In-Game friend list and mail issues

MrSuplex
MrSuplex
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On Xbox One, the in-game friend list does not reflect everyone on my Xbox friend list playing this game.

In addition, the in-game mail system does not consistently work even for those who are on the friend list, stating "Error: There is no player with that name". This is clearly not the case, as the person shows up as a player on my friend list. In some cases the problem is one way (ie one person can mail the other, but not vice versa), and it some cases it is both ways. Many of my friends have reported similar problems.

Is this a known bug that the developers are working to fix.
  • MissBizz
    MissBizz
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    Yes I believe both are known bugs. Keep an eye on the console known issues thread

    http://forums.elderscrollsonline.com/en/discussion/173858/esotu-console-launch-known-issues
    Xbox One •[New 6/15] Unable to send mail: We've seen reports that you sometimes cannot send or receive mail. This appears to be caused by spaces in a player's Xbox Gamertag. We're actively working on a fix for this.
    Friends list not is populating in-game: We’re aware that there’s an issue where your friends list from Xbox Live and the PlayStation Network is not properly populating in-game, and are working on a fix for this. We have two workarounds that you can try while we work on fixing the issue: •You can create a guild and invite your friends. This way, you can still easily group together, see when they’re online, send mail, etc. Note that you need to be at least level 10 to create a guild.
    •You can try removing your friend completely from the Xbox One or PlayStation 4 friends list, then re-adding them through the ESOTU UI.
    •In the event you’re having trouble grouping with friends due to this issue, go to Menu – Social – Group – Invite Player, then enter the respective Xbox Gamertag or PSN ID.
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
  • MrSuplex
    MrSuplex
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    Thanks MissBizz. I looked at the console bug thread, and posted in it, but its a huge, all-encompassing thread that was hard to find the appropriate detail in.

    As long as the devs are aware and working on a fix I'm all good. Thanks. :)
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