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My internet connection is severely impaired since Orsinium Update

Moonshadow66
Moonshadow66
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Right now I'm glad I can type here at all..

So, the thing is that my internet connection became a lot slower since the Orsinium update. I usually have 100MB/s cable connection which always worked without any issues. After Orsinium hit, it ran at 30-40 MB/s (down speed), and today it went down to 5 and 0. I got disconnected right before, then the speed recovered to get at least to ~30 for a short time and went down again. The ping (in-game) was so high that I couldn't type in chat or interact with anything anymore, same like yesterday.

Usually it was the case that if I got disconnected (mainly last year in summer) that I still had normal internet connection/speed. But not anymore since Orsinium hit.
I called my internet provider twice today after I got booted from the game again, and they said they can't see any issues on their end (they measured over 100MB/s going to my router) while on my end it was between 0 and at best ~30.

I restarted the PC and the router several times, and my internet provider also did a router reset from their end, nothing helped.
So I'm running out of ideas what's left to try to fix this. Is there any file or whatever that needs to be replaced? I don't know what to do anymore or how this can happen in the first place. All cables and devices etc are intact, no issues there.

Yesterday when this happened I had the zone chat open (in Wrothgar) and saw many others reporting about the same ping/disconnect issue, so I guess I'm not alone with this. But what about the general internet connection? Is anyone having the same connection problem like I have right now?


Btw, while my connection slowed down after the Orsinium update already, I only got actually booted as soon as I bought the DLC yesteray and went to Wrothgar. Now I also get booted in any other zone as well.
Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
Caia Cosades - Imperial Nightblade, EP

  • Elsonso
    Elsonso
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    Right now I'm glad I can type here at all..

    So, the thing is that my internet connection became a lot slower since the Orsinium update. I usually have 100MB/s cable connection which always worked without any issues. After Orsinium hit, it ran at 30-40 MB/s (down speed), and today it went down to 5 and 0.

    Who is your cable provider?
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Moonshadow66
    Moonshadow66
    ✭✭✭✭✭
    Right now I'm glad I can type here at all..

    So, the thing is that my internet connection became a lot slower since the Orsinium update. I usually have 100MB/s cable connection which always worked without any issues. After Orsinium hit, it ran at 30-40 MB/s (down speed), and today it went down to 5 and 0.

    Who is your cable provider?

    Kabel Deutschland (I'm in Germany).

    Edit: right now it's faster (67 MB/s, just did a speed test), but it goes up and down still.
    Edited by Moonshadow66 on November 5, 2015 9:46PM
    Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
    Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
    Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
    Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
    Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
    Caia Cosades - Imperial Nightblade, EP

  • Moonshadow66
    Moonshadow66
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    It's still the same today. I haven't been playing all day long until evening (it's half past 10 p.m. here now) and during the day I didn't have any internet connection issues.
    I log on to the game, and maybe half an hour later, I'm getting the exact same issue. I was doing another skill respec, and while spending the points, it became slower and slower until I was obviously not connnected anymore. Then I got booted and still had general connection issues afterwards.

    Now after a few hours not playing, it works fine again (right now it's back to 98MB/s). So whenever I don't play, everything works fine. Whenever I play (or at least try to play) the game, it goes down to under 5 MB/s or around 0.
    Seriously, I cannot go on like this. Having the Orsinium DLC bought and cannot even do anything makes me even more angry.
    Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
    Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
    Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
    Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
    Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
    Caia Cosades - Imperial Nightblade, EP

  • DeTosc
    DeTosc
    Soul Shriven
    @Moonshadow66 @ZOS_KaiSchober
    Kabel Deutschland (I'm in Germany).

    Well, Kabel Deutschland has been taken over by Vodafone.

    In this http://www.golem.de/news/docsis-3-1-vodafone-kabel-will-auch-bei-10-gbit-s-weiter-drosseln-1511-117342.html - german - article a speaker of Vodafone admits that they are throttling all traffic they consider to be "file sharing". As soon as a customer reaches the daily cap of 10 GB, he is throttled to 100 Kbit/s for the rest of the day. In the comments of the article somebody says that in his opinion even downloads from Steam are throttled by KD / Vodafone.

    My ISP was taken over by Vodafone as well. As consequence I have to use a VPN to play ESO. Otherwise I will be disconnected during the loading screen. I feel your pain.
    Edited by DeTosc on November 7, 2015 1:24PM
  • Moonshadow66
    Moonshadow66
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    DeTosc wrote: »
    @Moonshadow66 @ZOS_KaiSchober
    Kabel Deutschland (I'm in Germany).

    Well, Kabel Deutschland has been taken over by Vodafone.

    In this http://www.golem.de/news/docsis-3-1-vodafone-kabel-will-auch-bei-10-gbit-s-weiter-drosseln-1511-117342.html - german - article a speaker of Vodafone admits that they are throttling all traffic they consider to be "file sharing". As soon as a customer reaches the daily cap of 10 GB, he is throttled to 100 Kbit/s for the rest of the day. In the comments of the article somebody says that in his opinion even downloads from Steam are throttled by KD / Vodafone.

    My ISP was taken over by Vodafone as well. As consequence I have to use a VPN to play ESO. Otherwise I will be disconnected during the loading screen. I feel your pain.

    Oh, wow, I had no idea they throttle the traffic now! Thank you so much for the information!

    Fun thing was that Vodafone WAS my previous provider which kept messing up my connection (one time it took 7 full weeks until they fixed it, I got no internet and no phone connection during that time, and no Striped Senche due to this either..), and when I had the chance, I switched to Kabel Deutschland. Only afterwards I saw that they're getting taken over by Vodafone, and now I'm sitting in the same freaking boat again! One of the most incompetent services out there!
    I cannot believe this is happening, they need to do something against it asap, after all I'm paying for a 100 MB/s connection!

    Thanks again for your reply, now this explains a lot!
    Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
    Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
    Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
    Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
    Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
    Caia Cosades - Imperial Nightblade, EP

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