Maintenance for the week of April 6:
• PC/Mac: No maintenance – April 6
• PC/Mac: No maintenance – April 6
ETA for Maint?
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Lenikus✭✭✭✭✭
.... What the actual fu-
You know what, nvm. Enough internet today. See ya
... Mai cave. >:31 -
Krayor✭✭✭Well, ladies and gents. I guess it's nice that Awesome Games Done Quick is going on right now to pass the time:
twitch.tv/gamesdonequick
Watch players beat games in record times for charity.Edited by Krayor on January 5, 2016 8:06PMThe ESO Economy screams, "major afterthought with little effort put into it!"1 -
Selique✭✭✭✭Meanwhile at Zenimax
That guy has an unhealthy obsession with eggs.Falls-With-Grace ~ Shadowscale (Argonian Night Blade)
Selique Lasra ~ Captain, Smuggler, Swashbuckler (Redguard Templar)
Chases-Comets ~ Shellback Warrior (Argonian Dragon Knight)
Slissix-Kir ~ Swamp Shaman (Argonian Sorcerer)
Hail Sithis..6 -
kaithuzar✭✭✭✭✭
✭While waiting on maint, instead of just posting here, take a look:
http://forums.elderscrollsonline.com/en/discussion/239555/while-waiting-on-maint-things-to-do?new=1Member of:
Fantasia - osh kosh b-josh
Just Chill - Crown's house
GoldCloaks - Durruthy test server penga
Small Meme Guild - Mano's house
Former member of:
Legend - Siffer fan boy club
TKO (tamriel knight's order) - free bks
Deviance - Leonard's senche tiger
Purple - hamNchz is my hero
Eight Divines - myrlifax stop playing final fantasy
WKB (we kill bosses) - turd where you go?
Arcance Council - Klytz Kommander
World Boss - Mike & Chewy gone EP
M12 (majestic twelve) - cult of the loli zerg0 -
Hadan_of_Rift✭✭✭✭DaveMoeDee wrote: »I can tell most people here don't deal with servers at this scale. Downtime that can't be accurately predicted is very normal, even in million dollar enterprise SAAS contracts. Fortune 500 companies sometimes lose access to business critical apps for hours, leaving high-salaried employees unable to do their jobs -- and they deal with it because they know it happens. It sucks, but it happens.
I'm sorry but this just isn't true. As an attorney at a large law firm we don't "lose access to business critical apps for hours . . . and [] deal with it." That just isn't how high-salaried industries work. If that did happen, I can promise you whatever IT team was in place would be gone.
Same at any other company I worked for. If IT told us they where doing a system update they did it at night and it was running in the morning otherwise there was hell to pay. People would be fired, contracts canceled, etc. The most I ever saw was a 2 hour delay and that was hectic and we where never told they hit a "snag".
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AngryNord✭✭✭✭✭
✭✭RedShirtRob wrote: »"...we will be rebooting the PC EU megaserver at 2:30pm EST today (7:30pm GMT). As this is just a reboot, we anticipate this taking approximately an hour or so.... We are planning to refrain from bringing PC NA back online until the PC EU reboot is complete".
So, EU re-boot completes ~15:30 Eastern, then an hour for NA, nets to 16:30 Eastern at soonest?
So sad, as I have several long processes to execute at work, and they must be run serially, so I have some nice downtime to kill...
Wonder why this would be necessary for servers located on two different continents?0 -
AngryNord✭✭✭✭✭
✭✭kenneth.c.cookb14_ESO wrote: »ZOS_GinaBruno wrote: »Just posted an official News thread here: http://forums.elderscrollsonline.com/en/discussion/239530/maintenance-on-pc-na-and-eu-megaservers-1-5-15
Do you plan on comping subscribers with free time?
ROFLPIMP0 -
AngryNord✭✭✭✭✭
✭✭eli.gbyub17_ESO wrote: »ZOS_GinaBruno wrote: »ZOS_GinaBruno wrote: »Just posted an official News thread here: http://forums.elderscrollsonline.com/en/discussion/239530/maintenance-on-pc-na-and-eu-megaservers-1-5-15
So EU will go down at 2:30 PM EST for an hour, and NA will come back up after that. So we're looking at 3:30 PM EST or so for NA's restoration?
Roughly, yes. We want to make sure all issues are clear on PC EU first before bringing PC NA back up, so while it may not be exactly an hour, that's a decent estimate at this time.
Sounds to me Gina like you don't have proper redundancies. These downtimes are atrocious. Either your IT server team needs to be replaced, or their budget is a joke. How many years can we continue pretending this is OK?
You really think this game will exist very long past 2016?0 -
Hadan_of_Rift✭✭✭✭Dagoth_Rac wrote: »Hadan_of_Rift wrote: »ZOS_GinaBruno wrote: »Apologies everyone, was stuck in meetings. Xbox One and PS4 NA megaservers are both back online, though we ran into a snag on PC NA that we are working through now. Stand by for additional details...
FYI this is why some of the player base gets frustrated. We hit a "snag" doesn't tell us anything. Your communication style or lack there of sucks.
There are plenty of competent server engineers that you should hire and layoff the current staff. I know if I went to my boss and said "Hey guys sorry no server access today I hit a "snag" last night" I'd be looking for a new job.
And as far as "this isn't normal" yeah it is normal. Not this long but it is a bad habit that ZOS says x will take y time and they rarely meet that time table. Also, I don't care if they are on the money 100% of the time before this (they are not by a wide margin) it's this situation and the serious BS they shovel that is annoying.
I doubt ZOS employees are going to their boss and saying, "Hit a snag." They are giving a detailed explanation of what went wrong, how they plan to fix it, and how they plan to avoid it in the future. Because that is their boss and coworker. We are not. They are under no requirement to give a full account of their entire server infrastructure, code base, database design, networking, firewalls, latest OS patch level, etc., etc. All of which might be necessary to understand the problem. They have better things to do than essentially give new employee training to the entire forum.
You are right they are under no requirement, but it sure would be nice and helpful to it's customers instead of the BS they keep trying to shovel. It's called transparency and customer service/retention. You know actually caring about the people that pay their salaries.1 -
indirect✭kenneth.c.cookb14_ESO wrote: »ZOS_GinaBruno wrote: »Just posted an official News thread here: http://forums.elderscrollsonline.com/en/discussion/239530/maintenance-on-pc-na-and-eu-megaservers-1-5-15
Do you plan on comping subscribers with free time?
ROFLPIMP
You've got a pimple?
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Richard_Ralh✭✭Meanwhile at Zenimax
Only thing I can say in response to that video is:
HOLY ***!!!!If this is your basic IT/CPU builder guy! Then we are all totally screwed! That guy needs girlfriend or something, maybe that will calm him down! Maybe! lolRichard_Ralh0 -
k9mouse✭✭✭✭✭
✭Meanwhile at Zenimax
That guy has an unhealthy obsession with eggs.
~hopes not Argonian Eggs!~
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PantherraSoul ShrivenHadan_of_Rift wrote: »DaveMoeDee wrote: »I can tell most people here don't deal with servers at this scale. Downtime that can't be accurately predicted is very normal, even in million dollar enterprise SAAS contracts. Fortune 500 companies sometimes lose access to business critical apps for hours, leaving high-salaried employees unable to do their jobs -- and they deal with it because they know it happens. It sucks, but it happens.
I'm sorry but this just isn't true. As an attorney at a large law firm we don't "lose access to business critical apps for hours . . . and [] deal with it." That just isn't how high-salaried industries work. If that did happen, I can promise you whatever IT team was in place would be gone.
Same at any other company I worked for. If IT told us they where doing a system update they did it at night and it was running in the morning otherwise there was hell to pay. People would be fired, contracts canceled, etc. The most I ever saw was a 2 hour delay and that was hectic and we where never told they hit a "snag".
Exactly... I work in IT for a Fortune 100 public utility. If the servers don't work, the lights don't stay on. If anyone from IT was EVER stupid enough to say they "hit a snag", it would be the last one they'd ever have a chance to hit. As I said in an earlier post, it's called establishing, and adhering to, very strict change management procedures and maintenance windows. Furthermore, I'd think it would be very important for the game developers and staff to minimize this sort of crap, since their numbers are directly related to customer satisfaction, word of mouth, etc. I just don't see why they can't set up and OPENLY COMMUNICATE routine, planned maintenance activity. Everyone else can...
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magnusthorek✭✭✭✭✭
✭Sigh... It seems I won't play at all today. G'night all and thanks ZOS
I am the very model of a scientist Salarian, I've studied species Turian, Asari, and Batarian.
I'm quite good at genetics (as a subset of biology) because I am an expert (which I know is a tautology).
My xenoscience studies range from urban to agrarian, I am the very model of a Scientist Salarian.0 -
akredon_ESO✭✭✭✭i am really curious were they house their servers. id love to see the tech they have in place
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Runs✭✭✭✭✭
✭✭✭I am confused on the announcement... First post we are told NA has to wait for reboot of EU. Second post says maintenance of EU is officially starting... So is it reboot or maintenance that we have to wait for?Runs| Orc Nightblade • Chim-el Adabal| Dunmer Templar • M'air the Honest| Khajiit Templar
Oddity| Altmer Sorceror • Drizlo| Orc DragonKnight • Lady Ra Gada| Redguard Sorceror
Taste-of-Hist-Sap| Argonian Nightblade • War'den Peace| Khajiit Warden • Little Warden Annie Altmer Warden
Ports with Blood| Breton Templar • Dirty-Old-Man| Dunmer DragonKnight • Eyes-of-the-Sun| Argonian DragonKnight
Bleak Mystique| Nord Warden • Polychronopolous| Imperial Sorceror • Bullcrit| Khajiit Nightblade
PC NA CP 1250+ and still a noob
At Writs End - A place to complete master writs0 -
MishMash✭✭✭✭I am now starting to get annoyed with this 12 hr maintenance. Takes a lot to get me to that point to. I hope next Monday we do NOT see any downtime. Hopeful anyway.PC NA DC 4eva! I try my very best. If it is not good enough for you too bad! Playing off and on since April 2014 CP2009.0 -
I am confused on the announcement... First post we are told NA has to wait for reboot of EU. Second post says maintenance of EU is officially starting... So is it reboot or maintenance that we have to wait for?
why does the distinction matter? They're rebooting, they gave a rough time frame. Maintenance tends to be 6-8 hours normally, they haven't done it in at least 3 weeks... so.... instead of losing 18-24 hours of game play we're losing....a total of likely 16 hours....we're still on a net time profit.1 -
MishMash✭✭✭✭LunchBoxChewy wrote: »
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LMAOPC NA DC 4eva! I try my very best. If it is not good enough for you too bad! Playing off and on since April 2014 CP2009.0 -
Brotherhood94Soul ShrivenThe attitudes on this forum make me wonder about the holiday break being over. Grow up. You get the service you pay for 99% of the time. One day/night you don't have it and you all take this moment to tell the world how immature you are.
Waaaaah ZOS doesn't tell me the inner workings... waaaaaaah transparency and customer relations... waaaaaah5 -
If you were confused and frustrated before, wait til you read this......
http://forums.elderscrollsonline.com/en/discussion/239530/maintenance-on-pc-na-and-eu-megaservers-1-5-153 -
Brotherhood94 wrote: »The attitudes on this forum make me wonder about the holiday break being over. Grow up. You get the service you pay for 99% of the time. One day/night you don't have it and you all take this moment to tell the world how immature you are.
Waaaaah ZOS doesn't tell me the inner workings... waaaaaaah transparency and customer relations... waaaaaah
Waaaah people are expressing their opinions and i don't agree....I'll waaaah about people going waaaaah.1
https://www.youtube.com/watch?v=b85h_ujZ_vg
