Purchased ESO Plus, no crowns.

MCFC_Ste · August 2015

Does the problem of people purchasing ESO Plus but not getting their crowns still exist? I purchased a month last night on my Xbox One but still haven't got any crowns, I wanted to use them to get some xp scrolls.

MCFC_Ste · August 2015

I have already received a response from Mucrosoft telling me it's not their end and it's a Zenimax issue.

robwolf666 · August 2015

I got my crowns subbing thru the game and xbl. I'm just not seeing this suppose boost to xp, gold etc...Unless the boost is so small you don't notice. Just hope there's some non-Cyrodil dlc soon to make the sub worth it, or I'll be going back to free play, 'cause so far there's no difference I can see.

MCFC_Ste · August 2015

The boost is pretty unprovable (at least before vet levels).

Go to the area in the menu titled character and in your boobs it should say "ESO Plus member"

I'd definitely rather have the crowns than that.

MCFC_Ste · August 2015

We shouldn't have to feel like we have to fight to get something we've paid for.

Balibe · August 2015

I received my ESO+ 1500 crowns on my first renewal. It will be the end of the month for the next renewal. I can post back then if I get them

Have you reset the XB1 from Settings ----> Power?

MCFC_Ste · August 2015

The picking and choosing which users to reply to and address leaves me feeling even more alienated to be honest.

ZOS_GaryA · August 2015

Hi @MCFC_Ste,

It can sometimes take up to 48 hours for Crowns to come through a subscription renewal. If you don't have your Crowns after that point, please contact our support team.

Note that often times, the first response to Crown issues is to contact Microsoft, which you already have. This is just to make sure that the transaction has cleared on their end. If you receive a response similar to this, please reply to the ticket and let our support team know that you have already performed this step and they'll be happy to help you from there.