Problems logging in?

Vac333
Vac333

Having problems: I am not able to log in.
Is it just me or are the servers clogged?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Could you elaborate? Are you getting a specific error?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Vac333
    Vac333
    error 201 (7:4:418:1007)
  • Robbmrp
    Robbmrp
    ✭✭✭✭✭
    Vac333 wrote: »
    error 201 (7:4:418:1007)

    Error 201 is an erroneous error that always occurs on patch days. Close out the launcher repeatedly until you get the Play Option. That's all I ever need to do for it.
    NA Server - Kildair
  • Vac333
    Vac333
    I have the play button....
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Could you please check out and try the troubleshooting steps in our Support knowledgebase for error 201?

    https://help.elderscrollsonline.com/app/answers/detail/a_id/2006/

    (It is possible the login server is just congested, as you guessed.)
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Robbmrp
    Robbmrp
    ✭✭✭✭✭
    Vac333 wrote: »
    I have the play button....

    Does the error still show though? I close out the launcher until the error no longer shows and it just says Play.
    NA Server - Kildair
  • Okroki
    Okroki
    Soul Shriven
    just 5 gb patch ?
  • Vac333
    Vac333
    now error 301 (3:1:644:10013)



    and the trouble shooting does nothing

    hopping just congestion
  • Vac333
    Vac333
    Robbmrp wrote: »
    Vac333 wrote: »
    I have the play button....

    Does the error still show though? I close out the launcher until the error no longer shows and it just says Play.

    error is not with the launcher, it is with the log in screen
  • AtmaDarkwolf
    AtmaDarkwolf
    ✭✭✭
    after login(user/pass) just infinite loading screen.

    No error. Just infinite load.
  • Robbmrp
    Robbmrp
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    I don't recall error 301 as it's not a common one for me. Hopefully @ZOS can help you out there. It sounds like your 201 error has been resolved.
    NA Server - Kildair
  • Vac333
    Vac333
    error 301 is not able to connect to log-in server
  • Robbmrp
    Robbmrp
    ✭✭✭✭✭
    Vac333 wrote: »
    error 301 is not able to connect to log-in server

    Sounds like a time out issue. @ZOS is going to request you restart your modem/router anyway so you might as well start there if you haven't already.
    NA Server - Kildair
  • Vac333
    Vac333
    Robbmrp wrote: »
    Vac333 wrote: »
    error 301 is not able to connect to log-in server

    Sounds like a time out issue. @ZOS is going to request you restart your modem/router anyway so you might as well start there if you haven't already.

    not doing that, everything else is working, including 2 other games

  • Vac333
    Vac333
    just got update notice for graphics card, will try again after graphics update
  • Kalfis
    Kalfis
    ✭✭✭✭
    This why no one is in Imperial City? I'm literally the only person on DC here on Azuras Star
  • Vac333
    Vac333
    I would like to thank ZOS_JessicaFolsom
    http://forums.elderscrollsonline.com/en/profile/ZOS_JessicaFolsom

    fastest responce from a GM since Tabula Rasa
  • skillastat
    skillastat
    ✭✭✭✭
    I know someone who could say something intelligent about this........


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    *All characters are EP, except for one DC.


    French Canadian!
  • Vac333
    Vac333
    still no luck logging in
    Error 301

    and the announcements are not loading
  • Vac333
    Vac333
    did a full repair scan.. still Error 301
  • Vac333
    Vac333
    i am in

    it was slow getting in, very long loading screens
  • emeraldbay
    emeraldbay
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    I've been having the same issue. Ah well, might as well do something productive for once.

    ...*cringes*
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