Unable to connect to game server. Please make sure you have a valid internet connection ON EUROPE

topede · June 2015

Last night i was kicked form the server, and now I can't reach the character menu. after 30 sec on the load screen apears: " Unable to connect to game server. Please make sure you have a valid internet connection"
I have this problem on the europe server, the north american server works correctly, and I can play on the same xbox with other acounts.

Belthor_Moonblood · June 2015

I've been having this issue since launch on the NA server.

MercyfulFate02 · June 2015

I had the same problem last night. I went to shadowfen for the first time and can't get passed the load screen. It keeps telling me "unable to connect to game server. Please make sure you have a valid internet connection." I'm on the European server. My friends can connect without any problems. Does anyone know how to fix this?

Yaden101 · June 2015

It has happened to me on both servers, EU and NA. It isn't my internet connection because I get a good 100mbps in every other game. This is the only game that I've gotten a connection problem assuming it's my connection.

sneakygoblin13 · June 2015

Message popping up for me now too all of a sudden, haven't had any problems in awhile now getting this stupid message. I see the are doing maintenance at 8 am eastern time but that doesn't do me any good now. I won't be able to play after maintenance break this is so annoying!

elcooksta · June 2015

Yeah...you guys gonna fix this? Happened to me in the middle of a fraggin siege. And has happened a lot. I got interwebz..what gives???????