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https://forums.elderscrollsonline.com/en/discussion/683901

Game Over, quest The Prisoner of Jathsogur cannot be completed

Solo95
Solo95
Soul Shriven
I told my friend he should buy ESO, now I am telling him not to. Once you get to The Prisoner of Jathsogur quest the game is over. I have been watching the mob spawn and die for three nights along with hundreds of other players who can't complete the quest. I am so mad, I heard this problem has existed for 4 patches and they don't care.
  • Funkopotamus
    Funkopotamus
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    Wrong I just completed it like 30 minutes ago.

    You should either go to another zone where there are no players standing around at the TOP of the room or try to do it at non peak times.

    I will admit my other toon was outside killing those bandits and got lucky and was falged as completed because someone else finished it.

    [Moderator Note: Edited per our rules on Rude and Insulting comments]
    Edited by ZOS_MatM on July 27, 2015 11:18AM
    Anything useful that players are wanting added into the game all fall under the category of "Yer ruinin my 'mersion!" Sallington
  • 21jws10
    21jws10
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    Log in and out in the room multiple times until you spawn in a working instance, worked for me, took four or less times.
    PS4 | EU | falout565 | Looking for PvP group, messsage me, BWB
  • 21jws10
    21jws10
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    21jws10 wrote: »
    Log in and out in the room multiple times until you spawn in a working instance, worked for me, took four or less times.

    *EDIT* Four or less times logging out, not killing. You go down then some people attack the silvenar, then you defend him, then you go upstairs and kill the captor.
    PS4 | EU | falout565 | Looking for PvP group, messsage me, BWB
  • Funkopotamus
    Funkopotamus
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    Reminds me of the idiots screaming in chat about the Bewitchers not spawning....

    People need to understand and actually read how a quest is ment to be ran and not just OMGSMASHTEH[A]Button at every quest giver..
    Anything useful that players are wanting added into the game all fall under the category of "Yer ruinin my 'mersion!" Sallington
  • Solo95
    Solo95
    Soul Shriven
    I have no control over what everyone else does. I am at the mercy of trolls?
  • CapnPhoton
    CapnPhoton
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    I finished it this morning. I just got lucky that there were not many people there and I pulled her right downstairs. About a dozen others ran down and got the update too. It was either luck or they patched it.
    Xbox One NA Aldmeri Dominion
  • phairdon
    phairdon
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    ✭✭
    Boy oh boy this reminds me of quests after initial release. Groups of players camped at certain spawn points waiting for a quest boss to appear. You have my sympathy.
    Your immersion is breaking my entitlement. Buff Sorc's. Darkshroud the cremator Death by furRubeus BlackFluffy knight BladesThe Fat PantherPsijic Fungal SausageFlesheater the VileCaspian Rafferty FernsbyArchfiend Warlock PiersThe Black BishopEvil Wizard Lizard (EU)Neberra Vestige Fajeon (EU)Salanis Deathstick (EU)Blood Mage Alchemist (EU)
  • Solo95
    Solo95
    Soul Shriven
    I am on XBOX and now I am trying logging in and out, but to no avail. Every time I enter the same thing... a bunch of people standing around complaining that the spawn is being killed. I don't even know if she should be killed or not.
  • Violynne
    Violynne
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    Solo95 wrote: »
    Once you get to The Prisoner of Jathsogur quest the game is over.
    This topic is getting old. It amazes me how fast people run to the internet to complain but can't take a few moments to read.

    Yes, it's glitched, and yes, ZoS is aware of it. There are some helpful tips to complete it, but here's the thing:
    Your game is not over.

    This isn't a part of the MQ. While it is a quest to complete to get 100% in Auridon quest line, just be a little patient and try again every so often.

    It's obviously not going anywhere.

    Oh, and ZoS stated they have to re-write the quest, because it can't be fixed with a patch.
  • Solo95
    Solo95
    Soul Shriven
    OK, I will abandon this quest. What a solution. I heard it was important, but hopefully not.
  • Miqula
    Miqula
    She does not need to go down stairs. The quest works. The idiots standing in the room have no idea how the quest works.

    You zone in, kill her where she stands, you talk to the silvanar down stairs, you defend him against 3 waves plus the chief down stairs, you win.

    If you pull her down stairs while the wave script is running or the wave portion gets pulled upstairs while there is a capture up... The quest bugs until that version of the tower is emptied of every person on the quest. The big is contagious ( Ty local quest sharing ) and if that tower version never emptied out all day... No one in that version ( and no one downing into that version ) can complete the quest. No amount of waiting , no amount of forcing her down stairs, no nothing will correct it.

    You have to get yourself into a clean instance by either logging in and out ( standing right in the room ) or log in during low population times when you can spawn in an instance basically alone. So best to log in and out early in AM.. To have the best chance at popping into a clean version of the instance. Everyone on the quest resetting at the tree works too, but good luck with that... Always 3-10 people not using voice chat.

    If you pop in a version that is killing the waves, skip killing the capture and run down stairs and you will get completion credit as long as you're down stairs when the chief dies.

    Watch the YouTube video " the prisoner of jathsogar"... The last 3 min shows how the quest works when it isn't already broken. If everyone would understand how it works and how it's fixxes.... Everyone could complete the quest. I wish the GM who posted the go down stairs comment would watch the video and test the quest themselves and retract the incorrect comment about pulling her down stairs. That's not how it's done. I understand you could coincendently pull her down and not bug it out... But it not necessary and it is one way to possibly bug your quest, if the wave script is running too.

    Also, this quest can be skipped and you can go ahead to reapers without loosing out and come back another time to complete this quest for the SP.
    Edited by Miqula on July 17, 2015 2:56AM
  • phairdon
    phairdon
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    ✭✭
    Solo95 wrote: »
    OK, I will abandon this quest. What a solution. I heard it was important, but hopefully not.

    Abandoning quests lets you restart them.
    Your immersion is breaking my entitlement. Buff Sorc's. Darkshroud the cremator Death by furRubeus BlackFluffy knight BladesThe Fat PantherPsijic Fungal SausageFlesheater the VileCaspian Rafferty FernsbyArchfiend Warlock PiersThe Black BishopEvil Wizard Lizard (EU)Neberra Vestige Fajeon (EU)Salanis Deathstick (EU)Blood Mage Alchemist (EU)
  • Miqula
    Miqula
    Abandon it if you just want to stop hearing the npc but it will not fix it.
  • urkonse
    urkonse
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    i have heard about this bug but idk what actually is bugged there..
    Lightning guild is recruiting active players at any level & skill ( PS4 , EU)
  • Solo95
    Solo95
    Soul Shriven
    Finally completed. Got lucky and noone was there today. Only one other player. We killed the mobs and now can move on to the next quest
  • UTG_Zilla
    UTG_Zilla
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    It's doable, just a lot easier alone from what I hear. I'm gonna try around 3am before getting ready for work
  • OzJohnD
    OzJohnD
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    21jws10 wrote: »
    Log in and out in the room multiple times until you spawn in a working instance, worked for me, took four or less times.

    doesn't not work reliably .. last week there were ONLY two instances, both locked at different stages but where people insisted being in the fort room

    the way to succeed is to find a time when no one else is around ... or NEVER roll AD

    Everyone knows the phenomenon of trying to hold your breath underwater - how at first it's alright and you can handle it, and then as it gets closer and closer to the time when you must breathe, how urgent the need becomes, the lust and the hunger to breathe. And then the panic sets in when you begin to think that you won't be able to breathe - and finally, when you take in air and the anxiety subsides...that's what it's like to be a vampire and need blood.

    Francis Ford Coppola - BS Dracula: The Film and the Legend




  • OzJohnD
    OzJohnD
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    Solo95 wrote: »
    OK, I will abandon this quest. What a solution. I heard it was important, but hopefully not.

    Don't need to just fail it, relog and it will be reset.
    Everyone knows the phenomenon of trying to hold your breath underwater - how at first it's alright and you can handle it, and then as it gets closer and closer to the time when you must breathe, how urgent the need becomes, the lust and the hunger to breathe. And then the panic sets in when you begin to think that you won't be able to breathe - and finally, when you take in air and the anxiety subsides...that's what it's like to be a vampire and need blood.

    Francis Ford Coppola - BS Dracula: The Film and the Legend




  • Mighty_oakk
    Mighty_oakk
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    I've done it 2x's in silver without a hitch being daggerfall covenant.

    The community gets alot better in veteran zones. People would rather play with others then grief them.

    As far as your problem might need to set the alarm for 5am.
  • SIXR_sCaR
    SIXR_sCaR
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    Ever time i try do The Prisoner of Jathsogur


    arnold.be_.back_.jpg
    Edited by SIXR_sCaR on July 27, 2015 2:51AM
  • GeekReaper
    GeekReaper
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    I was able to get through this with 20 other people. We all ran outside the building to the tree across the way to reset it, then walked back in and BOOM, finished. Then I was like yay now I can never have to worry bout that again. Few quests later I stumbled up[on a moonlit path.....
    Somewhere someone is practicing, if you are not and you should meet, you will lose.
  • OzJohnD
    OzJohnD
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    GeekReaper wrote: »
    I was able to get through this with 20 other people. We all ran outside the building to the tree across the way to reset it, then walked back in and BOOM, finished. Then I was like yay now I can never have to worry bout that again. Few quests later I stumbled up[on a moonlit path.....


    nice .. all it takes is one idiot to not leave and hours of waiting does not help, ever
    Everyone knows the phenomenon of trying to hold your breath underwater - how at first it's alright and you can handle it, and then as it gets closer and closer to the time when you must breathe, how urgent the need becomes, the lust and the hunger to breathe. And then the panic sets in when you begin to think that you won't be able to breathe - and finally, when you take in air and the anxiety subsides...that's what it's like to be a vampire and need blood.

    Francis Ford Coppola - BS Dracula: The Film and the Legend




  • UTG_Zilla
    UTG_Zilla
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    Just completed the quest, no one else was there. Pretty easy if you can get a chance to be alone to do it.
  • Solo95
    Solo95
    Soul Shriven
    Did this get fixed with the last patch?
  • Tholian1
    Tholian1
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    It's mentioned in the patch notes for ps4.
    PS4 Pro NA
  • Solo95
    Solo95
    Soul Shriven
    Tholian1 wrote: »
    It's mentioned in the patch notes for ps4.

    Good, maybe that is why it was clear when I completed it.
  • Brrrofski
    Brrrofski
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    Thunk I did it the other day. Didn't have any problems. Playing it vert though, so nobody was doing the quest at the same time
  • Hope499
    Hope499
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    IT IS STILL BUGGED.

    Yes, some people can get lucky and complete it (couple of friends of mine were able to)

    But the quest is STILL bugged, there is an area where only ONE player can talk to the needed NPC before they run away, for about 7-10 min.

    This causes a HUGE lineup of players in the area, and the quest can only be completed if you are LUCKY to have no one around, or try and screw others over by talking to the NPC first.
    Tripped over my friends bra.....
    ....
    ....
    ..she is always setting booby traps!
  • Pompeyfluff
    read the patch notes - explains what you need to do now.
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