My account was recently hacked and my character was deleted. I am the farthest thing from a casual player. My characters name was johnthesorc, obviously a sorcerer. He was vet 16 and wore legendary Julianos (sometimes legendary overwhelming surge), had legendary molag kena helmet and shoulders and a legendary maelstrom lightning staff and maelstrom restoration staff. I was placing in top 15 for vet maelstrom North American server (Xbox) every week. When I saw my character was deleted I broke down. Since then I have submitted multiple tickets and poor responses have been the hallmark. Basically they said sorry there's nothing we can do. I asked if I could at least have the 20 xp scrolls I had on him that I bought on Black Friday. They said no they can not recreate deleted items. I have friends that have gotten their monster sets they deleted sent back to them. I have spent so much money and time on this game. Please make this right and restore my character ZOS. I am posting on the forums in hopes that making my horrible treatment thus far public, you will start taking the matter seriously and try to actually help me!