Has anyone else had an issue where when you charge the heavy attack on staff the flame/ice effect around the staff head is missing? I can make the effect appear if I use a light attack directly before a heavy attack or trying another heavy attack immediately after the first but if I try to do a heavy attack first its always missing the effect. I've submitted a bug report a while back and asked support but I just get the generic we are very busy email ect. I've tried deleting the shadercahe and the user settings and repairing the client no luck so far, its more of an annoying issue in first person where without the effect its harder to notice the staff movement for the heavy attack charge. This has been happening for months, probably since around the time they changed the staff animations. Video of the issue, the first attack is the bug the second attack is it working correctly.

https://www.youtube.com/watch?v=fNASSz222tk