Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Due to a hardware issue, the European Xbox megaserver is currently unavailable while we perform maintenance.
Can't get into the game
Since yesterday my husband and I have been very laggy and been kicked multiple times while questing. Mostly it says I have connection issues which when I test on xbox there are none and everything else I use for Internet works fine. Now I keep getting a loading profile error saying I don't have multiplayer permissions. Xbox multiplayer connection test says I'm fine and can't get past the start screen. Something needs fixed.