The issues on the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Problems logging in?

Vac333
Vac333

Having problems: I am not able to log in.
Is it just me or are the servers clogged?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Could you elaborate? Are you getting a specific error?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Vac333
    Vac333
    error 201 (7:4:418:1007)
  • Robbmrp
    Robbmrp
    ✭✭✭✭✭
    Vac333 wrote: »
    error 201 (7:4:418:1007)

    Error 201 is an erroneous error that always occurs on patch days. Close out the launcher repeatedly until you get the Play Option. That's all I ever need to do for it.
    NA Server - Kildair
  • Vac333
    Vac333
    I have the play button....
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Could you please check out and try the troubleshooting steps in our Support knowledgebase for error 201?

    https://help.elderscrollsonline.com/app/answers/detail/a_id/2006/

    (It is possible the login server is just congested, as you guessed.)
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Robbmrp
    Robbmrp
    ✭✭✭✭✭
    Vac333 wrote: »
    I have the play button....

    Does the error still show though? I close out the launcher until the error no longer shows and it just says Play.
    NA Server - Kildair
  • Okroki
    Okroki
    Soul Shriven
    just 5 gb patch ?
  • Vac333
    Vac333
    now error 301 (3:1:644:10013)



    and the trouble shooting does nothing

    hopping just congestion
  • Vac333
    Vac333
    Robbmrp wrote: »
    Vac333 wrote: »
    I have the play button....

    Does the error still show though? I close out the launcher until the error no longer shows and it just says Play.

    error is not with the launcher, it is with the log in screen
  • AtmaDarkwolf
    AtmaDarkwolf
    ✭✭✭
    after login(user/pass) just infinite loading screen.

    No error. Just infinite load.
  • Robbmrp
    Robbmrp
    ✭✭✭✭✭
    I don't recall error 301 as it's not a common one for me. Hopefully @ZOS can help you out there. It sounds like your 201 error has been resolved.
    NA Server - Kildair
  • Vac333
    Vac333
    error 301 is not able to connect to log-in server
  • Robbmrp
    Robbmrp
    ✭✭✭✭✭
    Vac333 wrote: »
    error 301 is not able to connect to log-in server

    Sounds like a time out issue. @ZOS is going to request you restart your modem/router anyway so you might as well start there if you haven't already.
    NA Server - Kildair
  • Vac333
    Vac333
    Robbmrp wrote: »
    Vac333 wrote: »
    error 301 is not able to connect to log-in server

    Sounds like a time out issue. @ZOS is going to request you restart your modem/router anyway so you might as well start there if you haven't already.

    not doing that, everything else is working, including 2 other games

  • Vac333
    Vac333
    just got update notice for graphics card, will try again after graphics update
  • Kalfis
    Kalfis
    ✭✭✭✭
    This why no one is in Imperial City? I'm literally the only person on DC here on Azuras Star
  • Vac333
    Vac333
    I would like to thank ZOS_JessicaFolsom
    http://forums.elderscrollsonline.com/en/profile/ZOS_JessicaFolsom

    fastest responce from a GM since Tabula Rasa
  • skillastat
    skillastat
    ✭✭✭✭
    I know someone who could say something intelligent about this........


    HEY VSAUCE, MICHAEL HERE
    (PC NA)
    -Saulo Stamina Sorcerer
    -skillastat Stamina Nightblade
    -a blade spirit Stamina Templar
    -Ultima Online I Magicka Dragonknight
    -'Solo DC* Stamina Sorcerer
    -'Ultima Online Stamina Dragonknight
    -Nerd Dk Tank Dragonknight
    -Solochi Magicka Sorcerer
    -Solo Lucci Magicka Nightblade
    -Sølomon Magicka Warden

    *All characters are EP, except for one DC.


    French Canadian!
  • Vac333
    Vac333
    still no luck logging in
    Error 301

    and the announcements are not loading
  • Vac333
    Vac333
    did a full repair scan.. still Error 301
  • Vac333
    Vac333
    i am in

    it was slow getting in, very long loading screens
  • emeraldbay
    emeraldbay
    ✭✭✭✭✭
    I've been having the same issue. Ah well, might as well do something productive for once.

    ...*cringes*
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