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Here is a breakdown of why Crowns are not showing up for subscribers.
AMagicPuffin
Soul Shriven
When you start ESO Plus you are charged same day, the next time you are charged is on the day of the month you're account was created (this is the day all sub's renew on Xbox).
Say you created you're account on December 18, 2006 all your subs like Xbox Live will renew on the 18th of the month.
Now you just started ESO Plus on July 30th and it is taken from your card right away.
For some reason MS is not gonna charge you're card again till September 18th (but this is payment for you're August sub not September), they skip a cycle or something.
So you will not receive you're Crowns until the payment hits your card and the proof they ask for won't show up till that time either.
So we need a solution to this ZeniMax. Give us the Crowns on the date we first started our sub, like August 30 if you were following my example. This policy is costing you more in potential subs coming back than the cost of a few digital Crowns you would "lose" I'm sure.
Found this all while chatting with MS support when I couldn't find the proof ZeniMax asked me to supply. My last transaction on Xbox.com said 8/14 but I needed to prove 9/14 but Xbox support told me that won't show until 10/04 because I haven't paid for 9/14 yet and my card will be charged 10/04.
Say you created you're account on December 18, 2006 all your subs like Xbox Live will renew on the 18th of the month.
Now you just started ESO Plus on July 30th and it is taken from your card right away.
For some reason MS is not gonna charge you're card again till September 18th (but this is payment for you're August sub not September), they skip a cycle or something.
So you will not receive you're Crowns until the payment hits your card and the proof they ask for won't show up till that time either.
So we need a solution to this ZeniMax. Give us the Crowns on the date we first started our sub, like August 30 if you were following my example. This policy is costing you more in potential subs coming back than the cost of a few digital Crowns you would "lose" I'm sure.
Found this all while chatting with MS support when I couldn't find the proof ZeniMax asked me to supply. My last transaction on Xbox.com said 8/14 but I needed to prove 9/14 but Xbox support told me that won't show until 10/04 because I haven't paid for 9/14 yet and my card will be charged 10/04.
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AMagicPuffinSoul ShrivenSide note, you can ask MS to go ahead and process your payment but their system can't change the payment date as it is locked to the day of account creation. So you could do this every month if you want I guess.0
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AMagicPuffinSoul ShrivenAMagicPuffin wrote: »For some reason MS is not gonna charge you're card again till September 18th (but this is payment for you're August sub not September), they skip a cycle or something.
Think I understand this, August 18th rolls by and the system charges for subs. ESO Plus is not due because you're not at the end of your sub for it yet, so by the next renew cycle September 18th you are charged for your August 30th renewal.
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AMagicPuffinSoul ShrivenAgreed someone somewhere needs to fix this and I don't think it will be MS as this is how they handle all subs system wide.
Seems like a big mess. Edited by AMagicPuffin on October 2, 2015 5:47PM0 -
Xeven✭✭✭✭✭
✭TBH this is the fault of Console Nerds allowing the Console Makers to charge them (again) for their network connection, control their hardware, and their access to games.
PC Nerds are the Master Race for a reason. We control our own hardware, our network, and our access to games.
EDIT:
Not to mention keyboard and mouse is a far, far superior interface.
Edited by Xeven on October 2, 2015 5:59PM0 -
Infinite12✭✭✭✭@Xeven what you said has absolutely nothing to do with the topic of this thread.[GT: INFINITE12] XB1 I NA I DC PRIMARILY I
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