Maintenance for the week of May 20:
• PC/Mac: No maintenance – May 20
• NA megaservers for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – May 22, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – May 22, 4:00AM EDT (8:00 UTC) - 6:00PM EDT (22:00 UTC) https://forums.elderscrollsonline.com/en/discussion/658773
Hello Zenimax I've been trying to mail stuff to friends in the game but it brings up s message saying the gamertag you've entered does not exist. Is there any way you can fix this?
When you select their name to send mail select view gamercard first. Then back out and select mail. Then try again. This "should" work for the current session and all other new messages in that session. Meaning if you log out and back in you have to view gamercard again before sending any new mail.
Not a fix. Just a way to work around the issue. Better than no mail at all.