Maintenance for the week of March 30:
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· [EXTENDED] NA megaservers for patch maintenance – March 30, 4:00AM EDT (8:00 UTC) - 2:00PM EDT (18:00 UTC)
· [EXTENDED] EU megaservers for patch maintenance – March 30, 8:00 UTC (4:00AM EDT) - 18:00 UTC (2:00PM EDT)
Any chance of a refund for people who got Playstation Plus specifically to play this?
Locke211
Soul Shriven
I'm at Rivenspire at the moment and the game just won't load, so I've paid for a subscription specifically to play something that's functionally broken. Is there any chance of a refund or at least bonus credit to people who paid to play this and aren't able to?
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Elsir✭✭✭✭Playstation Plus? Not from ZOS. That's Sony's side of things. ZOS can't refund any service they don't provide.Edited by Elsir on September 27, 2015 2:15PMAnna (AKA: Elsir)
Templar3 -
Locke211Soul ShrivenPlaystation Plus? Not from ZOS. That's Sony's side of things. ZOS can't refund any service they don't provide.
I get that, but it's not really Sony's fault that the game is broken, it's ZOS's. So it would be a really important gesture of goodwill if they gave something to people who are losing money every day this isn't working.0 -
Elsir✭✭✭✭Playstation Plus? Not from ZOS. That's Sony's side of things. ZOS can't refund any service they don't provide.
I get that, but it's not really Sony's fault that the game is broken, it's ZOS's. So it would be a really important gesture of goodwill if they gave something to people who are losing money every day this isn't working.
It may not be Sony's fault that a game on their platform isn't working for a specific player or group of players, but it's still their service to refund. At this stage, the only thing ZOS can do it investigate what may be causing your issues via a support ticket you file with ESO Technical Support and perhaps see if there's any actions your can perform on your end to alleviate potential problems with the installation.Anna (AKA: Elsir)
Templar1 -
KYNG✭✭✭Playstation Plus? Not from ZOS. That's Sony's side of things. ZOS can't refund any service they don't provide.
I get that, but it's not really Sony's fault that the game is broken, it's ZOS's. So it would be a really important gesture of goodwill if they gave something to people who are losing money every day this isn't working.
It may not be Sony's fault that a game on their platform isn't working for a specific player or group of players, but it's still their service to refund. At this stage, the only thing ZOS can do it investigate what may be causing your issues via a support ticket you file with ESO Technical Support and perhaps see if there's any actions your can perform on your end to alleviate potential problems with the installation.
HA! Good luck with that zenimax will just say it you not them, just look at http://forums.elderscrollsonline.com/en/discussion/181976/unable-to-connect-to-game-server-please-make-sure-you-have-a-valid-internet-connection#latest perfect example.
Hundreds all with the same issue, but it cant be zenimax, oh no.*Buys ESO*
*Plays ESO*
*Ponders*
"Did I pay full price for a beta?" ...0 -
Noerknhar✭✭✭If you buy a car to go to work and then are fired, will you ask for a refund for the car?
If you buy a toaster to have breakfast and you run out of toast, will you ask for a refund?
Seriously, your request makes no sense at all and is not even worth this response.0
