Xbox One
[New 6/15] Unable to send mail: We've seen reports that you sometimes cannot send or receive mail. This appears to be caused by spaces in a player's Xbox Gamertag. We're actively working on a fix for this.
IXI_WiCKeD_IXI wrote: »Did you try gamertag and character name?
Xbox One
[New 6/15] Unable to send mail: We've seen reports that you sometimes cannot send or receive mail. This appears to be caused by spaces in a player's Xbox Gamertag. We're actively working on a fix for this.
Does this person have a space in their gamertag? Check out the known issues thread here..
http://forums.elderscrollsonline.com/en/discussion/173858/esotu-console-launch-known-issues/p1
As well, you can also meet up with the player in game and trade with them
Or make a guild with you two being able to withdraw and deposit guild, and put it in through there.