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Sound problems after last update

pandoraderomanus
pandoraderomanus
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Since last update I've been having problems with sounds. It happens only in dungeons, and in DSA - sounds of skills disappear, I hear the beginning of some skill and then nothing, I don't hear how my meteor or crystal fragments hit somebody, sometimes I don't hear my abilities at all. Everything had been alright before the patch. My friend from the game has the same problem, we both wrote to CS, but they are useless so far. Repair, refresh audio devices, check for updates of drivers, turn off antivirus - didn't help. But at least they answer my friend's emails, it seems to me they skip mine. I do realize people in CS have job to do, but it doesn't mean they can just close my ticket after useless answer without real attempts to help. This is frustrating.
I'm curious - does anyone have the same problem? Maybe somebody has a solution?
PC-EU since 2014

Touches-Your-Tralala - retired lizardina-templar
Pandora Morgenstern - noob orc-stamsorc
  • Shadesofkin
    Shadesofkin
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    Some Dialogue Audio seems to be gone too. I'm having a very hard time namely in Deshaan (I have not noticed it elsewhere).
    @shadesofkin -NA Server.
    Tier 2 Player.
    MagDK Main forever (even in the bad times)
  • Hafez
    Hafez
    Soul Shriven
    Technical Support advised to disable antivirus, disable addons. It is also advised to change the sound settings and update drivers for the video card. All this does not help.
  • Hafez
    Hafez
    Soul Shriven
    Noticed that the problem does not depend on the sound card. The built-in sound card same problem as on the internal sound card. So I think that the problem cannot be associated with a sound card or drivers.
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