You have to create a new character. The one you already made wont transform to an imperial. Do you received your horse?
The IC DLC is available to any of your characters once they reach level 10.
Also there is an Imperial purchase option which allows you to be the imperial race and also gives you a white horse and a pet.
These are 2 different crown store offerings.... Did you get both?
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The Imperial City DLC does not give the imperial race. Only the access to the new zone Imperial City & Sewers.
If you want to play the Imperial Race you need to also purchase the other option.
Look in crown store...
DIGITAL IMPERIAL EDITION UPGRADE
2100 CROWNS
Includes all the awesome perks of the Digital Imperial Edition. Ride as a proud Imperial alongside a familiar friend.
The Imperial City DLC does not give the imperial race. Only the access to the new zone Imperial City & Sewers.
If you want to play the Imperial Race you need to also purchase the other option.
Look in crown store...
DIGITAL IMPERIAL EDITION UPGRADE
2100 CROWNS
Includes all the awesome perks of the Digital Imperial Edition. Ride as a proud Imperial alongside a familiar friend.
I'm facepalming to damn hard....
No both are totally separate offerings. One is DLC new zone to adventure in... The other gives you the ability to create an Imperial character or convert gear you find in the wild to imperial style as well as getting a horse and a pet