Egg_Death wrote: »

Faugaun wrote: »

I've got another question ....if people report lots of scammers and ZoS takes this seriously...assuming that people are found to have scammed other people then why do you never hear about people getting whatever was deceptively taken from them back? If you get nothing back (say I was scammed out of 100k gold for a cyrodilic ring or something) is that indication that no evidence of scam was located?

I've never reported a scammer so I don't have first hand experience but I hear about people being scammed and never hear about them getting their stuff back.

Honestly 100% of these cases should be ignored by customer service, and you should receive an in-game gold fine if you open too many whiney tickets. You got duped in the most obvious way possible, and want them to give you everything back that you so blindly gave away?

Shrug, never been scammed personallt just curious! Well unless u count that time I sold a recipe to a guildie and sent him the gold and the item....not the cod screen lol! Told him not to worry about it lesson learned.

I can remember back at launch sending the money to the person instead of requesting the COD. Haha, they sent it back every time and we had a laugh. I was lucky, dumb and lucky. I dare not make that mistake these days.

ZOS_AlanG wrote: »

To protect individual privacy, we do not disclose the outcome of our investigations, and all disciplinary actions taken in-game and on the forums are private.

Saying if scamming in general can get you banned or if there are players who have been banned (temporarily or permanently) for scamming without naming those players doesn't harm anyone's privacy though

The amount of people i have done a trade with in this game, where they add an item/gold to the trade, and hit accept before Ive even done anything. I cant comprehend the amount of people that do it, I have to explain to them after the trade why that was bad and if it was the wrong nature of person, they could have ran away with your item/gold for free. They are grateful for the explanation but at the same time, i cant believe how blind people can be.

Also, if you buy tempering alloy via mail, Please please for the love of eso, check its not Citrine first -.-

Unfortunately the proof required by the staff here when a person is scammed has to be irrefutable. Like a video clip of the exchange. If this was given then I can see removal of illicitly gotten goods from the players account or anything up to removal of players account from the system.

With this being a new game who knows if they got the tools set up or coded to deal with the problem players who do this.

99/100 though you wont hear what happened with the case because of privacy laws these things arnt made public. Public even meaning between the parties involved as what happens with my account good or bad is no business of yours. Since they are dealing with accounts that have potentially spent real world money their hands get pretty tied when it comes to penalties as without 100% proof of the rule breaking any action against an account could be in breach of fair market laws in North America or the European Union.

So they put in that there buyer beware when it comes to trading because penalty action can rarely be placed unless the victim video'd the incident for the 9 out of 10 cases this happens to.

daemonios wrote: »

@ZOS_AlanG: can you please chip in again and clarify your previous comment?

Maybe I can try. I had these questions asked of me tons of times before.

Apparently, scamming someone out of a bite (which cannot be traded via any of the secure trading channels in the game) is against the ToS and punishable.

yup

How about approving a player-to-player transaction where the buyer types an incorrect amount (think extra 0)?

Then thats a whoopsie on the buying players side. by hitting accept and submit the player agrees to the price they have posted. So not paying attention or paying too much by mistake is their fault and marked as player error.

failing to accept a COD mail after arranging a purchase from another player?

like not accepting the piece or collecting a piece from a guild trader purchase? dont know if I follow this one right. If you dont accept the piece from a guild trader mail and after the alloted time noted in it the piece goes away again its logged to player error.

putting items in a guild store that are highly sought after and expensive at VR14 but less so at lower levels (e.g. Martial Knowledge, or Footman) for the price of said higher level gear hoping someone will grab it by mistake?

thats legal and acceptable... annoying but your hoping on player error and quick fingers. generally if I come across those types of trades from a guild trader I ten to ignore that guild name on traders in the future. But thats just me.

emptying the bank of a guild store to which you've been granted access?

This one I cant personally answer as each site would have its own rules for this sort of thing specifically. On sites that I have worked on before it would be lumped with dont give people access unless you 100% trust them since you give the person access to the area you are essentially giving them permission to ransack the bank if they wanted to. On sites I worked on I highly recommended guild leaders NOT give that authority to other players but keep it for themselves and if they gave it out then beware on who they give it to.

Now my answers here are in no way being given as a staff member here but on my experience working on online games like this for 10 years. If any of my answers are incorrect or against posting in any way I apologize and defer to the staff here in these.

Green post says, we take it seriously (which means they take action, incase your engrish is on the down side) and then everyone starts asking about what is being done....THE REPLY SAID THEY DONT GIVE OUT INFORMATION, so stop asking.

[Moderator Note: Edited per our rules on Rude and Insulting comments]

daemonios wrote: »

Robbmrp wrote: »

@ZOS_GaryA does this also apply to Addons that push hundreds of keystrokes a second to the server? There are people that have been reported for over a year yet they are still in the game using these devices....

I'd never heard of this one before. Is this supposed to be what those raids use to lag out a server in Cyrodiil?

Correct. For the most part, it's called a "lag switch". People use it to lag out the server and basically become invincible/untargetable. It's clearly being used in Cyro as you can go from a 50 on 50 fight with siege weapons, tons of AOE and minimal lag and then turn around and fight 5 v 5 and the lag's so bad your spells don't cast.

I really don't get why people have to cheat to win. If they are really that unsure of their abilities to fight on even ground(I know a joke really, no balance) then they should be doing PVE and not PVP. These are usually the same people that use "macros" or bots to farm CP so they can have this warm fuzzy feeling by having tons of CP.... They should really do something about their insecurity....

Robbmrp wrote: »

daemonios wrote: »

Robbmrp wrote: »

@ZOS_GaryA does this also apply to Addons that push hundreds of keystrokes a second to the server? There are people that have been reported for over a year yet they are still in the game using these devices....

I'd never heard of this one before. Is this supposed to be what those raids use to lag out a server in Cyrodiil?

Correct. For the most part, it's called a "lag switch". People use it to lag out the server and basically become invincible/untargetable. It's clearly being used in Cyro as you can go from a 50 on 50 fight with siege weapons, tons of AOE and minimal lag and then turn around and fight 5 v 5 and the lag's so bad your spells don't cast.

I really don't get why people have to cheat to win. If they are really that unsure of their abilities to fight on even ground(I know a joke really, no balance) then they should be doing PVE and not PVP. These are usually the same people that use "macros" or bots to farm CP so they can have this warm fuzzy feeling by having tons of CP.... They should really do something about their insecurity....

Is there any way for zos to determine if a lag switch was being used after the fact?

I know DNS server cheats on GTA were eventually found out and cheaters were punished. Zos is prob working on it right now.

if its PS4 just use the video record function attach video send there you go proof of a verbal contract

DenMoria wrote: »

How do you know they're "Spoiled Rich Kids"? I would think that they would have better things to do with their time, a la The Rich Kids of Beverly Hills.

I found their tale to be a bit too colourful, but I have met the like. They weren't playing MMOs but they had stupid amounts of both money and time to burn so they got off on pouring cash into one of those stupid little mobile war strategy games. They'd pick someone random then use their cashed up superiority to just annihilate them. Repeatedly.

And that amounted to a good time for them.

I have never been able to take people who use the word "scammers" in video game seriously. In fact, I often laugh when I hear it used.

It makes me wonder just how easily these people are "scammed" and just how foolish they are to fall for these supposed "scams"

The OP mentions be "scammed" multiple times by many people? Really?

For fear of being tazed by mods, I cannot say more than that as far as what I think about this, because it's "mean."

Bashing Newbies for accepting a trade is not productive. Unless the game specifically says no paying for bites, then the transaction looks like a real deal part of the game. It's a game so you wouldn't think real-life theft occurs in a game.

I didn't know paying for bites is a no-no. I was scammed, but I reported the player to PSN and ZOS. If I don't get the 2500K gold back, no worries because it's a game. Scammers will get their just punishment elsewhere in life if not by PSN or ZOS.

ZOS_AlanG wrote: »

Scamming is a violation of the Terms of Service, and we treat any reports of scamming very seriously. To protect individual privacy, we do not disclose the outcome of our investigations, and all disciplinary actions taken in-game and on the forums are private.

Scammers, and other troublemakers, can be reported in-game and on our help portal. When reporting a player, it’s helpful to have evidence of the exchange and how it fell through, so please send along any documentation you have. Additionally, if you are playing on a console, you can contact Sony / Microsoft directly for more information on how to ignore or report a player who you feel is in violation of Sony or Microsoft’s Terms of Service.

The trading market in ESOTU is a buyer beware market, especially when operating outside the trade window. Please be aware that trading with another player in game is a risk. While most players are upfront and honest, there are some players who have dishonest intentions.

I lost those whispers after I travel to another place. So How could we keep evidences?
Actually, I just wish to block their account names. Neat and simple.

I know ZOS can't reveal results of an investigation as per email received. But I want to thank "whoever" returned my gold. I hadn't played in 5 days and know exactly how much gold I had prior to the trade. I logged in last night and found the same amount of gold I had prior to making the bad trade.

Lesson learned.