ETA for Maint?

Thornen · January 2016

So almost 6 hours later with no updates on NA maintenance...@ZOS_GinaBruno can we get an ETA over here, seriously throw us a *#<>@><! bone.

antmck2011rwb17_ESO · January 2016

I'm surprised it's gone for this long so soon after the holidays. They're not releasing any major new content... are they?

Gelston · January 2016

According to Gina, all the maint this week is back end stuff only. No patches.

ZOS_GinaBruno wrote: »

Nifty2g wrote: »

Hey @ZOS_GinaBruno will there be any patch notes or is this just server side?

Nope, none of the maintenance this week is for a patch, it's strictly back end maintenance.

SkylarkAU · January 2016

Itzlegend · January 2016

Yeah how about an ETA please.

Thornen · January 2016

antmck2011rwb17_ESO wrote: »

I'm surprised it's gone for this long so soon after the holidays. They're not releasing any major new content... are they?

Nope all backend stuff only...Really don't care how long it takes as long as they inform us. Every maint its the same story 0 updates and always takes longer than the default 4hr schedule.

crowfl56 · January 2016

I would say between 7 am and 9 am pst.

ZOS_GinaBruno · January 2016

Maintenance for all NA servers will be a few more hours as we still have some mandatory work to finish up. We'll let you know as soon as we have a better idea on timing.

Also, @Gelston is correct in that this week's maintenance does not include a patch, but is only back end work. We're looking at next Monday to potentially have another PC incremental patch, and later this month for consoles.

kaithuzar · January 2016

Everyone,
@ZOS_BrianWheeler @zos_wrobel @ZOS_RichLambert @ZOS_JessicaFolsom @ZOS_JasonLeavey @ZOS_GinaBruno

Can we please get some type of update as to what is going on & why is it taking so long? We need an official/unofficial announcement.

-Kai

LostRedden · January 2016

Backend work? Too much junk in the trunk?

Thornen · January 2016

ZOS_GinaBruno wrote: »

Maintenance for all NA servers will be a few more hours as we still have some mandatory work to finish up. We'll let you know as soon as we have a better idea on timing.

Also, @Gelston is correct in that this week's maintenance does not include a patch, but is only back end work. We're looking at next Monday to potentially have another PC incremental patch, and later this month for consoles.

Thank you!

SkylarkAU · January 2016

ZOS_GinaBruno wrote: »

Maintenance for all NA servers will be a few more hours as we still have some mandatory work to finish up. We'll let you know as soon as we have a better idea on timing.

Also, @Gelston is correct in that this week's maintenance does not include a patch, but is only back end work. We're looking at next Monday to potentially have another PC incremental patch, and later this month for consoles.

Back end work in preparation for..... ??

MaxwellC · January 2016

@ZOS_GinaBruno So you mean to tell me the patch that would improve some of the lag we deal with in cyrodiil that's already out on PC and would also make more players want to complete the vMA isn't coming out again for this week; yet PC will receive another huge patch followed by consoles later on.

Bravo! I mean wow, you've got to be kidding me. The lag in cyrodiil is so appalling I and other players all head for the wayshrine to leave the campaign due to the horrible lag. vMA as a Stam DK is currently not worth the try since RNGesus may or may not be with me when I complete it.

Thanks again team at ZoS.

Note: This patch came out for PC either a month or two ago.

jircris11 · January 2016

servers need to be cleaned and have things changed out. As well as tweeks to their own programs, things like this could take a while but is needed.

Enodoc · January 2016

MaxwellCrystal wrote: »

ZOS_GinaBruno So you mean to tell me the patch that would improve some of the lag we deal with in cyrodiil that's already out on PC and would also make more players want to complete the vMA isn't coming out again for this week; yet PC will receive another huge patch followed by consoles later on.

Bravo! I mean wow, you've got to be kidding me. The lag in cyrodiil is so appalling I and other players all head for the wayshrine to leave the campaign due to the horrible lag. vMA as a Stam DK is currently not worth the try since RNGesus may or may not be with me when I complete it.

Thanks again team at ZoS.

You can blame Microsoft and Sony for that one, not ZOS.

Edited to remove Gina's tag. Sorry Gina

JK1STLER2 · January 2016

Has anyone found out why they were down yesterday as well?

MaxwellC · January 2016

@Enodoc Certfication processes is two weeks and in a previous post ZoS_Ginabruno did state that the patch for consoles would take a bit longer and would arrive sometime new year. So yes it is indeed ZoS fault when it comes to this matter, it's taking ZoS more time to produce a patch (which is entirely the same) for the console platform.

I'll have to assume they'll end up releasing it last week of January when thieves guild comes out for PC. So basically we'll have to wait for the DLC to drop when till we receive two important things that help improve the awful performance in cyrodiil and RNG in vMA.

RocDonald · January 2016

Two days of this, like who's gonna train my horse!

Pangnirtung · January 2016

Does this mean that the EXTRA long screens in Orsinium aren't fixed after a month of being left behind while doing WB groups?

Does this mean that the quest givers in Skalar's Hostel outside of Orsinium will continue to randomly be stuck in the ceiling forcing us to relog?

Does this mean that the crafting station crashes will continue in Orsinium over a month after the DLC was introduced and we PAID for it?

Come on ZOS fix this stuff already or at least comment on it so that we know that something is coming soon? It will get fixed eventually won't it?

Enodoc · January 2016

MaxwellCrystal wrote: »

Enodoc Certfication processes is two weeks and in a previous post ZoS_Ginabruno did state that the patch for consoles would take a bit longer and would arrive sometime new year. So yes it is indeed ZoS fault when it comes to this matter, it's taking ZoS more time to produce a patch (which is entirely the same) for the console platform.

I'll have to assume they'll end up releasing it last week of January when thieves guild comes out for PC. So basically we'll have to wait for the DLC to drop when till we receive two important things that help improve the awful performance in cyrodiil and RNG in vMA.

Console patches and PC patches are never entirely the same, because you have 2 PC patches (on average) to every console patch, meaning twice as much needs to go into a console patch. I imagine ZOS make sure the patch works as intended on PC, tidies it up for console by the end of the same month, then ships it over to first party at the beginning of the following month in time for it to be released in the second or third week (since that's when they usually drop).

Also I love your optimism on Thieves Guild coming out for PC this month. I'm not expecting it until March

Enodoc · January 2016

JK1STLER2 wrote: »

Has anyone found out why they were down yesterday as well?

@JK1STLER2 Yesterday was primarily for the login servers. Today it's the NA realm servers, and tomorrow it's the EU realm servers.

Dominoid · January 2016

JK1STLER2 wrote: »

Has anyone found out why they were down yesterday as well?

If you're on PS4, that was Sony.

Paulington · January 2016

@MaxwellCrystal there is no way Thieves' Guild is releasing in January.

@Enodoc is right in that March is likely, possibly February but that may not happen either.

Remember that new DLCs are tested on the PTS for a month so even if it hit the PTS today it would not be out until February.

I think the earliest we can hope for is an announcement of imminent PTS release on the next ESO Live (15th of January) and then a mid-late February release. Any later and it'll almost certainly be March.

Caff32 · January 2016

Multiple people reported yesterday on Xbox, myself included, that despite their ESO Plus membership being current, they couldn't go to the DLC places, specifically Wrothgar, and instead received a message that they needed to buy ESO Plus to gain access. A relog usually fixed the problem, but not for all.

Will this maintenance fix that issue or continue to cause more problems?

Palidon · January 2016

Folks if you have not learned by now then I don't know what to say. In the past when ZOS shuts down the server at 4am est then standby for a marathon maintenance that will last the best part of the day. Why folks continue to ask when it will be back up or for an update is a waste of time. Go find something else to do.

ZOS_GinaBruno · January 2016

Quick update: The current ETA for completion is around 1pm EST, though please understand this is just a rough estimate.

ADarklore · January 2016

Considering the fiasco that occurred with the first attempt at creating the console versions (and subsequently took them an extra year to finish), it doesn't surprise me that it takes them extra time to make the console patches.

JaJaLuka · January 2016

SkylarkAU wrote: »

ZOS_GinaBruno wrote: »

Maintenance for all NA servers will be a few more hours as we still have some mandatory work to finish up. We'll let you know as soon as we have a better idea on timing.

Also, @Gelston is correct in that this week's maintenance does not include a patch, but is only back end work. We're looking at next Monday to potentially have another PC incremental patch, and later this month for consoles.

Back end work in preparation for..... ??

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edit: stupid embedding lol

Infinite12 · January 2016

Enodoc wrote: »

MaxwellCrystal wrote: »

ZOS_GinaBruno So you mean to tell me the patch that would improve some of the lag we deal with in cyrodiil that's already out on PC and would also make more players want to complete the vMA isn't coming out again for this week; yet PC will receive another huge patch followed by consoles later on.

Bravo! I mean wow, you've got to be kidding me. The lag in cyrodiil is so appalling I and other players all head for the wayshrine to leave the campaign due to the horrible lag. vMA as a Stam DK is currently not worth the try since RNGesus may or may not be with me when I complete it.

Thanks again team at ZoS.

You can blame Microsoft and Sony for that one, not ZOS.

Edited to remove Gina's tag. Sorry Gina

How is Microsoft and Sony to blame for that?

CallsignReaper · January 2016

Infinite12 wrote: »

Enodoc wrote: »

MaxwellCrystal wrote: »

ZOS_GinaBruno So you mean to tell me the patch that would improve some of the lag we deal with in cyrodiil that's already out on PC and would also make more players want to complete the vMA isn't coming out again for this week; yet PC will receive another huge patch followed by consoles later on.

Bravo! I mean wow, you've got to be kidding me. The lag in cyrodiil is so appalling I and other players all head for the wayshrine to leave the campaign due to the horrible lag. vMA as a Stam DK is currently not worth the try since RNGesus may or may not be with me when I complete it.

Thanks again team at ZoS.

You can blame Microsoft and Sony for that one, not ZOS.

Edited to remove Gina's tag. Sorry Gina

How is Microsoft and Sony to blame for that?

Because ESO can be up and running but all content is gated through Sony (PS4) and Microsoft (XBox). If they're doing updates or maintenance and you can't log in, its not Zenimax's fault.

INHUMANENATION · January 2016

heres an extra 2 cents on top of the money im already paying to have the privilege to write on this forum.

In a day and age when one has unlimited access to social media, silence speaks volumes. Sure we know you can't tweet when you're up as that would let us look back and see how long and often you are down for. Understandable. Whats upsetting is you own and moderate this forum and therefore should be able to keep us better informed daily. "the server will be up in a few hours and in a few hours you will let us know more"? what the hell is that? Here let me call my work and tell them that nonsense. Its insulting to say the least.

"Hey you got that order filled weve been promising for months?" my boss asks. "Nope. Been really focused on this back end work. Maybe in a few weeks i can give you a better answer then a few weeks"...