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Pre ordered TESOTU and got nothing. No pre order bonus. No imperial either

takeomasaki89
I have pre ordered and got the regular edition. I have a few friends with the same problem. Is this happening anyone else? Could you please look into it for us. I can give you their psn names too. Apart from all that great game and much smoother launch than I expected. I still can play the game but I want a horse.
  • Draxeus1
    Draxeus1
    Soul Shriven
    I pre order too, when you were in the game did you try pressing and holding down on the touch pad? If not then try that as that is how you summon your horse
  • takeomasaki89
    No that doesn't work. I payed for TU and not got that either
  • Impactzz
    Impactzz
    Soul Shriven
    Same thing for me too I pre-ordered Elder Scrolls Online: Tamriel Unlimited Imperial Edition and didn't get any of the items at all. Glad to know theres other people having the same problem as me.

    PSN: TheImpactzz
  • NeonDragoon
    i have the Same incadent to, Pre-ordered on PSN digital download and have not got my content ingame yet all do it LIsted in my PSN>account Information section,
  • lvillanueva5
    lvillanueva5
    Soul Shriven
    Did you guys go into your collections screen or mail screen? I pre-ordered through the PS store and when I got out of the beginning tutorial area, went into collections/mail (can't remember which) and it was there.
  • A_Lama_Snackbar
    i have the SamePre-ordered on PSN digital download and have not got my content ingame yet . i also bought crowns aand they are not in game either. i need my horse
  • Amarogine
    Amarogine
    Soul Shriven
    For the horse I am pretty sure you have to go to a Stable and purchase it for 1 gold.
  • Dagoth_Rac
    Dagoth_Rac
    ✭✭✭✭✭
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    Amarogine wrote: »
    For the horse I am pretty sure you have to go to a Stable and purchase it for 1 gold.

    You used to have to buy it before they added the "Collections" feature. Now the Imperial Horse should be in the Collections screen and you just need to set it as active.
  • JakeN7
    JakeN7
    Soul Shriven
    Having the same problem. I pre ordered off psn and have no items at all and I bought the imperial edition it's really getting on my nerves
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    This is something we're aware of, and are working on getting it fixed.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • LaxWoW18
    LaxWoW18
    This is something we're aware of, and are working on getting it fixed.

    any idea on an ETA?
  • Ciccero
    Ciccero
    Soul Shriven
    Have the exact same issue
  • afarce
    afarce
    Soul Shriven
    Same here, I pre ordered through the ps store and didn't get the items
  • Paddye1989
    Yeah me too and bought crowns 24 hours ago that I haven't received hope they fix this soon I just want a horse!!!!!
  • takeomasaki89
    Yea I tried everything. Even deleted and reinstalled after. Still nothing. No horse in stable either for 1 gold.any word on a fix coming out.
  • Zurick
    Zurick
    Soul Shriven
    Thought I was crazy. Thank god there's a fix coming!
  • Vinyl_Scrtch
    Hey give them a break and maybe they will gives us free moneys in game
  • MYTTH
    MYTTH
    Soul Shriven
    I have the physical imperial edition, entered the code for the imperial content and it went through, but its not there in game, I also bought crowns which havent showed up in game either, I hope they fix this soon, I already had to pick a nord over imperial...
  • Heartlet
    Heartlet
    Hi there!
    I pre ordered the game as well, and nothing came! But after incremental patch 1.00.5 (the most recent patch for Xbox and PS4) the Things that came with pre ordering the game came. Maybe you need to update the game?

    Hope this helps! :)
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