All of my friends on my friends list no longer shows up under the Social menu. Perhaps this is a wonky bug... or maybe I'm an extremely unlikeable person and everyone unfriended me at the same time.
I've also tried those options, even adding and deleting a friend. Still blank.
When you readded did you do it from ESO or PS4(would assume Xbox is the same procedure)? I have had the bug since launch, usually if I delete them and readd from ESO they pop back in but last night I noticed that the person in my group was not in my friends list in game but was in my friends list on PS4 and I had originally added her from PS4 but then after she logged off I noticed she was in my friends list so really weird. The list of people in your guilds seems to work fine so I usually just use those.
PS4 NA AD GM formerly known as GM of "The Children of the Void"
9 trait crafter I do all the things (Yes I mean ALL the things ;0).
My friends list has worked perfectly since I bought the game. It just recently crapped out. But yes, using the guild lists in the meantime is a good workaround. But I had to create a separate guild with my closest friends that I send mail to regularly since there are 400+ people in the guild we currently share.