The big lesson Matt Firor learned

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ca.ign.com/articles/2015/09/18/the-painstaking-redemption-of-the-elder-scrolls-online
“The big lesson though is that for games of this type, you can fix problems and people will come back,” he says. “You have to make sure you’re always telling people what you’re doing, that you’re open and honest, but it shows you can hit the right notes – even if it takes a little longer than you thought, you can be redeemed.”
Thing is, just because we have been more lenient with ESO as it is somewhat a TES game, does not mean that we will tolerate endless mistakes. Please bear in mind the even bigger lesson that People's got limited patience. Do not abuse it.

As to the open and honest part, well said, Matt. Well said. Now, what about the long missed Road Ahead? @ZOS_MattFiror
  • Gidorick
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    Treating the ESO Community as the ESO Community and not as the "Schmucks that'll take what we give them" will go a long way in fostering community loyalty and interest. Since console release I've been pleased with their communication to the masses. Sure I'd like more direct communication on the threads and official ways to submit things like ideas and the inclusion of community input into the future of the game... but I'm pretty happy with the communication they have shown in the past two months.
    What ESO really needs is an Auction Horse.
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  • AngryNord
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    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?
  • Shunravi
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    AngryNord wrote: »
    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?

    you would think so...
    This one has an eloquent and well thought out response to tha... Ooh sweetroll!
  • Mojmir
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    AngryNord wrote: »
    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?
    for starters he could do what he's saying in the above statement,so far they haven't.
    Edited by Mojmir on September 20, 2015 6:36AM
  • tordr86b16_ESO
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    Lots of white washing here, the game has too many problems as of now and I'm sure Zeni does not even try to get new customers, they will just try to support this MMO on smale scale to the end to this console life cycle and than fold it.

    Still many bugs, huge exploits, korean grind, no catch up system for newcomers (there's something called champion points ingame making veteran players even more powerful - no serious pvp player is wasting his time with this game); balance and economy on console already in the dust thanks to PC-transfers (not only the char, but also money, items, etc.!) that new DLC encourages zerging and ganking, no text chat , bad group finder not working at all. Usual mmo problems like inbalances of course also exist.

    If u dont have this game yet, dont waste ur time try catching up, its not worth it.

    this guy hit the nail. :)
  • RSram
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    Matt Firor does have a long list of accomplishments in the gaming industry, but for some reason he forgot them all when designing ESO; for example, the DAOC had underwater exploration and ESO doesn't?

    So 14 years later he helps designs a game that is two steps backwards in design features?

    The ESO game play mechanics will never make sense to me and adds nothing new (to the player) that other 14 years old games have already provided!

    It doesn't matter how well the quests are written, the quality of the music, or the graphics, the sustainability of a game is solely dependent on game play mechanics, rewards verse difficulty, and end game content; without the later three a game will not profit in the competitive world of MMOs and maintain a large player base.

    The fact that the level cap system has changed two times in a year indicates to me that the game play mechanics, rewards verse difficulty, and end game content wasn't fully developed by launch time. The fact that the game balance is changed weekly indicates to me that the developers either don't understand the basic concept of game mechanics, don't understand the dependencies within their game code, or both.

    So why do I still play ESO? I like the game community, but that's not enough to stop me from jumping ship when the next shiny play toy comes along.
    Edited by RSram on September 20, 2015 8:20AM
  • nikolaj.lemcheb16_ESO
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    AngryNord wrote: »
    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?

    He wasn't the lead developer in DaoC, he was their pvp developer. He lead the development of new frontier which where a failure until they changed the gameplay into almost exactly what we see in Cyrodiil today and he lead the design of pvp warfare in warhammer online which were also a failure because of the way it forced people to pve grind to achieve pvp goals (and the best way to win for each side where to avoid each others armies and take keeps *sigh*).

    So seeing that until players react you don't see changes is nothing new.

    When his team went to do warhammer, the new dev team on DaoC turned the game around in less than 4 months and revitalized it fixing most of the problems that had been stubbornly ignored for years by the old dev team.
  • Mojmir
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    whats funny about matt, he was amidst great games like UO, I know I keep going back to this but, seriously 18yrs and its still going, take a note and improve whats already laid out in front of you. Im not concerned with fluff and trim until after the core is presentable. im amazed ESO is afloat amidst so many old game style issues.
  • Mojmir
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    AngryNord wrote: »
    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?

    He wasn't the lead developer in DaoC, he was their pvp developer. He lead the development of new frontier which where a failure until they changed the gameplay into almost exactly what we see in Cyrodiil today and he lead the design of pvp warfare in warhammer online which were also a failure because of the way it forced people to pve grind to achieve pvp goals (and the best way to win for each side where to avoid each others armies and take keeps *sigh*).

    So seeing that until players react you don't see changes is nothing new.

    When his team went to do warhammer, the new dev team on DaoC turned the game around in less than 4 months and revitalized it fixing most of the problems that had been stubbornly ignored for years by the old dev team.

    this is why we don't get feedback,fixes,etc. sounds like a very pompous guy
  • Shunravi
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    Mojmir wrote: »
    AngryNord wrote: »
    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?

    He wasn't the lead developer in DaoC, he was their pvp developer. He lead the development of new frontier which where a failure until they changed the gameplay into almost exactly what we see in Cyrodiil today and he lead the design of pvp warfare in warhammer online which were also a failure because of the way it forced people to pve grind to achieve pvp goals (and the best way to win for each side where to avoid each others armies and take keeps *sigh*).

    So seeing that until players react you don't see changes is nothing new.

    When his team went to do warhammer, the new dev team on DaoC turned the game around in less than 4 months and revitalized it fixing most of the problems that had been stubbornly ignored for years by the old dev team.

    this is why we don't get feedback,fixes,etc. sounds like a very pompous guy

    didnt he leave?

    to join league of legends....
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  • Xendyn
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    Shunravi wrote: »
    didnt he leave?

    to join league of legends....

    No that was Nick Konkle.
    Paul Sage went to Gearbox, presumably to work on Borderlands 3

    Matt is still with us.
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  • jeevin
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    That whole article is absolutely rubbish. Changing the name and payment model does not a "rebuilt from the ground up" game make. The whole article is just more paid marketing from the desperate suits at Zenimax, trying to wring every last dollar from this Elder Scrolls cash in.
  • Shunravi
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    Xendyn wrote: »
    Shunravi wrote: »
    didnt he leave?

    to join league of legends....

    No that was Nick Konkle.
    Paul Sage went to Gearbox, presumably to work on Borderlands 3

    Matt is still with us.

    Ah. Right! I knew I had something mixed up in my headspace. Time to get to sleep. (And lay off the moonsugar)
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  • nikolaj.lemcheb16_ESO
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    Mojmir wrote: »
    AngryNord wrote: »
    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?

    He wasn't the lead developer in DaoC, he was their pvp developer. He lead the development of new frontier which where a failure until they changed the gameplay into almost exactly what we see in Cyrodiil today and he lead the design of pvp warfare in warhammer online which were also a failure because of the way it forced people to pve grind to achieve pvp goals (and the best way to win for each side where to avoid each others armies and take keeps *sigh*).

    So seeing that until players react you don't see changes is nothing new.

    When his team went to do warhammer, the new dev team on DaoC turned the game around in less than 4 months and revitalized it fixing most of the problems that had been stubbornly ignored for years by the old dev team.

    this is why we don't get feedback,fixes,etc. sounds like a very pompous guy

    Actually he has to get credit for having changed. See this game really does adapt and change a LOT faster than most mmos I have played. They still make the same mistakes and have to react to player behavior. BUT they really do that and fix stuff. His teams still ignore player feedback during development but they do react to how people receive content very fast.

    The overall changes to how abilities and stats works that we got this winter really fixed most of the problems we had so far. Yes it created new problems but they were far less problematic than what we had before. The champ system while being wonderful in its idea lacked in how it worked out (the curve for how bonuses progress in relation to the number of points is the main reason for its failure) but they know this and consider fixes.

    The only failure they haven't fixed at all and probably never will is Craglorn. Forced grouping outside of dungeons or raids is a thing of the past in the mmo world and Craglorn showed quite well what happens if you try. But fixing craglorn at this stage is probably a waste of money so it will stay the wasteland it is.

    IC is also going to be a wasteland sadly. Too many mobs for small scale pvp, no objectives for large scale pvp and no reason to pve there when Orsinium is released. I hope they return to it in 6 months or so and change it into something worthwhile but again it might be that there is no money in doing that.
  • Acrolas
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    "We should have done a better job defining what it is and not let other people define it for us."

    They still don't really know what it is.
    I'm pretty sure they wanted a PG13-rated Game of Thrones with a lot more magic thrown in.
    Instead they got four 80's fantasy movies glued together with an R rating.

    There's still something completely lost in translation which is why the game still has an identity crisis. Maybe it's the lack of a consistent tone? You walk somewhere and it's a lighthearted adventure. You walk somewhere else and it's a super-serious drama. Too much up and down?
    signing off
  • Mojmir
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    Acrolas wrote: »
    "We should have done a better job defining what it is and not let other people define it for us."

    They still don't really know what it is.
    I'm pretty sure they wanted a PG13-rated Game of Thrones with a lot more magic thrown in.
    Instead they got four 80's fantasy movies glued together with an R rating.

    There's still something completely lost in translation which is why the game still has an identity crisis. Maybe it's the lack of a consistent tone? You walk somewhere and it's a lighthearted adventure. You walk somewhere else and it's a super-serious drama. Too much up and down?

    I wish It were R rated, I could justify my eso+ membership then
  • Shunravi
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    Acrolas wrote: »
    "We should have done a better job defining what it is and not let other people define it for us."

    They still don't really know what it is.
    I'm pretty sure they wanted a PG13-rated Game of Thrones with a lot more magic thrown in.
    Instead they got four 80's fantasy movies glued together with an R rating.

    There's still something completely lost in translation which is why the game still has an identity crisis. Maybe it's the lack of a consistent tone? You walk somewhere and it's a lighthearted adventure. You walk somewhere else and it's a super-serious drama. Too much up and down?

    Meanwhile in WoW, children npcs exist, and there is a boss that is made from the corpses of women and children and you hear their screams as you fight your way to it. Yay teen rating!
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  • Mojmir
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    Shunravi wrote: »
    Acrolas wrote: »
    "We should have done a better job defining what it is and not let other people define it for us."

    They still don't really know what it is.
    I'm pretty sure they wanted a PG13-rated Game of Thrones with a lot more magic thrown in.
    Instead they got four 80's fantasy movies glued together with an R rating.

    There's still something completely lost in translation which is why the game still has an identity crisis. Maybe it's the lack of a consistent tone? You walk somewhere and it's a lighthearted adventure. You walk somewhere else and it's a super-serious drama. Too much up and down?

    Meanwhile in WoW, children npcs exist, and there is a boss that is made from the corpses of women and children and you hear their screams as you fight your way to it. Yay teen rating!

    but we cant have decent cleavage, it ruins immersion and is lore breaking I guess
    Edited by Mojmir on September 20, 2015 9:10AM
  • Shunravi
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    Mojmir wrote: »
    Shunravi wrote: »
    Acrolas wrote: »
    "We should have done a better job defining what it is and not let other people define it for us."

    They still don't really know what it is.
    I'm pretty sure they wanted a PG13-rated Game of Thrones with a lot more magic thrown in.
    Instead they got four 80's fantasy movies glued together with an R rating.

    There's still something completely lost in translation which is why the game still has an identity crisis. Maybe it's the lack of a consistent tone? You walk somewhere and it's a lighthearted adventure. You walk somewhere else and it's a super-serious drama. Too much up and down?

    Meanwhile in WoW, children npcs exist, and there is a boss that is made from the corpses of women and children and you hear their screams as you fight your way to it. Yay teen rating!

    but we cant have decent cleavage lol

    They have that too! Yay teen rating!
    This one has an eloquent and well thought out response to tha... Ooh sweetroll!
  • Nerouyn
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    AngryNord wrote: »
    Why should Matt Firor have to learn this? He has produced at least one MMO already - a very acclaimed one too - Dark Age of Camelot. Surely he already know these things?

    I'm very critical of some of the mistakes they made but this isn't fair.

    Different time. Different games - budget, complexity, IP, etc. etc. etc.. VERY, very different markets.

    Eg. DAOC was an acclaimed success with a mere 250k subscribers. ESO needed a hell of a lot more than that. Plus ESO had to complete with GW2 and their much cheaper (for players) B2P model. DAOC didn't have to face GW (which wasn't even a full MMO anyway) and it's B2P til about 4 or 5 years after it had released.

    DAOC had it easy!
    Actually he has to get credit for having changed. See this game really does adapt and change a LOT faster than most mmos I have played. They still make the same mistakes and have to react to player behavior. BUT they really do that and fix stuff. His teams still ignore player feedback during development but they do react to how people receive content very fast.

    I'm not so sure about that myself. I've been around in some fashion since before launch so I've seen a steady stream of improvements. And my personal experience of reporting bugs has been that they are very swiftly fixed. But they have been extremely slow to address certain basic but critical problems which still hinder the game. Problems which were pretty obvious and should never have existed in the first place.

    I couldn't point at anyone in the organisation and lay blame but the way I see it, there has been a serious failure to look at how different game systems interact with each other to produce a negative player experience. Quite a shame because other parts of the game are really good.

    Personally I don't think they're at the point yet where they be should be feeling or saying they are redeemed. But at least they seem to be moving in the right direction.
  • Sausage
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    I dont get it.
  • Egonieser
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    Redemption? As I see it, they are only digging their grave even deeper.
    Core issues still present since launch, new issues cropping up with every single update while the core issues still exist without being/unable to be looked at and fixed. The number of issues is exponentially growing, not decreasing to the point where they will run out of BandAid.
    This is not redemption, rebranding a game and releasing it on a different platform with the same and even new issues is far from it.
    Edited by Egonieser on September 20, 2015 10:40AM
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  • DaveTheMinion
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    I'm sorry if my post offends but over the last 15 years I have seen so many games wrecked by the community forcing developers to change this and that because they don't want to adapt they just want the game tailored to how they want to play it! trying to keep gamers happy is a thankless and unappreciated job and they are never going to please everyone.

    The developers would probably stay in touch more if the community were more respectful and approachable, but all I see are un constructive abusive comments thrown at them on a daily basis!!!

    Most of the changes in this game have been influenced by the community, if a developer wants to come on here and tell me I am wrong and that it was solely their idea then I will offer a sincere apology to all I have offended with my post.
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  • JD2013
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    I'm sorry if my post offends but over the last 15 years I have seen so many games wrecked by the community forcing developers to change this and that because they don't want to adapt they just want the game tailored to how they want to play it! trying to keep gamers happy is a thankless and unappreciated job and they are never going to please everyone.

    The developers would probably stay in touch more if the community were more respectful and approachable, but all I see are un constructive abusive comments thrown at them on a daily basis!!!

    Most of the changes in this game have been influenced by the community, if a developer wants to come on here and tell me I am wrong and that it was solely their idea then I will offer a sincere apology to all I have offended with my post.

    This is what I completely agree with.

    Most of the changes, balances, nerfs, VR levelling etc were all things that this community were screaming out for and yet they are still not happy. (Yes, VR levelling was added thanks to a very vocal community wanting to see all areas on one character.)

    Any time any of the staff around here open their mouths and say ANYTHING, they get shouted and screamed at. I see little but disrespect around here for all of the devs, community managers etc around here (With the one exception of Gina, who everyone appreciates, and rightfully so.)

    Being a game dev has to be one of the most thankless tasks because all you get is shouted at for this and that to change, and when it is changed you still get shouted at because you didn't change it to exactly how people wanted it their way.

    Matt Firor has a very tough job with this game. Because it is based upon one of the world's finest RPG properties, everyone has their perfect little idea of how an Elder Scrolls MMO should look. Try implementing all of those thousands of ideas and you will end up with an even bigger mess than we have now. (I, however do not think the game is a huge mess at all.)

    The thing is, I am not sure that the devs of this game have ever been allowed to do their version of the game since it was announced. They have spent so long doing fixes, changes, nerfs, then the console version, now more fixes, changes, nerfs, that their original vision of the game is probably lost. Now they are stuck fixing, nerfing and rinsing and repeating whilst trying to get out new content and appease a community which never seems to be happy. Never mind all the hatred this game got when it was first announced because "omg no! We can't have an Elder Scrolls MMO! How dare they!"

    Tbh i can't say as I blame the ZOS staff sometimes for being so quiet on us. They will just get shouted at if they rear their heads.

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  • FelixTheCatt
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    Sorry , but the reason the community heaps mainly criticism at ZOS is their own creation. Sure there will always be the portion of the crowd that will never be pleased no matter what. They are a pretty small minority from what I've experienced here. People are tired of hearing the same things over and over again or just flat being ignored completely.

    Seriously I remember how much flack there was over Skyrim given how buggy it was for ages. ESO feels like its constantly in a beta testing phase. If this were a newly released game heads would roll or should. Release new content when there are still so many bugs in this game still not fixed? Really?

    Communication. Not even going to bother commenting on this. Anyone even remotely familiar with these forums knows better than to believe its anything less than a joke. A 2 second post is not communication. Any time there is issues logging in , getting booted , load times or anything not working right is there ever a small sticky posted even acknowledging a particular issue. Never mind , god forbid , an expected timeline to a fix. If it is fixed.

    If your argument starts off "if they did that every time" ... that should tell you right there how bad this game is broken.
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  • ADarklore
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    I'll be happy if they fix the "falling through the world" problem which frequently occurs after logging in... had it happen three times yesterday- including 'falling to my death' while logging in where I was standing next to the banker in Grahtwood. Thing is, I fell through and died- while I was still suspended in the air over that apparently bottomless cavern below Grahtwood's bank.
    Edited by ADarklore on September 20, 2015 11:45AM
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  • Mojmir
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    JD2013 wrote: »
    I'm sorry if my post offends but over the last 15 years I have seen so many games wrecked by the community forcing developers to change this and that because they don't want to adapt they just want the game tailored to how they want to play it! trying to keep gamers happy is a thankless and unappreciated job and they are never going to please everyone.

    The developers would probably stay in touch more if the community were more respectful and approachable, but all I see are un constructive abusive comments thrown at them on a daily basis!!!

    Most of the changes in this game have been influenced by the community, if a developer wants to come on here and tell me I am wrong and that it was solely their idea then I will offer a sincere apology to all I have offended with my post.

    This is what I completely agree with.

    Most of the changes, balances, nerfs, VR levelling etc were all things that this community were screaming out for and yet they are still not happy. (Yes, VR levelling was added thanks to a very vocal community wanting to see all areas on one character.)

    Any time any of the staff around here open their mouths and say ANYTHING, they get shouted and screamed at. I see little but disrespect around here for all of the devs, community managers etc around here (With the one exception of Gina, who everyone appreciates, and rightfully so.)

    Being a game dev has to be one of the most thankless tasks because all you get is shouted at for this and that to change, and when it is changed you still get shouted at because you didn't change it to exactly how people wanted it their way.

    Matt Firor has a very tough job with this game. Because it is based upon one of the world's finest RPG properties, everyone has their perfect little idea of how an Elder Scrolls MMO should look. Try implementing all of those thousands of ideas and you will end up with an even bigger mess than we have now. (I, however do not think the game is a huge mess at all.)

    The thing is, I am not sure that the devs of this game have ever been allowed to do their version of the game since it was announced. They have spent so long doing fixes, changes, nerfs, then the console version, now more fixes, changes, nerfs, that their original vision of the game is probably lost. Now they are stuck fixing, nerfing and rinsing and repeating whilst trying to get out new content and appease a community which never seems to be happy. Never mind all the hatred this game got when it was first announced because "omg no! We can't have an Elder Scrolls MMO! How dare they!"

    Tbh i can't say as I blame the ZOS staff sometimes for being so quiet on us. They will just get shouted at if they rear their heads.

    I agree with some of this, to say though that the community has a major influence is false IMO.
    how many changes have been made that were stealth nerfs, not needed, useless, and crippling for most of the community?
    they break more than they fix, I think its quiet on their end because they have nothing to say in their defense.

    looking back at some things they had planned, they should have added,even now people ask for them(UI interface, minimap)
    I would have loved personally to see the warden class come into the game.
    I think these guys have a relatively easy job for what they know and what they do, matt should have no problem giving direction with his resume. seems more of a "were doing it our way and we don't care" attitude.
  • UltimaJoe777
    UltimaJoe777
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    Lots of white washing here, the game has too many problems as of now and I'm sure Zeni does not even try to get new customers, they will just try to support this MMO on smale scale to the end to this console life cycle and than fold it.

    Still many bugs, huge exploits, korean grind, no catch up system for newcomers (there's something called champion points ingame making veteran players even more powerful - no serious pvp player is wasting his time with this game); balance and economy on console already in the dust thanks to PC-transfers (not only the char, but also money, items, etc.!) that new DLC encourages zerging and ganking, no text chat , bad group finder not working at all. Usual mmo problems like inbalances of course also exist.

    If u dont have this game yet, dont waste ur time try catching up, its not worth it.

    this guy hit the nail. :)

    So much naysaying. This guy obviously hates the game and is trying to make it look bad. A true reviewer though also points out the positive aspects and not just the negative.
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • NadiusMaximus
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    Mojmir wrote: »
    JD2013 wrote: »
    I'm sorry if my post offends but over the last 15 years I have seen so many games wrecked by the community forcing developers to change this and that because they don't want to adapt they just want the game tailored to how they want to play it! trying to keep gamers happy is a thankless and unappreciated job and they are never going to please everyone.

    The developers would probably stay in touch more if the community were more respectful and approachable, but all I see are un constructive abusive comments thrown at them on a daily basis!!!

    Most of the changes in this game have been influenced by the community, if a developer wants to come on here and tell me I am wrong and that it was solely their idea then I will offer a sincere apology to all I have offended with my post.

    This is what I completely agree with.

    Most of the changes, balances, nerfs, VR levelling etc were all things that this community were screaming out for and yet they are still not happy. (Yes, VR levelling was added thanks to a very vocal community wanting to see all areas on one character.)

    Any time any of the staff around here open their mouths and say ANYTHING, they get shouted and screamed at. I see little but disrespect around here for all of the devs, community managers etc around here (With the one exception of Gina, who everyone appreciates, and rightfully so.)

    Being a game dev has to be one of the most thankless tasks because all you get is shouted at for this and that to change, and when it is changed you still get shouted at because you didn't change it to exactly how people wanted it their way.

    Matt Firor has a very tough job with this game. Because it is based upon one of the world's finest RPG properties, everyone has their perfect little idea of how an Elder Scrolls MMO should look. Try implementing all of those thousands of ideas and you will end up with an even bigger mess than we have now. (I, however do not think the game is a huge mess at all.)

    The thing is, I am not sure that the devs of this game have ever been allowed to do their version of the game since it was announced. They have spent so long doing fixes, changes, nerfs, then the console version, now more fixes, changes, nerfs, that their original vision of the game is probably lost. Now they are stuck fixing, nerfing and rinsing and repeating whilst trying to get out new content and appease a community which never seems to be happy. Never mind all the hatred this game got when it was first announced because "omg no! We can't have an Elder Scrolls MMO! How dare they!"

    Tbh i can't say as I blame the ZOS staff sometimes for being so quiet on us. They will just get shouted at if they rear their heads.

    I agree with some of this, to say though that the community has a major influence is false IMO.
    how many changes have been made that were stealth nerfs, not needed, useless, and crippling for most of the community?
    they break more than they fix, I think its quiet on their end because they have nothing to say in their defense.

    looking back at some things they had planned, they should have added,even now people ask for them(UI interface, minimap)
    I would have loved personally to see the warden class come into the game.
    I think these guys have a relatively easy job for what they know and what they do, matt should have no problem giving direction with his resume. seems more of a "were doing it our way and we don't care" attitude.



    Not to mention the pages of things still not fixed after a year that we have been screaming at them to fix, thier response being, "oh, we are looking into it, send us a video of what you're doing so we can try to replicate the problem."


    Tbh the game was released three years too early.
  • Yolokin_Swagonborn
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    “The big lesson though is that for games of this type, you can fix problems and people will come back,” he says. “You have to make sure you’re always telling people what you’re doing, that you’re open and honest..."

    Open and Honest huh. So Mat,
    • did you reduce the drop rates of trophies after the first week of IC launch? If so, why wasn't this in the patch notes?
    • did you intentionally suppress every existing gear set that had jewelry other than Agility/Willpower/Endurance?
    • Do you intend leave Trials and DSA at v14 or will you allow those activities AND the gear they offer to occur at V16?


    Let's have some openness and honesty. I'm waiting.
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