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Why does my game crash?

andreasrev
Whenever i press the PLAY button in the luncher the game crashes. I have owned this game in year but have yet to play IT

Please leave a reply to what i should do
  • AzraelKrieg
    AzraelKrieg
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    Sounds like you're on PC. My suggestion is to find the ESO.exe and put from that. Don't use the launcher except for patches.
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • andreasrev
    Sorry, but i'm a noob at PC and i cant find me ESO.exe file.
  • maxlacab16_ESO
    maxlacab16_ESO
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  • danno8
    danno8
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    andreasrev wrote: »
    Whenever i press the PLAY button in the luncher the game crashes. I have owned this game in year but have yet to play IT

    Please leave a reply to what i should do

    What you should do is open a ticket with customer support. They will guide you through giving them more information so they can track down the issue.

    https://help.elderscrollsonline.com/app/ask

    Just saying "my game crashes" is about as useful to tech support as saying "I feel bad" is to your doctor.
  • AzraelKrieg
    AzraelKrieg
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    andreasrev wrote: »
    Sorry, but i'm a noob at PC and i cant find me ESO.exe file.

    The file will be in the default install directory, normally the C: Drive. Open that, open Program Files(x86) and look for Zenimax Online.
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • andreasrev
    The file will be in the default install directory, normally the C: Drive. Open that, open Program Files(x86) and look for Zenimax Online.[/quote]

    Thanks for the help, but it still crashes




  • Epona222
    Epona222
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    How much RAM do you have? Are your PC specs good enough to run the game?
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • vamp_emily
    vamp_emily
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    Try repairing before clicking play.

    If you want a friend, get a dog.
    AW Rank: Grand Warlord 1 ( level 49)

  • andreasrev
    i have tried that too
  • andreasrev
    i have 6 gb of ram
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