So to start I'm a huge fan of this game and probably hundreds of hours of game play and multiple veteran rank characters. But sadly in an unfortunate turn of events my PC bit the dust and allot of my friends were getting ps4's so I picked one up remembering that I got an account transfer in my email. However it seemed like the deal for the console copy of the game for $20 which only lasted for a month I didn't realize it would also apply to the character transfer as well. This is terrible for me because all my well invested characters (with time and money) are stuck in PC land because there's nothing customer service can do to help me
Now I understand only offering the service for free for a short time but why cancel it entirely. I will pay to have my characters transferred , I don't care. But the time and work I invested in them I'm never gonna get back and I'm not gonna do it again. Some of them had emp titles and high alliance war ranking.
Please bring back the character transfer, even if we have to pay for it.
Thanks for your time