there was any chance of them sorting it out. (Although I HIGHLY doubt it)
I messaged them on the 14th January and today (the 22nd) still no response.
My reference:
Reference Number
160114-000621
P.S: I doubt this can/will be fixed but help would be appreciated.
EDIT: I was a little annoyed while writing the ticket so just ignore that.
Since starting ESO I have had an issue that has really <Insert expletive here> me off.
I messaged support to see if there was any chance of them sorting it out. (Although I HIGHLY doubt it)
I messaged them on the 14th January and today (the 22nd) still no response.
My reference:
Reference Number
160114-000621
P.S: I doubt this can/will be fixed but help would be appreciated.
EDIT: I was a little annoyed while writing the ticket so just ignore that.
0
-
Heindrich✭✭✭✭✭Regardless of the merit of your issue, 8 days no response is unacceptable. I am awaiting follow up from a ticket raised on 16/01 too.
I kindly ask Zenimax to Please Improve Customer Support0 -
Regardless of the merit of your issue, 8 days no response is unacceptable. I am awaiting follow up from a ticket raised on 16/01 too.
I kindly ask Zenimax to Please Improve Customer Support
I can only but agree.
Just to post another gentle stab at their support - "Our support are real humans too" *Posts a generated answer anyway which always ends up being complete useless*0 -
Teulisch✭i have had no response yet from my ticket on the 11th. thats 12 days now.
what customer support? there isnt any.1 -
This is so stupid!
27th - still no reply.
My launcher has suddenly *** changed from NA to EU nothing I can do, have to reinstall AGAIN, 3rd time.
0