Maintenance for the week of January 6:
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
Can't Log In to my Account, help!
Hello, it seems my account has been compromised, every time I try to log in to my account Darknives this message appears: "You have been suspended from the site"
Last time I played normally was on October last year, but I can't get into the game or my account to send a ticket from there now. I managed to do it with other option without logging in but I haven't received any reply. At least I can log in to the forums.
I have an old ticket with more details if it helps from last year, not sure if it helps but there they were asking me for my purchase information. The ticket numer is 151020-001117
I can still provide that info.
Please Help me. Thanks.
Last time I played normally was on October last year, but I can't get into the game or my account to send a ticket from there now. I managed to do it with other option without logging in but I haven't received any reply. At least I can log in to the forums.
I have an old ticket with more details if it helps from last year, not sure if it helps but there they were asking me for my purchase information. The ticket numer is 151020-001117
I can still provide that info.
Please Help me. Thanks.
0
-
ZOS_MollyHmodHi @DarKnives ,
We've checked on your ticket submitted this morning, and it is currently waiting for an agent to be assigned to it. You should receive a reply soon today with further instructions. In the meantime, please be aware that here on the forums we are unable to assist further with in-game issues, so further correspondence should remain within the ticket itself.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site1