Does Zeni want a boycott?

corwinDA · August 2015

These server stability issues have gone on longer than they ever should have and the hate thats been coming up from them are closing in on a boiling point. As a retail manager if I treated my customers in such a way I would be out of business fast. I had two groups I ran with in trials today mention organizing a crown store boycott until they actually pull real effort into fixing the server stability.

Im sure this thread would be locked soon but at least that means someone on admin side saw it and maybe they would tell their boss hey the players are looking at ways to affect our income.

phairdon · August 2015

This may not just be an issue with ESO.

Sounomi · August 2015

The internet is experiencing nationwide outages right now. ZOS has no control over it.

https://downdetector.com/status/att/map
https://downdetector.com/status/level3/map

Reeko · August 2015

These things happen to any online game from time to time. Even to this day, WoW has server crashes. Plus, i doubt a few people boycotting would make a difference.

UltimaJoe777 · August 2015

corwinDA wrote: »

These server stability issues have gone on longer than they ever should have and the hate thats been coming up from them are closing in on a boiling point. As a retail manager if I treated my customers in such a way I would be out of business fast. I had two groups I ran with in trials today mention organizing a crown store boycott until they actually pull real effort into fixing the server stability.

Im sure this thread would be locked soon but at least that means someone on admin side saw it and maybe they would tell their boss hey the players are looking at ways to affect our income.

If it does get locked it is because there is already a thread about the downtime. Also as phairdon said this seems to be an issue with the server side and not Zenimax. There are apparently widespread outages across the USA and 1 of them is where the ESO megaservers are based, hence the downtime.

In short for once this is not Zenimax's fault.

SeattleSiren · August 2015

Have you not looked into it, there are NATION wide issues ....its not Zeni's fault.. https://downdetector.com/

https://downdetector.com/status/level3/map/

UrQuan · August 2015

If you checked the thread where @ZOS_GinaBruno is posting you might have realized that it looks like this is a massive USA outage problem which is unrelated to the ESO servers...

ontheleftcoast · August 2015

Sounomi wrote: »

The internet is experiencing nationwide outages right now. ZOS has no control over it.

https://downdetector.com/status/att/map
https://downdetector.com/status/level3/map

I wouldn't put too much stock in those maps. I'm supposedly in the middle of the Seattle outage yet have no trouble with the intertubez. On the other hand it is possible this is some sort of internet glitch and not ZOS. I guess we'll see what happens.

UrQuan · August 2015

ontheleftcoast wrote: »

Sounomi wrote: »

The internet is experiencing nationwide outages right now. ZOS has no control over it.

https://downdetector.com/status/att/map
https://downdetector.com/status/level3/map

I wouldn't put too much stock in those maps. I'm supposedly in the middle of the Seattle outage yet have no trouble with the intertubez. On the other hand it is possible this is some sort of internet glitch and not ZOS. I guess we'll see what happens.

And if you're not trying to connect to any servers that are handled by Level3 in the areas where Level3 is showing outages, then you wouldn't...

LADYKiLLER · August 2015

As a retail manager, I'd say you're vastly under qualified in your understanding of the subject matter to make such ridiculous demands. Boycott because an ambitious MMO based on a huge megaserver isn't 100% perfect and online ALL THE TIME?

Redguard, please.

RoadPsychlist · August 2015

It's far easier for me to *** about something than actually take the time to look things up and figure out the real cause.

Jeez.

You people are simply asking just too much.

Uncle_Voodoo · August 2015

Looks like someone needs to do some research about how how Internet business is run and what data centers are before just starting a rant.

It would be like your customers getting po'd at you because there was a power outage in your area and you couldn't open your store.

UrQuan · August 2015

Uncle_Voodoo wrote: »

Looks like someone needs to do some research about how how Internet business is run and what data centers are before just starting a rant.

It would be like your customers getting po'd at you because there was a power outage in your area and you couldn't open your store.

Back when I worked in a bank branch, we actually had this happen. Power outage covering about 8 city blocks, with our branch right in the middle... Obviously for security reasons we had to close down, not let anyone in, and lock all the cash up in the vault. Yup, of course we had folks yell at us for not being open.

Recremen · August 2015

Last I checked the problem was with specific Internet Service Provider. If you are in the middle of an "outage zone" and still have fine internet, you are using a working ISP. The NA servers are not using a working ISP, so even if yours is working, you cannot connect to them. This is not a ZOS issue, it is an ISP issue.

Carde · August 2015

RA RA RA, no crowns until you get a better ISP

JDar · August 2015

There is rational criticism and there is irrational lashing out at Zenimax.

For instance, I was having to explain to people that @ZOS_BrianWheeler is not Stendarr of Cyrodiil, and he only designs PvP. He has nothing to do with the lag. He's not an engineer. And people were like "Well who am I supposed to blame? He's in charge of Cyrodiil right? It's his fault! He could be doing something and he's not doing it!"

Put down the pitchforks people. ZoS is not monolithic, there are different departments and complex problems that can't just be solved by the flip of a switch. Screaming "fix the laaaag ermagerhd" is not really helpful.

I'm not trying to brown nose here but a lot of the criticism of ZoS is way too toxic.

neueregel · August 2015

Recremen wrote: »

Last I checked the problem was with specific Internet Service Provider. If you are in the middle of an "outage zone" and still have fine internet, you are using a working ISP. The NA servers are not using a working ISP, so even if yours is working, you cannot connect to them. This is not a ZOS issue, it is an ISP issue.

lets use the old dixie cup toy phone scenario to try to splane to these people... You see, you can poke a hole in two dixie cups and add a string connecting the two... On one end you can talk into the cup and the other person can hear u, and visa versa... but... if someone cuts the string... BAM, no more talky talky...

As in the case here, the string was cut between your dixie cup, and ZOS' dixie cup...

End of tutorial...

JDar · August 2015

Uncle_Voodoo wrote: »

Looks like someone needs to do some research about how how Internet business is run and what data centers are before just starting a rant.

It would be like your customers getting po'd at you because there was a power outage in your area and you couldn't open your store.

Yeah that sort of thing used to happen to me a lot. It's why I don't work for an ISP any more. All the "where's my innernetz!?!?" got really tiresome really fast.

LADYKiLLER · August 2015

JDar wrote: »

Uncle_Voodoo wrote: »

Looks like someone needs to do some research about how how Internet business is run and what data centers are before just starting a rant.

It would be like your customers getting po'd at you because there was a power outage in your area and you couldn't open your store.

Yeah that sort of thing used to happen to me a lot. It's why I don't work for an ISP any more. All the "where's my innernetz!?!?" got really tiresome really fast.

Any customer service role, really.

"IF YOU DON'T FIX THIS I'LL TAKE MY BUSINESS ELSEWHERE."

Don't let the door hit you on the way out, lady.

Vraedlich · August 2015

neueregel wrote: »

Recremen wrote: »

Last I checked the problem was with specific Internet Service Provider. If you are in the middle of an "outage zone" and still have fine internet, you are using a working ISP. The NA servers are not using a working ISP, so even if yours is working, you cannot connect to them. This is not a ZOS issue, it is an ISP issue.

lets use the old dixie cup toy phone scenario to try to splane to these people... You see, you can poke a hole in two dixie cups and add a string connecting the two... On one end you can talk into the cup and the other person can hear u, and visa versa... but... if someone cuts the string... BAM, no more talky talky...

As in the case here, the string was cut between your dixie cup, and ZOS' dixie cup...

End of tutorial...

The hell is a "dixie cup"?

neueregel · August 2015

alexrpm.mailb16_ESO wrote: »

neueregel wrote: »

Recremen wrote: »

Last I checked the problem was with specific Internet Service Provider. If you are in the middle of an "outage zone" and still have fine internet, you are using a working ISP. The NA servers are not using a working ISP, so even if yours is working, you cannot connect to them. This is not a ZOS issue, it is an ISP issue.

lets use the old dixie cup toy phone scenario to try to splane to these people... You see, you can poke a hole in two dixie cups and add a string connecting the two... On one end you can talk into the cup and the other person can hear u, and visa versa... but... if someone cuts the string... BAM, no more talky talky...

As in the case here, the string was cut between your dixie cup, and ZOS' dixie cup...

End of tutorial...

The hell is a "dixie cup"?

You must be a youngin...

https://en.wikipedia.org/wiki/Paper_cup

Vraedlich · August 2015

Internet down for several hours in the UK here last night, now something in the US.

usmcjdking · August 2015

LADYKiLLER wrote: »

Redguard, please.

Vraedlich · August 2015

neueregel wrote: »

You must be a youngin...

https://en.wikipedia.org/wiki/Paper_cup

I'm 33 years old.
Maybe its a yank thing.

JDar · August 2015

LADYKiLLER wrote: »

JDar wrote: »

Uncle_Voodoo wrote: »

Looks like someone needs to do some research about how how Internet business is run and what data centers are before just starting a rant.

It would be like your customers getting po'd at you because there was a power outage in your area and you couldn't open your store.

Yeah that sort of thing used to happen to me a lot. It's why I don't work for an ISP any more. All the "where's my innernetz!?!?" got really tiresome really fast.

Any customer service role, really.

"IF YOU DON'T FIX THIS I'LL TAKE MY BUSINESS ELSEWHERE."

Don't let the door hit you on the way out, lady.

Sorry for going off topic, but I actually said that to a customer one time (in more polite language. I referred him to one of our competitors.) He said "You guys are constantly having problems, what is going on down there?" He refused to listen when I told him that the entire state was offline because of a problem at the backbone level and kept going after us like it was our fault.

He then became enraged because I told him we didn't need his business any more. LOL he wanted to keep using us as his own personal punching bag. Moral of the story: some people just want to use others as an emotional toilet because they are immature.

miked83b14_ESO · August 2015

First time playing a massive multiplayer online game? These things happen. I'm actually surprised it hasn't happened more often for ESO.

RatedChaotic · August 2015

Sounomi wrote: »

The internet is experiencing nationwide outages right now. ZOS has no control over it.

https://downdetector.com/status/att/map
https://downdetector.com/status/level3/map

Lmao people will believe anything. How's it nationwide outages and I've been online all day playing with no issues? But ESO servers are down!! Its the apocalypse!

neueregel · August 2015

alexrpm.mailb16_ESO wrote: »

neueregel wrote: »

You must be a youngin...

https://en.wikipedia.org/wiki/Paper_cup

I'm 33 years old.
Maybe its a yank thing.

I'm 49, live in Dallas... not a yankee...

notimetocare · August 2015

corwinDA wrote: »

These server stability issues have gone on longer than they ever should have and the hate thats been coming up from them are closing in on a boiling point. As a retail manager if I treated my customers in such a way I would be out of business fast. I had two groups I ran with in trials today mention organizing a crown store boycott until they actually pull real effort into fixing the server stability.

Im sure this thread would be locked soon but at least that means someone on admin side saw it and maybe they would tell their boss hey the players are looking at ways to affect our income.

You would get fired, it would be unlikely that your business dies out. Bit of a difference.

Thread wont get locked but you will get mocked.

Your tiny boycott will barely make them notice anything. Especially since IC in a few days. Good luck getting people to boycott new content.

notimetocare · August 2015

JDar wrote: »

LADYKiLLER wrote: »

JDar wrote: »

Uncle_Voodoo wrote: »

Looks like someone needs to do some research about how how Internet business is run and what data centers are before just starting a rant.

It would be like your customers getting po'd at you because there was a power outage in your area and you couldn't open your store.

Yeah that sort of thing used to happen to me a lot. It's why I don't work for an ISP any more. All the "where's my innernetz!?!?" got really tiresome really fast.

Any customer service role, really.

"IF YOU DON'T FIX THIS I'LL TAKE MY BUSINESS ELSEWHERE."

Don't let the door hit you on the way out, lady.

Sorry for going off topic, but I actually said that to a customer one time (in more polite language. I referred him to one of our competitors.) He said "You guys are constantly having problems, what is going on down there?" He refused to listen when I told him that the entire state was offline because of a problem at the backbone level and kept going after us like it was our fault.

He then became enraged because I told him we didn't need his business any more. LOL he wanted to keep using us as his own personal punching bag. Moral of the story: some people just want to use others as an emotional toilet because they are immature.

Shoulda made up a new word for that line: immanure.

Carde · August 2015

RatedChaotic wrote: »

Sounomi wrote: »

The internet is experiencing nationwide outages right now. ZOS has no control over it.

https://downdetector.com/status/att/map
https://downdetector.com/status/level3/map

Lmao people will believe anything. How's it nationwide outages and I've been online all day playing with no issues? But ESO servers are down!! Its the apocalypse!

I haven't seen a single bit about any outages anywhere except these forums. I don't doubt that there's a line down between ZOS and the servers, but its definitely being blown up a bit.